Pan Pacific Hanoi
Hotel in Hanoi
5-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hanoi
Available Rooms
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.5
נקיון ושרות
גודל החדר , שקעי חשמל
4.0
Professional Staff
Breakfast variety
Room small compared to other 5 stars Hotels
3.5
Good enough . Convenient location
4.0
The hotel is well located by the lake. There are good restaurants on site. Service is very good overall. In particular, the Chinese restaurant on the first floor stands out.
The hotel is visibly dated. The team tries hard to keep it running, but bathrooms look like they have been built in the early 1990s and not renovated ever since. The overall design also goes back to 1990s (or so it feels). In short, it is a functioning 5* property with good service but not a "wow".
4.0
Vị trí đẹp
Bãi xe hơi chật
4.0
きちんとお湯が出るところ、トイレットペーパーがあるところ、朝食が美味しいところ。ベトナム料理は、とても満足でした。
色々用意のある施設なのに案内表示がが少ない。とても勿体無いと思う。
4.5
Gutes Hotel als Zwischenstop.
Man hat alles was man braucht.
Dir Zimmer sind ausreichend gross und mit schönem Ausblick auf den See (wenn man diese Kategorie wählt). Die Zimmer sind comfortabel eingerichtet und auch das Bad ausreichend gross und alles ist sehr sauber.
Das Personal an der Rezeption war exzellent.
Das Personal an der Bar war gut, könnte jedoch aufmerksamer sein.
Die Getränke waren gut. Das Essen haben wir nicht ausprobiert.
Es ist relativ weit weg von der Altstadt gelegen, dafür aber nah an der Pagode zum See und zum HoChi Minh Mausoleum. Wenn man viel zu Fuss entdecken möchte ist das Hotel nicht so gut geeignet.
4.5
Nice view n facilities
5.0
Stay
Food.
4.5
Hotel is lovely, staff are helpful, friendly and super polite. We had the pool and gym pretty much to ourselves. The facilities are fantastic, biggest gym in a hotel we have ever seen, sauna was great to relax in before a long haul flight. Other room service food was fine and the rooftop bar was fantastic!
The food. Don't get the pancakes they are inedible we sent them back. Admittedly we were ordering al-la-carte after breakfast had closed but I would say these had been made at 7am and left in a warming drawer. Other room service food was fine and the rooftop bar was fantastic so not really a big deal :)
3.0
Nice room
Food was average, and the facility looked dated. Front office staff is not empowered and took time to resolve a simple issue.
4.5
Hotel is great but the location is not very good. Far away from everything.
Breakfast and the location are not ideal.
2.0
just average
The hotel is really old and not furnished. Some of the fixtures like connecting door knob is broken. Minimally, we should at least have the shower head hang at a higher level instead of having to hold the shower head while bathing.
5.0
beautiful clean and spacious
the area, was left as a single female and didn’t feel safe in the evening
0.5
BREAKFAST WAS NICE AND LOCATION IS VERY CENTRAL. STAFF WERE NICE.
WE HAD TWO ROOMS AND IN BOTH ROOMS THE AIRCONS DID NOT WORK. WE COULD NOT SLEEP AT ALL. IT WAS TERRIBLE. WONT RECOMMEND TO RETURN TO THIS HOTEL IS THE AIRCON IS NOT FIXED.
4.5
The buffet and the hotel staff was very nice and engaging
5.0
the bedroom was great with amenities shower etc. staff were amazing, friendly helpful and efficient. breakfast and dinner buffets were stunning
more bar staff needed in summit bar at busy times and needs to stay open later!
3.5
The hotel has the best view of the Truc Bach Lake and the West Lake.
Cleaning staff should knock first before entering the guest room.
5.0
The rooms were quite large and we had a lake facing room which was nice. Breakfast was nice too
The concierge should be have more details on tours available.
4.5
Room, Gym, Bed, Shower, & Breakfast is very good!
Hotel is a bit old & Dated However still very well maintain. A bit far from eatery.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $56 per night. This rental is $20 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pan Pacific Hanoi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pan Pacific Hanoi. Enjoy the water!
Is Pan Pacific Hanoi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pan Pacific Hanoi?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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