Cititel Penang

Bed, View (from property/room), Photo of the whole room, Seating area, Bedroom

4.1 / 5.0

Excellent(1,550 Ratings)

Hotel in George Town

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Family friendly

Map of George Town

Nearby attractions

Entopia by Penang Butterfly Farm

13.3 mi

Wonder Food Museum

1.1 mi

Rainbow Skywalk, Penang Attractions

0.8 mi

Curtis Crest Treetop Walk

7.4 mi

Available Rooms

Standard Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Cititel Penang

$$$$

4.1 / 5.0

Excellent(1,550 Ratings)

Hotel in George Town

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Family friendly

Map of George Town

Nearby attractions

Entopia by Penang Butterfly Farm

13.3 mi

Wonder Food Museum

1.1 mi

Rainbow Skywalk, Penang Attractions

0.8 mi

Curtis Crest Treetop Walk

7.4 mi

Available Rooms

Standard Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(1,550 Ratings)

100% verified reviews

1.5 / 5.0

Nov 2024

There are much better places to stay in Penang

Not a lot. The hotel is old and badly needs refurbished. Positives were staff were pleasant and breakfast was ok. Mattress was comfy.

Rooms are small, grubby, dirty and decor is old. The hotel is a throwback to the 1990’s. There was no safe in the room, so no way to protect your belongings. The shower was a handheld device in the bathtub which did not allow showering with comfort and space. Bedding was a sheet and two pillows. Towels were old and need replaced. Paint was flaking off the walls in places and the ceiling fan was filthy. I ended up paying 200MYR more than the stated price here when I checked in so beware of additional taxes and fees!

2.5 / 5.0

Nov 2024

One night stay, cheap, but basic.

I've stayed at Cititel Penang before and found it good, so I booked again for this 1 night stay. The check-in staff were great, very helpful and friendly. All the same nice lobby area facilities, free parking for my car right in the hotel, and a good breakfast included in the price next morning.

Last time I booked a better room because I was staying for a week. This time I booked the cheapest deal on the booking.com page. I didn't expect such a big drop in the standard of the room. It was old, definitely worn out, and very basic. There was no safe in the room, which I thought is a minimum fit for any decent city hotel these days. But the bed was comfortable, and I wasn't doing anything but grabbing a few hours sleep anyhow. So I got more or less what I paid for and a cheap price. Next time I'll know not to book the very cheapest room!

4.0 / 5.0

Nov 2024

good short stay

wide array of dishes. plenty of staff on duty. fast to clean table

3.5 / 5.0

Oct 2024

It’s average stay eventhough the hotel has uplifted it’s room image but no activities happening around like before.

The location is at the heart of city

Parking is limited during peaks holiday

3.5 / 5.0

Jun 2024

Other than Aircond problem the rest is good.

Good location.

Room Airconditioning was noisy and not cold (even set at 20c.). Have to switch on fan.

4.0 / 5.0

Apr 2024

Clean and convenient, but value for money not there

Good location. Room and lobby were very clean and well kept. Pleasant staff and good parking availability at the time.

The room and bath were VERY small. It was ok for a quick trip, but for a longer stay it wouldn’t be comfortable. For the price and pictures we expected a larger space. Ordered more pillows, communication was a little difficult and we didn’t get what we ordered.

5.0 / 5.0

Feb 2024

We had a great stay with great breakfast

This was our second stay in Cititel Penang. The clean room, great breakfast and location. The location was in the centre of the City and walking distance to restaurants. The breakfast range and quality was great, the best we have had in Penang so far. The service of the staff of Main Street Cafe was good. The room though a bit small was clean and comfortable. When booking, we requested for a sea facing non-smoking room on a higher floor. The hotel accomodated our requested by giving us a room on the highest floor.

The massage at the Wellness Centre. We went for a couple massage and requested for Thai female Massage Therapists. But they appeared to call outside therapists. We got one Thai and one PR China therapists. The PRC therapist did not really know massage and just rub and bang. The Thai therapist was better but not great. For the price we were disappointed.

5.0 / 5.0

Dec 2023

Great value, central and comfortable.

Location was excellent. Near Chulia Street and good transport links to the rest of the island. Room: On 19th floor with views over the sea. Good sound insulation, could not hear neighbours. Very clean. Bathroom had a good shower and toiletries provided. Bed was large and very comfortable with good quality linen. Common areas of hotel: Lots of comfortable seating on ground floor for guests. Two restaurants and a wellness suite with indoor swimming pool. Everything was tastefully decorated. Good that the hotel has it's own drive so that taxis can pull up with ease outside.

Nothing

4.0 / 5.0

Nov 2023

great stay in the city

great location, friendly & kind staff.

nothing

5.0 / 5.0

Aug 2023

Excellent

Location and its Cleanliness

Nothing

5.0 / 5.0

Jul 2023

Love it, a must on your bucket list

Location

Tourism Tax gready corrupt government

3.5 / 5.0

Jul 2023

so far so good

room: ok -sound proof, didn't hear anything outside the room -1st time stay in hotel room with ceiling fan -quiet air conditioning -water pressure is good location: good -near to George town ,walking time around 15mins to old town

Cleanliness -never vacuum the floor, i found previous guest left over rubbish on the floor. in my 4days stay the rubbish still there . -80’s furniture and old designed -not enough car park slots -mold in the toilet, toilet bowl & washbasin is a bit clogged. The toilet has to be flushed many times after use.

4.0 / 5.0

Jul 2023

Great

Location and staff friendliness.

The air-cond fan was a little bit too noisy. Perhaps some maintenance service is required.

4.0 / 5.0

Jul 2023

Very good

Love the location. Staff was very helpful.

3.5 / 5.0

Jul 2023

Good

Good location

mattress is noisy sound 'ehehehe' when I just turned my body.

1.5 / 5.0

May 2023

Bad experience

The only point is the location is strategic.

My first room there is someone smoking at rooms beside mine I guess. Full of cigarettes smoke My room. Changed to another room better only. The wifi is absolutely bad.

5.0 / 5.0

Mar 2023

MOST ENJOYABLE STAY IN THE HOTEL AS THE STAFF IS SO HELPFUL AND KIND. BED IS SO COMFORTABLE.

CITITEL HAS THE BEST LOCATION, EASY TO GET FOOD, EASY TO GET TRANSPORT TO OTHER PART OF PENANG. SHOPPING IS WITHIN WALKING DISTANCE, CHOWRASTA MARKET IS JUST ACROSS THE ROAD, NASI KANDAR STORE ACROSS THE ROAD.

NO COMMENTS

4.0 / 5.0

Feb 2023

Very good

when entering hotel lobby smell very strong of cigarette

5.0 / 5.0

Feb 2023

excellent variety of breakfast, the pool was clean fabulous.I will be back

thé location was excellent lise to everything.we had a late flight so they let us check out till 3.00 pm

FAQs

How much does this hotel cost compared to others in George Town?

The average price for a rental in George Town is $64 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cititel Penang. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Cititel Penang pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cititel Penang?

We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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4.3 / 5.0

Excellent(802 Ratings)

Sunrise Gurney

Cititel Penang

Hotel in George Town

Reasons to book

About this hotel

Amenities

Map of George Town

Nearby attractions

Available Rooms

Standard Double Room

Superior King

Deluxe King

Deluxe Twin Room

Standard Twin Room

Cititel Penang

Hotel in George Town

Reasons to book

About this hotel

Amenities

Map of George Town

Nearby attractions

Available Rooms

Standard Double Room

Superior King

Deluxe King

Deluxe Twin Room

Standard Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in George Town?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cititel Penang pet friendly?

What amenities are available at Cititel Penang?

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