The Plaza Hotel Columbus at Capitol Square
3.4
Average(288 Reviews)Hotel in Ohio
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring a fitness centre, Sheraton Hotel Columbus Capitol Square is located in Columbus, Ohio. Free Wi-Fi access is available in the lobby area and guest rooms.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Ohio
Available Rooms
Club level, Guest room, 1 King, City view
1 King • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Concierge level, Guest room, 2 Double, City view
1 Sofa • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King, Capitol view
1 King • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King, City view, Corner room
1 King • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Double, Sofa bed, Capitol view
2 Double • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(288 Reviews)100% verified reviews
3.4
Amazing location, super close to great restaurants, bars, theatres, stadiums and the German Village. Very comfortable.
Nothing
3.4
The location was excellent and the hotel was very clean!
The water temperature in our room (501) could not be controlled once you switched the water to the shower head. It was scalding hot. My granddaughter had a cast on her arm and had to take a bath and her cast ended up getting wet. The room was uncomfortably hot. We asked to have our room changed before we went to the Lion King production, but the request was not fulfilled.
3.4
room was good and comfortable
being renovated needs more
3.4
The room is large and the view is nice overlooking the city. Definitely recommend a corner city view room. Bathroom is spacious and comes with some nice, though almost empty soaps and amenities. Shower is nice and hot...once it gets hot. Prepare to wait. Then there are bad parts to bathroom too.
I made sure to book a room that said breakfast included, but the hotel did not honor that. When I found that out nobody contacted me telling me they stopped making my breakfast and would not be bringing it to me, even though they said they would and could have easily charged it to my room. The elevators had several outages, being that only 2 of the 4 were in service. That proved challenging since my elevator was on 15th floor. The front desk clerk only seem to cater to the Caucasian guest needs, meanwhile my request for 1 more towel went unfulfilled. Other than being chased down by staff for taking the staircase from the second floor to get to my car and the previously mentioned headaches, the room itself was nice and clean, although very dated. Tried hooking up to tv so I'd have a second screen to use for work, but that also failed. Staff doesn't seem to care. And here's the kicker. The bathroom looked as though someone was murdered in it. Not kidding. At first glance you didn't notice but next to mirror on the walls were streaks, not a drop, STREAKS of blood. Like sprayed or splattered, dried coagulated blood, which nobody seemed to want to clean up. It[s obviously been there a while. I had to get out of there. Room 1504, stay away from there.
3.4
Convenient location
Old and worn down. First room the shower didn’t work. Second room had no working lights. Would never stay here again. Would be nice to have one night comped based on what I had to deal with.
3.4
Location
The shower was extremely hard to use. Room was not clean. Bathtub non slick surface was worn off which made the shower slick and hazardous
3.4
Awesome location and views.
Some bedsheets had stains, the in room coffee maker didn’t come with any coffee filters, and the was wallpaper ripping from wall. The room temperature was set to 55° but it felt like 80. Also hotel staff explained no information to me upon payment and receiving the room key, I had to ask for basic information such as floor and room number and facilities the hotel offers.
3.4
It was very clean, perfect downtown location!
The pillows. I know silly but if you have a sensitive neck bring your own pillows or ask for more. 5 days later and my neck is still messed up.
3.4
It was close to where we were going
Old, dirty and dark. Over priced for the overall condition of the property
3.4
Room was clean and ready when we arrived.
Was not able to control room temperature. Very warm and uncomfortable at times.
3.4
Clean
Spacious
Maintenance assistance quickly
No trash bags in cans.
The Tv didn't work on arrival.
There was only one coffee packet for one cup.
Parking too far away and $45 for valet parking!
Light blinking and going out over the bathroom sink.
No free beverage, coffee, for example, in the lobby.
3.4
The room was alright
Property was accidentally left and stolen
3.4
Good size room - but very dark
good location for attending a conference nearby
Bed comfortable - nice linen
The staff were not particularly helpful especially when trying to arrange transport to the airport when the marathon was going on; the business centre was not working; the breakfast was poor for the $20 charge
3.4
Breakfast was good but they were short staffed
The first room they gave use hadnt been cleaned. I took a picture and asked for a different room and the attendant downplayed it . It was very clearly not cleaned at all. Own it and upgrade me or give me a refund. At around $300 a night I should walk away happy.
3.4
The room and bathroom were both large and clean. Bed was comfortable. Expected amenities were provided. We stayed for 2 nights and housekeeping staff were friendly and helpful. Hotel was within easy walking distance to restaurants and the German Village (which we enjoyed visiting).
Really, everything was fine so nothing negative to report.
3.4
The staff was great
Our first room had wet floors from leaking plumbing and the second room the air conditioning didn't work. Cut a 3 day weekend to a one night stay.
3.4
Staff was nice!
Generally dirty, both the toilet and the shower were backed up, and the AC wasn't working. Ran into another hotel guest in the hall who said they slept in a friend's room because of broken AC. Not the staff's fault, just a failing business that clearly doesn't have the money to repair things.
3.4
the a/c was broken in the room and we were sweating all night
the a/c was broken in the room and we were sweating all night
3.4
Was no air multiple people complained room wasn't clean fully not worth 270$
3.4
Location, cheap nearby parking. Onsite Starbucks
Employee attitude, unprofessional, no empathy or sincerity.
Facility is run down. The AC was not properly functioning in the hotel and they knew it but did nothing to forewarn or apologize about it when brought up. Stayed with a group, all rooms smelled damp and musty, others just stale. Bedding was uncomfortable, bathrooms were filthy. Room had a broken toilet seat and moldy shower curtain. Relatives room had a broken toilet, and exposed mold growing behind a panel of wallpaper.
3.4
Nothing
No air conditioning. Gave room away
3.4
Property was clean and felt safe. Staff was very friendly.
The air conditioner in the room did not work well at all. Parking was inconvenient and valet was expensive.
3.4
Location is good.
Overall dated facility and lobby area looked dirty. Room was ok but the pillows were super uncomfortable and lumpy.
3.4
Pretty much as expected for an older hotel - gym was fine and rooms were very large. Two double beds with lots of space to spare. The valet service was great and the staff were friendly.
Starbucks in the lobby doesn't take Apple Pay and had run out of most of their food by 11am!
3.4
The hotel room was beyond dirty! For the money I expected at least a clean room. The shower didn’t even drain!
3.4
They charged me a $300 deposit and said it would be refunded. It's been a month, and I can't pay my bills.
3.4
The bar area was nice and I liked the fact that we were close to the event. But the facilities were....God awful...
The air conditioning was not working properly. As soon as you step off the elevator the hallways on our floor it had to be pushing 90°+. When we got in our room it was not as hot but it was very uncomfortable. The bathroom A/C did not work at all. The lady at the desk did send the engineer to look at it while we were gone but we returned several hours later and it was just as bad. I hated to bug the lady again but we couldn't deal with it. She moved us to a different room. It was somewhat cooler but when I woke up in the morning I was drenched in sweat. It was by far the worst hotel experience I've ever encountered.
3.4
Very friendly and knowledgeable staff. Great location.
There were very few food options besides the hotel restaurant and it was unclear if there was room service.
3.4
Love the area, room was nice bathroom was nice big tub very nice place hallway very clean really loved it
Alittle mold around tub elevator needed alittle freshing up
3.4
Location
Run down- needs updates badly
3.4
Location was good.
Room was hot - no matter what I set AC to, it was hot. Sheets were stained. Pillows were uncomfortable. Felt dingy and dirty. Not up to business class travel.
FAQs
How much does this hotel cost compared to others in Ohio?
The average price for a rental in Ohio is $245 per night. This rental is $95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Plaza Hotel Columbus at Capitol Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Plaza Hotel Columbus at Capitol Square pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Plaza Hotel Columbus at Capitol Square?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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