Braunbär Hotel & Spa - Former Alpine Sunstar Hotel
4.3
Excellent(673 Reviews)Hotel in Lauterbrunnen
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsSki in / Ski out, Garden, Pool and more
About this hotel
Offering an indoor pool and a sauna,the Braunbär Hotel & Spa - former Alpine Sunstar Hotel is situated close to the station in the car-free village of Wengen, which is only reachable by train.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Ski in / Ski out
Garden
Family friendly
Map of Lauterbrunnen
Available Rooms
Room with Bunk Beds
2 Bunk • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room for 4 People
2 Bunk or 2 Bunk • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Classic Room
1 Queen or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Duplex Room for 4 People
2 Bunk or 2 Bunk • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Privilege Room
1 Queen or 2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(673 Reviews)100% verified reviews
4.3
Staff are very friendly, the location of the hotel and place is clean and tidy
4.3
Great location. We loved the pool and had a wonderful stay. We would definitely come visit again.
Family room was very hot at the top, with no airflow.
4.3
Great location of the hotel and all around mostly nice place. No major complaints!
The cost of breakfast is rather high if you don't book it with your room. My wife and I went down the street to get yogurt and croissants from the grocery store to get around this.
4.3
We liked the location, the facilities in the room, the pool, the excellent breakfast, and the staff.
We stayed there for 9 nights and our sheets and towels were not changed.
4.3
Good size room with twin beds. Mountain view. Hotel staff were exceptional. Nice variety at breakfast. Excellent restaurant. Located on the main road in Wengen. Cable car and train access within just a few minutes.
4.3
Nice region
Pool was cold. Reception did not give enough info about skipas and other critical info
4.3
The dining room was really nice, as was the bar. Live music in the bar one evening. Food (breakfast and dinner) really good and service was excellent. The room had everything we needed. All the English channels were available on TV. The swimming pool was very good.
The room, whilst it had everything we needed, including a kettle and nice big mugs, needs to be refurbished and modernised. For example, it had an old fashioned key rather than a key card, bathroom door needed fixing. Temperature of shower sometimes kept changing.
4.3
The room I stayed in is spacious for family of 4. The bathroom and the room is clean. And the view is amazing ! My window just right in front of the Maanlichen cable cart station, so I could see the amazing mountain view and the cable cart passing goingnup and down the mountain.
There is a park just in front of the hotel. My kid could ride the scooter from the hotel for free. When I arrive, there was a music summer concert in the city park just putside the hotel. What a surprise !
Wengen train station is very near, only 5-minute walk from the hotel. Many shops and restaurants are just outside the hotels.
4.3
Very nice variety of food. Nicely presented. Good choice of coffee and juices.
4.3
Perfect location. Easy check-in process. Breakfast variety and quality. Super clean room, thanks to the housekeeping for their wonderful job. We really enjoyed our stay, thank you!
4.3
I loved the location, sauna, swimming pool and restaurant
4.3
room and bed are comfortable. close to train station and supermarket. food is good. kids can borrow scooter for free .
no
4.3
The location of this hotel is the best. It overlooks the mountains and has many play parks around for kids. The room was good. Bathrooms were clean however the liquid soap smell was a put off.
The breakfast could have been better.
4.3
The location is fantastic, the staff went above and beyond, the pool was great as well as the breakfast.
Nothing..
4.3
Staff, location, kid friendly amenities
More variety for breakfast, faster service for dinner meals
4.3
The British gentleman who works the front desk at night is a character. I really enjoyed talking with him. He gave me great advice on where to go and what to see. He was also very willing to help hotel guests with whatever they needed. The location is great; it's right in the middle of town. WiFi was strong and fast.
My room had a weird odor and it didn't go away even after I told the hotel staff and they did something (I'm not sure what) to address it. From what I heard from other guests, the restaurant was having a lot of issues getting orders out quickly.
4.3
Breakfast
Why do they use difficult to use soap dispensers it cheapens the experience of being
4.3
Location is amazing and the friendliness of the staff absolutely brilliant. Very family friendly hotel.
4.3
Breakfast selection was plentiful, the facilities at the hotel are good (e.g. heated swimming pool, elevator to take you to different levels), and the room is big. The place is also very clean and well furnished with a touch of modernity, and the staff are pleasant and friendly. Service is great! E.g. if the provided pillow is not your type, you can request to change it to another type; Also, a guest card was provided as part of the stay.
The shower experience was not that good, water took quite a while to match the heat level the handle was turned to, and the drainage for water that splashed out is not good, meaning that the floor (and floor mat) would usually be drenched by the time I stepped out of the bathtub.
4.3
I needed a few days away from everything, where I didn't have to plan too much in advance. I wanted to do some exploring, hiking, and just hanging out without working at all. The Sunstar Wengen was recommended by a friend who has stayed there several times for the same reason. It turned out to be perfect for what I was looking for. The location was excellent; it was directly across from the tram up the mountain, a five minute walk to the train station and to the grocery store. The staff were particularly helpful. On several occasions I had questions about something in the room and someone came up to help me figure it out. I particularly liked the eco-orientation: they offered optional carbon offset for the room (which they matched), the bathroom supplies were bio/sustainable. The included breakfast buffet was large and had lots of variety for this vegetarian. A nice extra were the free drinks in the mini-fridge. I had a balcony facing the mountains which was really nice in the morning and after a long day out and about. I would absolutely stay here again.
Even for European hotels, the room felt very small. There was a narrow space between the bed and the small desk. It was hard to fully open up my suitcase unless I put it on the bed. I would have liked a bit more space to lay out things and to maneuver around.
FAQs
How much does this hotel cost compared to others in Lauterbrunnen?
The average price for a rental in Lauterbrunnen is $404 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Braunbär Hotel & Spa - Former Alpine Sunstar Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Braunbär Hotel & Spa - Former Alpine Sunstar Hotel. Enjoy the water!
Is Braunbär Hotel & Spa - Former Alpine Sunstar Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Braunbär Hotel & Spa - Former Alpine Sunstar Hotel?
We found 12 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.
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