Marble Waters Hotel & Suites, Trademark by Wyndham
Hotel in Jacksonville, FL
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Marble Waters Hotel, Trademark Collection by Wyndham is located less than 15 minutes’ drive from the beach. Guests will enjoy free Wi-Fi in all rooms.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Jacksonville, FL
Available Rooms
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.5
Location was really good. Access to shopping dining etc.
Mayo clinic.
Roaches! The front desk lady was very dismissive saying she will see what she can do for us, well she did nothing. I asked could I be possibly be refunded for their roaches that invaded my Pizza, she says no it doesn't work that way. Then says they do have people to come and spray. Well dam she already knows about the roaches. Upon check out still nothing. Upon My check-out Ms. Mary Lou (I think that's her name) she was really nice and concerned nothing much to be done at that point. The initial interaction with front desk lady didn't offer another room, even if she did it would have been too much of a hassle. Based off the initial interaction with The front desk lady we Will not book for this place again. I need to talk to management.
2.5
The bed lol
The broken bath tub and the noisy ac && the room smelling like W££d
2.5
They said they had a snack bar breakfast at comfortable rooms at none of that was there. The furniture looked like it was used furniture from the garbage.
There was Mold in the bathroom. The world pull from the jets from the tub did not work, the microwave did not work.
2.5
Location was OK
Dirty, dated, staff was nowhere to be found half the time, no one came to clean our room the entire time….4 days
2.5
Pool was fantastic, everything else, not so much.
Room furniture was literally falling apart, carpeting was stained in the hallways and they had a musty, moldy odor, room door would not close unless forced, overhead lights did not work, pillows were terrible. There were "tumbleweeds" of hair in the tub and on the floor upon arrival. A/C kept turning off. NO ONE would answer when calling the front desk from the room. Website advertised a 24 hour fitness center which did not exist. Ohhh, and the fire alarm went off FIVE separate times between 10 PM and 3 AM!
2.5
It was a decent place, everything was clean and neat.
The microwave didn't work, and when I changed the temperature to a warm it started to smell burnt.
2.5
The only thing was the bed was very comfortable. It took 30 min to check in. The carts for luggage all had flat tires. Two chairs in the room looked like something you would find in a land fill. The carpet in the whole place looked like they were 30 years old. The front desk gave us a key for a room that was occupied already. I have pictures of what our room looked like. This was the most disgusting place I have ever been to. Can't believe you all have this piece of crap place on your Website.
Look on my likes comments
2.5
Nothing
Staff was extremely rude. Facility very dirty. Restaurant was closed. Pool was dirty.
2.5
I’m not saying all the staff were rude, but there was a specific woman that worked at night that was super rude and unprofessional! No hospitality at all, I don’t even know how she works in a hotel dealing with people from all over! she called me out my name and was very argumentative! Do better.
2.5
The hotel was overbooked and they didn't have a room. I still got charged and waiting for my refund.
2.5
It was nice and clean and pool and hot tub great
Wasn't greeted when checking in. Beds were double and not queen as I thought but that may have been mistaken. I thought breakfast was included but there was nothing. Eating place was closed and snack area that you could buy snacks was very limited!
2.5
The location was fine . The hotel did not offer breakfast, everything was shut down .
The hotel did not have hand soap . The sheet are dirty and had blood on the corner of the bed . The curtains were completely stained. And you could not rise them up . The only chair was completely on a poster, the leather would come off on your skin or clothes when you would sit in it . The hotel refused to give us fresh towels . The attendance at the front staff was rude. Would not give their names . No manager on duty. When I brought up the blood on the bed sheets to the front house desk they said it was ok and acceptable since the body was not touching it. I am requesting a full refund
2.5
The location was great. It was near the place I needed to visit.
KEEP IT MOVING!! THIS IS NOT THE ONE! KEEP LOOKING! Normally, I check the reviews before I book. Definitely a big mistake on my part! All the reviews are dead on! This property is really, really outdated. They overprice the rooms. If I hadn’t went past my deadline for cancellation, I would have went somewhere else. I asked for a early check-in weeks ago and they told me to call the morning of to check. Called at 9am, Then she said to call at 12 pm and of course when I called again, she claimed that there weren’t any rooms available. So, when I got to the hotel, there were literally 5 dang cars in the parking lot and about 10 when I came back late that night from my event. By the way, this is a holiday weekend! The parking should have been packed! The thing is…this hotel is down on their luck since the owner died. I found this out from a local. I saw one dang housekeeper. Check out my photos. Normally, the lobby looks great. Even the furniture down there is worn out. I’m glad I only booked one night! Then they asked if I was coming back. H@ll nawl, I’m not coming back!! I work too hard for my change to stay in a dump like this! By the way, they have a human trafficking warning sign by the elevators. I found that to be really strange. Maybe, that’s something new that the hotels are posting now. It scared the living daylights out of us.
2.5
conveniently located
There were no vending machines to be found anywhere. I could smell marijuana in the hallways (typical for Florida) and the air conditioning machine in our room sucked.
2.5
location
the front staff is terrible!!! very very rude
2.5
I would like to thank Mr Steve
2.5
Really nothing. Not well maintained, ripped. Furniture , carpet snags, no breakfast
Everything
2.5
Not very clean hotel , its on very good location for my needs at that moment . Stuff were good and nice. Kitchen /resturant was close . i will never stay there again.
its not clean
2.5
noisy traffic on 4th floor
2.5
It was very clean and the staff was very friendly
furniture was outdated but didn’t affect our stay.
we were very satisfied for the price and would stay there again
2.5
location
our first room had no AC and the TV didn’t work. our 2nd room we were placed in wasn’t cleaned properly and I found garbage in the fridge, behind a chair and dirty diapers in the closet
2.5
the staff was amazing and nice :)
sadly everything was dirty, falling apart, smelled, molded etc ...
2.5
It was close to home
Stayed because I was worried about some trees going down during hurricane
I did like that the electricity went out and back on 3 different times
When we did leave. We took the stairs. Did not want to take the chance of elevator
I don't understand what was on the window. That not a curtain or blinds
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is $315 per night. This rental is $182 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Marble Waters Hotel & Suites, Trademark by Wyndham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Marble Waters Hotel & Suites, Trademark by Wyndham. Enjoy the water!
Is Marble Waters Hotel & Suites, Trademark by Wyndham pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Marble Waters Hotel & Suites, Trademark by Wyndham?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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