Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness centre and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
Standard King Room
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with Balcony - Mid Floor
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 King or 2 Single • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite
1 Sofa • 1 King • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Location, breakfast, swimming pool, staff, free parking
N/a
6.0 / 10.0
La cama exquisita, en baño todo funcionaba bien, sin ruido la habitación, cerca del centro.
El desayuno extremadamente básico, no había té, ni agua u opciones de bebidas vegetales, sin gluten...solo lo típico y huevo recocido. Tampoco se podía pedir como extra.
Eramos 3 personas en habitación pero solo ponían 2 botellas de agua y al pedir más no había ni para comprar.
Mi habitación estaba en primer piso y los 2 días a las 6 am se sentía el olor de la cocina y alimentos, eso no fue agradable.
8.0 / 10.0
buen desayuno
el aire acondicionado, fallo
5.0 / 10.0
Location
No A/C in the walkways
Humidity stain on the ceiling
Very unclean walkways
Unfinished repairs on the room ceiling
10.0 / 10.0
Quarto excelente
Um dia tínhamos passeio e solicitamos que o café fosse servido 10 minutos mais cedo. Não nos atenderam. Descemos 15 minutos antes, o café já estava preparado e não permitiram que nós servíssemos. Faltou um pouco de flexibilidade e carinho pois estávamos com 10 crianças. Nos forneceram um Pack com 1 barrinha, 1 banana e 1 suco sem estar gelado.
10.0 / 10.0
Location and value were excellent.
All was good.
9.0 / 10.0
La amabilidad del personal, amplitud de la habitación y comodidad de las camas, rico desayuno.w
No funcionaba la toma corriente del baño para conectar el secador
10.0 / 10.0
Cama confortável, bom chuveiro, localização excelente, ótimo atendimento, limpo, café da manhã honesto. Atendeu completamente nossas necessidades e superou minhas expectativas. Recomendo!
Banheiro fica molhado. O caimento da água do chuveiro para o ralo está errado.
8.0 / 10.0
Konumu çok merkeziydi
Oda penceresi açılamıyordu iç lobiye bakıyordu boğucu bir odaydı
10.0 / 10.0
Dentro de lo que mas destaco es la Ubicación, la calides del personal, las instalaciones y detalles como el agua caliente/cafe/te las 24 horas, crema en el baño, marcan la diferencia.
.
8.0 / 10.0
Clean and spacious rooms. The hotel had an amazing location and great facilities.
No smart TV in the room in 2024 is definitely disappointing. And the airconditioning was old, outdated and very noisy unfortunately.
7.0 / 10.0
Ubicación
El baño no estaba limpio al 100%
10.0 / 10.0
La ubicación las instalaciones y el personal súper atento.
9.0 / 10.0
The beds are comfortable. The rooms are big the location was absolutely perfect.
Could easily hear the noise from the hallways
9.0 / 10.0
De locatie dicht bij 5th Avenue, goede wifi, heerlijke douche, top zwembad
Niets
10.0 / 10.0
La cercanía y lo limpio que es el hotel.
8.0 / 10.0
Bra läge och pool.
pga Covid serveras frukosten över disk..först får man ta nummerlapp och invänta sin tur.. maten var helt okej men inte tillräckligt varmt,
10.0 / 10.0
Me encanto el buffet de desayuno
Estuve un piso bajo la piscina y de noche se escuchaba el sonido del agua cayendo.
6.0 / 10.0
Close to restaurants and other activities.
Not sure about breakfast, both my wife and I had diarrhea an hour after breakfast. Room was not very clean. Would not stay more than a night. We live in the Yucatan and have been to Playa del Carmen for 12 years.
9.0 / 10.0
La ubicación, muy cerca de playa y 5ta avenida. La habitación super amplia con buenos colchones y frigobar.
No podíamos abrir el ventanal de ma habitación y estaba muy húmedo
9.0 / 10.0
The location is excellent and very close to the 5th avenue, the supermarket and many good restaurants.
The toilet didn't flush consistently. Although our room was cleaned, they didn't restock some of our amenities like toilet paper and the coffee supplies.
7.0 / 10.0
La limpieza y la tranquilidad
El desayuno es pésimo
7.0 / 10.0
La ubicación es muy buena, se puede ir caminando a la playa.
El desayuno es realmente malo para ser un hotel de esta cadena. Apenas tiene opciones, y había que avisar continuamente al personal de que algo se había terminado para que lo repusieran.
7.0 / 10.0
Excellente situation.
Petit déjeuner moyen.
6.0 / 10.0
The location is the best part
The facility is old and simple
8.0 / 10.0
The breakfast was a nice variety. The room was comfortable and matched expectations. It is walkable to lots of restaurants, currency exchange. The front desk staff was helpful when asked questions and helped arrange taxis.
Breakfast staff fishing for reviews.
10.0 / 10.0
The beds, the staff, the cleanliness
The pool :) and that has bathrooms and the showers closer to it.
9.0 / 10.0
Great location, one block from 5ta Avenida, and short drive to parks such as Xcaret. Nice breakfast. Staff really nice and helpful. Our room was not the best at the beginning, we explain the issue and quickly they change us to a new room. Really happy with the place, fully recommend it. Tours info & booking in lobby, really helpful advice. Nice restaurants infront
Little parking space in basement, have other external parking that solve the need. But when arriving when basement is full, you have to walk into lobby or use a doorbell to request access, and a staff member walk to the external parking to open it. Not a big deal but makes parking little complex at times.
9.0 / 10.0
Nice breakfast, excellent location.
No comments
7.0 / 10.0
Clean environment.
There is no openable window even if there are lots of moisture. We could not stay in std room(can not open window) due to bed smell. You should build your windows like a Holiday Inn Niagara Hotel(Canada)
8.0 / 10.0
The location and the cleaning.
The breakfast, it can have a gluten free option.
7.0 / 10.0
Confortable in 75 %
The rooms in the first flor has a lot of humedity
9.0 / 10.0
Huge spacious room, very clean - with all the usual amenities one expects at Holiday Inn Express. Location is great for access to the main shopping street or the beach - everything is within 5-10 minute walk. You can enjoy the nightlife and walk back to the room without needing a taxi. Lots of restaurants and Oxxo / 7-11s nearby.
7.0 / 10.0
Parking so small. You have to leave car on another parking side. It was raining hard and everybody got wet and suitcases too
1.0 / 10.0
After booking a room with a King size bed,the hotel gave me a room with a double bed on the ground floor with a window facing a concrete wall ,the window can't open so the room has no natural ventilation.The condition of the room and the bathroom is horrible.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $186 per night. This rental is $21 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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