Crossroads Inn & Suites
Motel in Gatlinburg, TN
2 queen beds
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this motel
Situated 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Map of Gatlinburg, TN
Available Rooms
Queen Room with Two Queen Beds
2 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One King Bed Jacuzzi
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite with seasonal fireplace
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Apartment
1 King • 2 Queen
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Deluxe Studio
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
The friendly staff and amazing room
6.0
Location was really good
Very noisy a/c unit.
8.0
Good value and location. Use the free trolley to get around or just for something cool to do. Good breakfast and attentive staff at breakfast.
Door to bathroom opens into the person standing at the sink. Parking was difficult.
8.0
The property is close to the strip. You can leave your car in the parking lot at the property and walk everywhere without worry. Also catch the trolley. The rooms are good size and have some nice amenities, we had a microwave, mini fridge, 2 TVs. Breakfast was offered all the way to 10am which was nice. Good water pressure in the shower. But the hot tub took a while to fill up, and worked just so so.
The bathroom was very small. Some of the repairs to the room were not done well. Construction going on at the property and next door kinda loud. Pool was not open yet so can’t comment on that. Elevator broke down while we were there.
8.0
Convenient, staff was very nice and professional. They even called me 3 hours before check in advising me we could go ahead and check in. (Check in was at 4). That impressed us along with cleanliness of our room.
Minor — parking was a bit tight.
The handicap room’s toilet was a standard size. I am handicap and very much need a taller toilet. Having one leg makes getting up and down harder. But that’s really our only negative. I didn’t tell staff of it I just made it work.
1.0
Nothing
Wasnt allowed to stay with my certified emotional support pet. Was not refunded.
7.0
Walking distance to many places.
Not enough parking. We barely found a spot and the hotel wasn't completely booked.
7.0
I like that checking in and out is a very smooth process. It’s also nice that this hotel is on the edge of town so you get to skip a majority of the traffic (you just have to walk a little further for the stores and things). The hotel has ramps instead of stairs to each level which is lovely! The rooms are nice and clean and the hot water seems to last forever in the shower. I love the touch screen mirror for getting ready and the pillows are SUPER soft.
Unfortunately, there was no breakfast due to construction. However, I’m sure that this is only a short term issue.
4.0
Elevators were down, breakfast had been discontinued. trash wasn't cleaned up nightly and animals spread in around.
10.0
Big room clean
10.0
Clean room, location, continental breakfast, hot water
Would be nice to have coffee or hot tea in the lobby when returning to the hotel at nights.
8.0
Clean. Great location.
Not enough towels in the room, not any extra rolls of TP. Tv quit working the last night.
5.0
The hotel is well located, it is excellent for families with children.
My room needs to make repairs in the bathroom and in the bedroom, also for un receptacle you can see a drip of water. the breakfast menu is almost the same every day, for one day it's ok but for several days it doesn't feel good
8.0
Breakfast was excellent, location is our main reason for selecting this location.
Parking, need new pool chairs, need to finish renovations to room before booking
8.0
the location, large rooms, two sinks/ mirrors.
tub drain was slow, carpet was badly stained.
7.0
great location. plenty of hot water. loved the jacuzzi tub. we arrived earlier than expected and they were gracious enough to go ahead and let us check in
room needs some tlc very bad patch work on walls and bathroom wall. beds need to be updated as they were hard as a rock. room didn’t come with a tv guide so we had trouble finding channels. tv would freeze up when flipping through channels. room 301 for reference.
8.0
great location! breakfast in a cute A-frame, and easy access to a pool.
parking was tight on weekends nights as they also offer pay-to-park to the public
4.0
The bikers in the parking lot helped me park. There was a trailer parked behind my parking spot and made it very difficult to pull in and out. You can walk everywhere in downtown if you want to so you do not have to worry about parking. The pool was clean. One of my family members left their iphone charger in the room and they called to let us know but we were already two hours away. You can only have one car there, which I did not know, my sister was with us in her car, they let her park there because they were not full that night which was nice.
It was nothing like the pictures posted on the website. Everything was much, much more dated than the pictures. They have tried to update but..........not quite. It was clean but dingy if that is possible. We had a sink in the bathroom and a sink in the vanity outside the bathroom. The sink in the bathroom had no plumbing or faucet, just a sink. The pool area is much smaller than what it looks like on the website. The man at the front desk was irritated and not very nice...maybe he had a hard day???
7.0
The location was great! The bed was comfortable. And the bathroom set up was great!
It was extremely loud. I could hear everything that was going on outside. We were next to the ramps that go up to the next floor. People running up and down them all night. Also, I heard what sounded like a saw and hammer at midnight.
10.0
location
4.0
Location
No hot breakfast. Could had better rooms at better hotel.
8.0
This was our third time going to Gatlinburg and we have stayed at Crossroads each time. The room, location and all is nice.
We arrived at 3:30 and was told check in was at 4 and our room wasn't ready, and that check in was at 4 so we had to sit in the car after driving several hours there and wait for a call that our room was ready. We watched to see where they were cleaning the rooms and the room we got, nobody cleaned it while we were sitting there which means it was ready we just wasn't allowed to check in until 4. A check in time a little earlier would be nice, 4 is kind of late in the day.
3.0
not much but location
filthy very disappointed in the room as a whole,mold everywhere in the room
10.0
Staff was extremely helpful, even parked my SUV for me.
Room was nice and clean. Great location (we was there for New Year’s Eve) and the space needle is only right around the corner.
Will def go back.
No complaints
10.0
easy to find. budget friendly.
Not one of the drink machines on property worked. the gentlemen at the front desk knew this when he gave me change for said machines. not once did he mention they were out of order. and not just out of order, but an ice machine blocking a doorway was a bit odd.
FAQs
How much does this motel cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is $425 per night. This rental is $219 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at Crossroads Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at Crossroads Inn & Suites. Enjoy the water!
Is Crossroads Inn & Suites pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crossroads Inn & Suites?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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