Hotel Schlüssel

8.7

Excellent(656 Reviews)

Hotel in Lucerne

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsInternet / Wifi, Balcony or Patio, Family friendly and more

About this hotel

The Self-check-in Hotel Schlüssel is a historic property in Lucerne dating back to 1545. It has been renovated to offer en-suite accommodation in the Old Town, just a short 10-minute walk from the train station and ferry terminal.

Amenities

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Lucerne

Nearby attractions

Zoo Zürich

42.7 mi

Swiss Museum of Transport

2.6 mi

Ballenberg, Swiss Open-Air Museum

37.2 mi

Nature and Animal Park Goldau

19.1 mi

Available Rooms

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 129 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Schlüssel

$$$$

8.7

Excellent(656 Reviews)

Hotel in Lucerne

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsInternet / Wifi, Balcony or Patio, Family friendly and more

About this hotel

Amenities

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Lucerne

Nearby attractions

Zoo Zürich

42.7 mi

Swiss Museum of Transport

2.6 mi

Ballenberg, Swiss Open-Air Museum

37.2 mi

Nature and Animal Park Goldau

19.1 mi

Available Rooms

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 129 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.7

Excellent(656 Reviews)

100% verified reviews

6.0

Oct 2024

Sympathisches Altstadthotel, funktional und sauber, für Geschäftsreisen ok

Funktional und sauber, Wasserkocher, Föhn, alles Notwendige ist vorhanden.

Kein TV, Personal nicht wirklich präsent, Safe funktionierte nicht und der Radiator ebenfalls nicht. Sowas müsste dem Zimmerservice auffallen. Zimmer werden erst am Nachmittag gemacht.

7.0

Aug 2024

Certainly enjoyed the historic ambience of this old inn, but the price was a bit steep.

Location excellent, character of the hotel very pleasing - a smart modern makeover of an inn with hundreds of years of history. Quiet square within a few metres of the riverside.

Staff were very pleasant but stretched thin...this meant waiting around at check-in and checkout for someone to turn up. I even took delivery of some smoked fish for the restaurant and found a fridge for it, because there were no staff about to take it. It's not a big deal if you are not pushed for time, but it could be a problem if you are in a hurry and have to catch a plane. Also, there's no aircon, and with temperatures in the mid-30s outside, a little cooling would have been welcome - but in such a historic building air-conditioning would probably have been impossible to fit.

7.0

Jul 2024

Great location

No breakfast included

Location was great

10.0

Jul 2024

Loved our stay. Would recommend to anyone staying in Lucerne.

Great location in Old Town. Clean, comfortable rooms.

5.0

Jul 2024

Une jolie ville qui mérite le détour

Luzern est une très jolie ville qui mérite le détour. C'est la Suisse allemande. L'hôtel est une demeure ancienne assez petite située sur une petite place dans le centre historique. Il dispose de tout le confort moderne. Il existe un parking public en face (assez cher : 28 CHF la nuit).

Il n'y a pas de personnel ... C'est plus un hébergement qu'un hôtel ... Donc très impersonnel ... Pas de petit-déjeuner (même s'il existe une salle pour cela) ... La chambre est petite, sans climatisation, avec une fenêtre qui ne peut que s'entrouvrir ; ça doit être pénible par temps chaud ... Finalement assez cher pour ce que c'est (mais c'est la Suisse - un repas frugal n'est pas à moins de 30 €) ... Pas de réseau de téléphone avec l'opérateur Bouygues ...

8.0

Jun 2024

Charming small hotel with an excellent restaurant on and a great Thai spa on either side!

Newly renovated, very clean, great part of town.

A/c would be nice but we knew in advance that it was not available. We just opened the doors to the balcony.

3.0

Jul 2023

Great location the staff was great. No one on staff after hours no wash clothes toothbrushes extra

Location was the best

No air condition no refrigerator or microwave

10.0

Jul 2023

Exceptional

Excellent location. Staff very friendly and accommodating. Room was very clean. Would highly recommend this hotel.

5.0

Jul 2023

Nice hotel, but too expensive to not have air conditioning

The staff, location, clean room.

No air conditioning, extremely uncomfortable, stuffy room. So much so, it was difficult to sleep.

10.0

May 2023

Great little place. If I was staying more than 1 night it would have been too small

The noise was not from inside the room but the church bell constantly going off

8.0

Mar 2023

Perfect location for a typical hotel that could be more comfortable.

Excellent location.

Room very small without closet and no space to organise our luggage.

9.0

Feb 2023

Glald we stayed here :) !

Everything....from the very perfect location, nice cozy clean room to the very courteous and accmmodating staff like Maria.

Nothing...

10.0

Jan 2023

Amazing boutique hotel and excellent service.

A beautiful cozy boutique hotel. The room was cute but the best of all was David’s kindness and service.

9.0

Jan 2023

great place

amazing location and staff

no kettle or coffe in the room. you must provide it in these days

8.0

Dec 2022

Location was exceptional, but poor customer service.

overlooking the Christmas festivities was the highlight

Poor communication, had to stay first night in hotel around the corner —but still had to pay full cost. Cleaning staff barged in on my wife in the bathroom.

8.0

Nov 2022

wonderfull

location

10.0

Nov 2022

Lovely hotel in a good location close to old town

Good location on a quiet square with short walk to the covered bridge and old town. Comfortable bed and good Wi-Fi service in the room.

Our TV had some restrictions and we could not access shows other than local channels.

10.0

Nov 2022

Great location and staff!

Staff was very friendly and helpful. Room was very clean as well. We also appreciated that there was a fan in the room given that we cannot switch on the air-conditioner (we went in Autumn). - for clarity, it was not hot/warm, we just wanted some ventilation in the room. The room we booked was also generous in size, which we super loved.

6.0

Aug 2022

We enjoyed Lucern and the position of the hotel but it was not the best

A very nice young lady on reception. The breakfast was good

We were there Sunday and Monday night, and on neither night was the hotel restaurant open which was very disappointing. We should have been told this when booking. There was no parking, and we had to pay to park 8n a multi storey car park behind the hotel. We should have been made aware of this as well. Our room at the back of the hotel was extremely noisy, from the road, the car park the bar next door and early morn8ng deliveries and road sweepers - the lot.

9.0

Aug 2022

Extraordinary hotel with great staff, highly recommended

the beds are very comfortable, the rooms a cozy and clean

the only thing is that is was a bit noisy at night

10.0

Aug 2022

Lovely central hotel

A lovely little hotel in a perfect central location of Lucerne, the room was lovely and the bed was great, the shower was also brilliant which is always a plus for me, great shower soaps aswell

No air con, it was a hot weekend when we stayed and air con would've been very welcomed. But it was only a minor inconvenience. A fan was already in the room when we arrived which helped.

9.0

Aug 2022

Superb

Location, proximity to the lake, attractions and the train station are a big plus. The hotel is a cute, historical, boutique hotel, which was renovated in 2019 or so. There are just 2 rooms per floor. The hotel has a small but useful elevator, if you have luggage. The rooms are a little tight but ok if you are not staying for long.

Suggest to retrofit rooms with more power/USB outlets, No room service or evening contact person available if you need anything.

8.0

Aug 2022

Lovely short stay in beautiful Luzern.

A very comfortable small hotel in an excellent location in Luzern. Easy walking distance to the station and very close to the Altstadt. Room was a reasonable size with a small bathroom, but comfortable for a short 2-night stay. Very friendly staff who gave us useful local tips.

There was no kettle or drinks making facilities in the room. These are apparently available on demand but we were unaware of this until we were leaving. The hotel is on a church square and the clock strikes every 15 minutes which could disturb light sleepers.

10.0

Jul 2022

Exceptional

Great location, very clean, friendly staff!

8.0

Jul 2022

Absolutely loved the city and being so close to everything was a huge win. I would stay again if ever in Lucerne again.

Excellent location. Beds were very comfortable. Staff were friendly and efficient. There was no aircon in the room but the fan cooled the room off nicely.

No bar fridge in the rooms or coffee/tea.

FAQs

How much does this hotel cost compared to others in Lucerne?

The average price for a rental in Lucerne is $166 per night. This rental is $4 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Schlüssel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Schlüssel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Schlüssel?

We found 4 amenities for this rental. This includes internet / wifi, balcony or patio, wheelchair accessible, and family friendly.

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Hotel Schlüssel

Hotel in Lucerne

Reasons to book

About this hotel

Amenities

Map of Lucerne

Nearby attractions

Available Rooms

Hotel Schlüssel

Hotel in Lucerne

Reasons to book

About this hotel

Amenities

Map of Lucerne

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Lucerne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Schlüssel pet friendly?

What amenities are available at Hotel Schlüssel?

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