Hyatt House Dallas Addison
3.5
Average(340 Reviews)Hotel in Addison, TX
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering an outdoor pool and an onsite restaurant, Hyatt House Dallas/Addison is just 9 minutes’ drive from Galleria Dallas. Free WiFi access is available, and rooms come with a flat-screen cable TV.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Addison, TX
Available Rooms
1 King • 527 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 527 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 King • 742 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 742 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
1 King • 742 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(340 Reviews)100% verified reviews
3.5
it’s hard to find a two bedroom suite with a kitchen in a lot of places.
the carpet in the hotel needed to be sweep.
3.5
As always the location is great,I've been coming to the same spot for over 25 years with all the different changes and management and the hospitality of the staff was great but the hotel itself is slipping away. The hotel doesn't offer quality food and choices like before and it's cut out other options as well, I don't know if I'll be returning for those reasons and that's such a shame too.
The changes as stated previously
3.5
It was nice and spacious.
There was a big dead roach in our room. I notified the front desk and they seemed to have been upset that I said anything about it . I had to ask them to vacuum the room since it must have not been vacuumed hence the roach. They vacuumed and left the roach on the doormat.
3.5
The breakfast had good variety. The pool wasn’t busy. One staff member in the front was really friendly and accommodating. The cooking tools and pots were perfect for the stay.
Most of the front desk staff members were rude. We had a large cockroach in our room and there wasn’t an apology or empathy. A maintenance worker was called to kill it. When we arrived we had no towels. It was difficult to get fresh towels every day because there were none available at the front. We were told to get amenities at the front, but there were never any or not enough available. We had very little shower gel to start off with and when I asked for more, there was none left. I asked for 6 pool towels for my family and they could only give me 2 at the front and there were no towels at the pool. Our stay was just very difficult and we ended up washing the towels because there were never any or enough available.
3.5
The price
No towels when we asked for them 3 times and they kept saying they would bring them to our room but Never did. They only clean the rooms every 3 days so we had to go ask for trash bags to empty the trash and the guy told me he gave his last trash bags away, I tried to get ice the first day we stayed and they gave us a trash bag to put it in(probably why they didn't have any for actual trash). The refrigerator in our room didn't get cold until the day we left the drinks were finally cold. Staff didn't really seem to care about anything and seemed like I was a burden to them. The picture of the room I reserved said it was a 1 bedroom and had doors to separate the room from the living area but there were no doors.
3.5
It’s convenient in the Addison area.
The fact that they charge an additional $100 that they don’t mention when booking and that they only accept credit cards. Also, the room I had had no a/c. I ended up leaving early because of this, being that it is too hot and all they offered were points.
3.5
I originally found this hotel through booking.com, which is fine. I should have thoroughly checked the Google reviews prior before booking. We checked in on 05/24/24 and checked out 05/26/24. The check-in process was okay. Please be mindful that only credit cards are accepted at this location and they charge a parking fee of 7 dollars per night. They will provide a pass. My issues started happening after check-in, we got to our room and several areas were either dirty or damaged. After realizing the issues the room had I went back to the front desk and informed them the room hadn't been properly cleaned, one of the sinks in our room was severely cracked in the bottom, the room with the bath tub was dirty, the bathroom door had damage to it, the shade for the window had stains. I will say she did try to relocate us to another room from when I first checked in, but at the current time nothing was available. Also she informed me several rooms have damaged sinks in them, she did say house keeping would come by and I agreed to that. I had left the property and came back to the to find housekeeping did not come back to clean the room.
When I returned it was night-time, I couldn't accept the conditions of the room and went back to the front desk and Mr. Russel was able to assist me. He reassigned us to a different room, the new room had minor issues with the cleaning and slight cigarette smell to it. But I clean the rooms I choose to stay in regardless and made it work for the time being.
3.5
Well kept and managed grounds and suites. Not far from LBJ freeway and my destination.
There was a floor transition of tile to commercial carpet in the breakfast or dining room that was a bit high in design. This incidentally caused my wife’s step to pitch and broke her foot.
3.5
el desayuno súper bien el personal excelente, solo la primera semana me toco una habitación que las sabanas no estaban en las mejores condiciones
las sabanas
3.5
muy cómodo , buena ubicación
hay que estar detrás del personal para que hagan servicio
3.5
todo excelente , muy cómodo
no tengo ninguna queja
3.5
location
dated room
people playing basketball after 10pm
3.5
The location
The bathroom shower head hairs on the wall. circuit breakers were tripped. people outside smoking marijuana. no soap in the shower air conditioner didn't get too cold.
3.5
Everything!!!!
Nothing at all. Plan to stay here for a while
3.5
The location of the hotel is amazing. it’s close to many areas such as dallas and plano. I left today and i already miss the area so much. definitely will rebook next time.
rooms were clean however i wish they were more cleaner
3.5
Perfect for family it's homey
Everything
3.5
The room was nice and clean.
No elevator and only rooms on the 3rd floor were available. The steps to the 3rd floor were uneven and dangerous, and it was very hard to navigate with luggage. Plus and some on the lighting was out along the pathways. There's not enough parking spaces. We waited over 30 minutes to find a parking space after an evening out.
3.5
we left early too many problems.
3.5
Good location. Staff was very nice and friendly. Good breakfast.
The first room we got had a very strong smell. We asked to switch and the staff promptly gave us another room. The new room also had a smell but not so strong so we just went with it.
There were a lot of stains on the carpet and the bedsheet on the sofa bed had stains too, which gave us the impression that the room wasn’t so clean. We were in a room with accessible bathroom and the water from the shower spread through the whole bathroom floor.
We wouldn’t stay at this hotel again for the reasons above.
3.5
Less breakfast options
3.5
well manicured, the pool was amazing but the hot tub was working but had no heat. the front desk staff was super friendly and pleasant. the rooms were exceptionally clean. I will continue to stay here when I travel to the DFW area.
the hot tub worked but wasn’t heated. the basketball court was missing one hoop on a backboard so we couldn’t play full court like we normally do.
3.5
Nothing
The staff. First of all when we first got there we were not greeted. Joyce was on the phone. Then she tells me my room was canceled and she doesn’t have any more rooms even though I have a reservation confirmation. I come back to help a kid that was in our group find his room and no one is in the lobby to assist us. Some drunk lady was in the lobby answering the phone, hanging up on customers and directing customers. Telling us to have a seat and told us that Joyce which was the lady behind the counter was unprofessional. Stated that she did not work for the company but she was acting like she did. I have never been to a Hyatt with such an unprofessional staff. I was told multiple people have had problems with Joyce and rooms being given away. I was also told the police was called twice to this hotel because I of Joyce. You guys should pull the camera to see this unprofessional behavior. This is not the kind of service you want your business to be affiliated with. I will be calling corporate.
3.5
Customer services
Na
3.5
the staff were amazing and very accommodating
3.5
The location was nice and the room was pretty amazing
Our neighbors were really loud and were banging on the wall and screaming until 4 am it was a bridal shower im sure but they were annoying. Not many options for breakfast
3.5
Familiar, we have stayed here before
Outside the hotel the grounds were dirty, chucken bones, cigarettes butts, and trash along the walkway, patios, and parking lot.
It was our second choice for my wife's birthday. I knew it had a Hot Tub and Pool. Didn't know the Hot Tub wasn't working either!
Mattress was old and lumpy!
No hair dyer
3.5
Breakfast
Rooms needed some maintenance
3.5
no hassle with refund
Rooms were filthy full of bugs.. covered myself and family
FAQs
How much does this hotel cost compared to others in Addison?
The average price for a rental in Addison is $160 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt House Dallas Addison. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt House Dallas Addison. Enjoy the water!
Is Hyatt House Dallas Addison pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt House Dallas Addison?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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