DoubleTree by Hilton Hotel Niagara Falls New York

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8.2 / 10.0
Excellent(2,360 Ratings)

Hotel in Niagara Falls, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Downtown Niagara Falls, this property boasts an indoor swimming pool and an on-site restaurant and bar. Free WiFi is offered.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly

Map of Niagara Falls, NY

Available Rooms

King Room with Fridge

1 King • 247 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

King Room with Balcony and River View

1 King • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room with River View

1 King • 247 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Superior King Room with River View

1 King • 398 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 247 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
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Ratings and reviews

8.2 / 10.0
Excellent(2,360 Ratings)
100% verified reviews
3.0 / 10.0
Aug 2024
Overall fairly clean, people were nice, but did not meet my expectations.
The hotel was way overpriced and outdated. The pictures are misleading, probably taken when the location first opened. Many pictures show a water view, but we had a parking lot view. The AC unit was very loud and the water tank in the fitness center was empty. Breakfast was not included.
10.0 / 10.0
Jul 2024
Great stay for falls vacation
I asked for balcony and view of the river and they gave us the room on the end 4th floor with balcony so we could see the river. It was also a short walk to the pathway of the falls. It was a great vacation.
The balcony did have some cobwebs out there but we just tried to sweep them away. We only had one roll of toilet tissue so we had to go to the desk to get more as we were staying 4 days.
7.0 / 10.0
Jul 2024
Pleasant. Fix air quality in the room and housekeeping manners.
Close proximity to the Falls and within walking distance along the river. Very picturesque and not directly in the downtown hustle and bustle.
I saw reviews of the rooms being very dusty. Upon check-in our king river view room was also dusty. I wiped it down myself and by the next day the room furnishings were dusty again which we realized it must be the air filtration in the room, and not maybe not due to housekeeping. The hotel apologized and gave us 25.00 meal voucher. The beds were hard but pillows were nice. Also, on our 2nd day there while leaving for the attractions housekeeping was just standing and sitting in the hallway goofing off and on their phones , not seeming to be working and they had been hanging in a one spot for a while.
8.0 / 10.0
Jul 2024
We have a good time.
Location
N/A
5.0 / 10.0
Jul 2024
My Room had a Blood Stained Bed
The location is near Niagara Falls State Park. The falls and eatery places are at a walkable distance.
The comforter in one of our two beds had blood stains (a bio-hazard). It was well concealed between the duvet sheets, and hence, we couldn't see it upon checking into the room. I got to see the blood stains after having slept in a night. My 2 year old kid shared the same bed, which is why it made me even more upset because of the fear of blood-borne diseases. Upon bringing it to the front desk's notice over phone, they seemed as though it was a normal occurrence to them and said they'll get housekeeping to change the sheets once they arrive, which was 3 hours from the call. I then approached in person at the front desk (the same person that I spoke on the phone was present). A very cold customer care experience received there. Later that day, the manager messaged me and inquired. She acknowledged the issue and made efforts to make up for the inconvenience by getting housekeeping to tend the room, offering free breakfast the next day, waiving parking fee, and reducing the room rate for the first night. I appreciated her compensation efforts. But that still doesn't absolve them for letting things slip through. As customers, we pay a good amount for the brand, yet do not receive a quality service.
7.0 / 10.0
Jun 2024
overall good
location staff cookies
pillow cases has dried staines like snot or blood on 2 of the 4 pillows
1.0 / 10.0
Jun 2024
Not satisfied
I booked river view room and they give me 2nd floor room with no view
I can’t get good room
10.0 / 10.0
Jun 2024
Would stay again.
Excellent amenities (including the best chocolate chip cookies I've had in years, at the front desk.) Friendly and helpful staff. Beautiful river-view room.
Prices are in line with the whole area - high, but not unduly so for one of the busiest international destinations in the world.

FAQs

How much does this hotel cost compared to others in Niagara Falls?

The average price for a rental in Niagara Falls is $189 per night. This rental is $32 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Niagara Falls New York. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel Niagara Falls New York. Enjoy the water!

Is DoubleTree by Hilton Hotel Niagara Falls New York pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Hotel Niagara Falls New York?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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