The breakfast was grab and go foods only and the selection was slim basically cold cereal or oatmeal

The smell was awful. Its right by the train tracks and its in a sketchy area

Did not eat breakfast. Bed mattress was comfortable.

Needs upgraded with bigger TV and remote controls that work. Window screens and patios should be cleaned. Bathrooms need new exhaust fan, toilets, and showers. Drink vending machine needed filled.

Carpet and bed were clean

Our bathroom was not cleaned

The location was on main street. So, easy access to everything. The pool looked clean, but we didn't have time to try it.

The hotel was in poor condition. The door to our room had been busted in at some point in the past, and didn't close well. Another guest was complaining about her tub backing up when we went to the front desk. Water stains on ceiling tiles, carpets from the 90's. And limited parking.

The location was ok. The bed was comfortable. The parking was good.

The room smelled of mildew and mold. There was mildew on the grout in the showers. There was leftover food in the room refrigerator. The furniture was torn and in disrepair.

Nice, professional, and responsive staff. Dog friendly.

Door to room needed high force (shoulder) to open. Outside doors to street in a less safe area (next to train tracks) were always unlocked. Elevator was broken, so we had to haul luggage up stairs. Fan was very loud.

The bed was very comfortable. The very very thick pillows can't be slept on but I used the thin pillow from the couch, put the pillow case on it and it worked just fine! My husband had a rolled up towel for his pillow.

I specifically asked for the first floor since I am recovering from extensive back surgery. I was not told that there is no first floor until the next morning when we checked out. The elevator was broken so we had to climb the outside stairs. By the time we did that and got into our room I immediately changed into my PJ's...went to the bathroom and under the sink sprayed water all over me. My husband checked it out and there was a leaky drain. He called the front desk. She came right up, was so sorry, offered to give us another room, even offered to refund us so we could go somewhere else but I was already in my PJ's and hurting badly. My husband told her to just get us a bucket which we put on a towel we had already put on the floor. She was a young lady who was trying so hard to help us but her hands were tied by all the negatives we faced in that hotel. The next morning I handed my opinion card to the young man at the front desk and told him about the challenges of the night before beginning with not getting a ground floor room...that is when he explained that there were no ground floor rooms! Why wasn't I told that initially...who knows. Anyway we were on our way out, traveling on to the next stop. On the positive...the room was clean and that young girl was really nice...she kept apologizing for no ground floor room (she didn't explain there were NONE), apologizing for the broken elevator and having to climb the steps, then the horrible spraying water all over the bathroom floor...I told her the mess was not her fault. On the negative...we were referred to this hotel. We have never been to Lewiston, Idaho before and just needed a handy to the highway hotel for the night. I would hope that you correct the information given out online to people when they go in to check out your hotel and decide to register for a room for the night. Also someone had to know about that horrible water leak when the room was cleaned!

location

my coffee pot in my room was full of old coffee stain and was completely gross!

Room was not completely clean, trash in the trast cans in the room. A/C was noisy. No ice bucket.

The beds were comfortable.

The tub was cracked, were allowed only 2 towels, wash cloths and hand towel for a seven day stay. We should have not had to ask for more. Waited 20 min for someone at the desk so we could check in. The ice machine didn’t give ice except for the 2 nd floor, the elevator was out of commission from time to time. Some of the staff were young and rude. Under our beds were beer cans and sandals. The desk person was told about it. Apparently they don’t clean under the beds. Tripped several times on the carpet, it need stretched and re-tacked. Will not recommend this place nor stay there again. It cost $30 extra nightly for an extra bed and we’re told we got the best rate around, WRONG!!

convenience and location

pool wasn’t available

Location was good and beds were comfortable. The first room we were assigned the A/C was not working but the manager moved us to a new room without a problem with a smile on her face and a ready apology.

Nothing

My first room stunk and the bed was dirty and the phone had food on it, the second room they gave me the air conditioning didn't work and the TV didn't work, the worse part was they charged 162 Us, will never go back, no pool and they didn't put it on the website