Courtyard by Marriott Gatlinburg Downtown
Hotel in Gatlinburg, TN
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in Gatlinburg, Tennessee, this Courtyard by Marriott features an on-site restaurant and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Gatlinburg, TN
Available Rooms
King Room with Mountain View
1 King • 419 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room with Balcony
1 King • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Balcony
1 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Location and comfort
It wasn’t a 300.00 a night hotel
2.5
Close to everything
Not what I expected for price and to be a Marriott
5.0
The the location is very close to all the main attractions, also very clean.
One of the staff I didn’t get her name which I should. She was at the front desk she is a middle age white lady, short hair wear reading glasses, she was so rude. I tried to check in I have my ID my booking number, confirmation email and everything but she couldn’t find my reservation even though it was there. She was very rude she didn’t try to figured it out even though it was her job. This is her exact work when I showed her my reservation number and the pin “that doesn’t mean anything to me”. Then she had me go and figured it out myself. Which the only problem was they had my fist name and last name backwards. In the end I was the one that figured it out. My point is if she doesn’t want to help people out don’t work as a front desk, this job is not people that is rude like her. The front desk job said so much about the place and she doesn’t deserve to be a customer service.
4.5
Top floor with nice views. Walking distance to the main strip.
I brought a breakfast package thinking it was a continental breakfast, but it actually was a small restaurant that serves breakfast. The package was for 2 adults, 2 children only. Had to pay out of pocket for additional breakfast for family members.
5.0
Great location, across from convention center. Short walk to main strip, but still quiet
3.5
The bedding didn’t appear to be changed. Dirt and hair on the sheets. I did ask the linens to be changed and they did.
4.5
Good location in town. Good view of downtown and easy walk to main street. Room was very nice and large.
no issues with the room or hotel
5.0
My husband and I enjoyed everything about this property. The location was perfect, the rooms were clean and the staff was friendly.
I did not like the customer service at the restaurant located in the lobby of the hotel. We did not let that experience ruin our stay, so we chose to eat at the restaurant next door for breakfast instead. The food at the Pancake House was delicious!
4.5
I had to pay for coffee.
5.0
everything
2.5
close to everything. amenities were nice
had issues with heat and air 2 nights we froze then they fixed it and then night before we left it was very warm and air did not work. All they said was so sorry. We asked for room to be cleaned and left for several house and return to a dirty room, we start to get ready for dinner and the housekeeping knocks on door as soon as we put the do not disturb sign on the door and says she was there to clean the room, we stated we had been gone all day and it had not been done, she then said she had to do it right then because she was about to leave so we just asked for towels and wash clothes because we had reservations and could not wait for her to clean the room at that time. Pillows were flat and very uncomfortable!
4.5
big rooms, great location, great restaurant.
You need to improve logistics at breakfast. Long wait in the queue to order, and it is not clear what is included when you prepaid your breakfast with the room.
4.5
loved the amenities, the location was great, the staff was friendly, it was clean, and the lobby smelled amazing.
the price was a bit extreme and I wouldn’t normally stay with the price. also the beds wasn’t very comfortable. the mattresses are more on the firm side.
1.0
proximity to everything
wasn’t very clean. didn’t even clean my room at all. When I asked why they told me it was by request only.
4.0
location
king bed was smaller than any I have seen
5.0
I prefer a continental breakfast instead of your cafe.
4.5
Location, clean,.attentive staff.
A little pricey.
5.0
Front desk people were friendly and room was clean and spacious.
We signed up to only have our room cleaned upon our departure, but I wish they would have had a daily towel service as we had to visit guest services each time we needed new towels. Also, we would put our dirty towels and trash by our door and it was not always emptied that day and towels were left in the hallway. Sometimes it sat in the hallway for a couple of days before it was picked up. Hide-a-bed mattress was a bit thin, even my 8-year-old had a hard time sleeping on it. I overheard the housekeepers talking in the hallway about being short-staffed and not knowing exactly how to order supplies or get everything cleaned in a day, maybe a conversation that should not have occurred in front of guests.
FAQs
How much does this hotel cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is $425 per night. This rental is $166 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Gatlinburg Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Gatlinburg Downtown. Enjoy the water!
Is Courtyard by Marriott Gatlinburg Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Gatlinburg Downtown?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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