Holiday Inn and Suites Charleston West, an IHG Hotel
Hotel in Charleston, WV
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Holiday Inn and Suites Charleston West, an IHG Hotel has a garden, shared lounge, a terrace and restaurant in Charleston. This 3-star hotel offers an ATM and a business centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Charleston, WV
Available Rooms
Standard King Room
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 King or 2 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with Sofa Bed
1 King • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room - Mobility Access Roll in Shower/Non-Smoking
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room - Mobility Access Roll in Shower/Non-Smoking
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 10.0
Staff, lobby and bar/food
Leak from ceiling in living room, no exhaust fan in bathroom, bathroom and closet door very hard to open, hair dryer sucked, for a recently remodeled room it was not worth the $270 we paid. Would not come back again.
5.0 / 10.0
Convenient
Elevators were very hot no ac and smelled bad.
10.0 / 10.0
Clean and comfortable and convenient for an overnight stay
6.0 / 10.0
Location is great. I’ve stayed here a few other times but it’s been a few years. Pool is nice. Convenient bar/restaurant at the property.
The rooms/halls seem like they have aged drastically. Everything seemed MUCH more ran down and dingy. The pool/lobby/bar area looks wonderful but the halls and rooms are far less appealing for the cost of room.
9.0 / 10.0
comfortable clean
8.0 / 10.0
the pool was very nice, my kids loved it. The restaurant had delicious food and a full service bar for dinner and the breakfast buffet had a nice variety of options. My kids also loved the parrot in the lobby.
just had a few issues that were out of the hotel’s control.
7.0 / 10.0
The beds were so comfortable!!
When we booked it said it included continental breakfast, when in fact it didn’t and we had to pay $9.99/person for it.
4.0 / 10.0
it was clean and checking was easy
our room was on the farthest end of the hotel and next to railroad tracks. there were several trains that ran through during the night. also the bed was so high I could barely get in . a step would have been handy.
10.0 / 10.0
The ballroom was awesome. Staff were exceptional. Yost4governor.org
West Virginia Governor Election 2024
10.0 / 10.0
nice pool, very clean, friendly staff
all good
7.0 / 10.0
The pool and hot tub (until all kinds of unkempt kids were allowed to go crazy)
RUDE, stuck up staff who seemed to enjoy boasting how much better they were than other hotels.
5.0 / 10.0
There was no breakfast available. We are both handicapped and we told them that and they gave us the last room on the top floor. There were lots of people who came after us, they could have made better accommodations.
I asked about getting into bed because it was too high and they said sorry that is the way it is without any solutions at all. The didnt even care
10.0 / 10.0
It was clean and very comfortable. We could bring our dog without a huge outlay as we stayed one night.
It would be nice if one pet stayed for free.
4.0 / 10.0
great restaurant on site
nice indoor pool
location
small rooms
very outdated
still has carpet in rooms that was nasty
grounds littered with trash and lots of cigarettes, especially in dog walk area
10.0 / 10.0
Very clean, nice indoor pool, staff was great. I'll stay there again.
8.0 / 10.0
great location
8.0 / 10.0
The mattress was very soft.
8.0 / 10.0
I loved everything about this hotel other than my dirty room. #115
My son had lost a shoe in our room and upon looking for it, I realized how dirty our room was. Cob webs in the corner, behind the curtains on the floor hadn't been vacuumed in a very long time. Mold on the bathroom ceiling (which I'm allergic to) and the floors was just dreadfully filthy. Our room had a very strong musty smell. Also, upon looking beside the bed closest to the wall, my son had discovered some kids toys (ball pit ball and a child's toy knife) that another person had left.
9.0 / 10.0
super clean, modern, friendly staff, comfortable beds
The location is a bit scary for a traveller unaccustomed to West Virginia. The hotel is lovely but is in an uncomfortable part of town.
FAQs
How much does this hotel cost compared to others in Charleston?
The average price for a rental in Charleston is $188 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn and Suites Charleston West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn and Suites Charleston West, an IHG Hotel. Enjoy the water!
Is Holiday Inn and Suites Charleston West, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn and Suites Charleston West, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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