The Lanesborough, Oetker Collection
4.8
Outstanding(240 Reviews)Hotel in City of Westminster
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
This 5-star hotel is in London's Knightsbridge and looks out over Hyde Park. It has air-conditioned luxury rooms and offers a personal butler service, free WiFi and an in-room tablet.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of City of Westminster
Available Rooms
Executive Room
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premier Room
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 Queen • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Junior Suite
1 Queen • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.8
Outstanding(240 Reviews)100% verified reviews
4.8
All the staff were exemplary without exception. Service levels and attention to detail - little things can make a huge impact.
4.8
Everything !! The whole experience was fantastic ... Will be going back again and again
Nothing ... its very hard to find any fault in the hotel
4.8
Location
Style
Service
4.8
Everything, the whole experience was fantastic, staff were great, room lovely.
There was nothing we didn't like
4.8
Everything! The staff are always delightful and attentive. The ambiance is perfect for a hotel. Everything was just exceptional.
Na
4.8
so welcoming and the staff made you feel so at home…I can’t wait to return…both myself and my daughter did not want to leave…we certainly will be back and Lilibet their beautiful cat is gorgeous…certainly the star of this friendly hotel…See you all again soon Fiona and April
N/A
4.8
Very chic, understated and elegant property. Great location and friendly staff.
Although very polite, the concierge could not secure a (rather difficult) booking we had requested. Better transparency/ follow up would have been much appreciated.
4.8
traditional luxury with family first approach
slightly dated and some service in the dining room slow
4.8
Everything
Nothing
4.8
Excellent facilities
Butler service was not good. Turn down time was not undertaken, room was messy and full of dirty plates when returning to the room in the evening. Lights wouldn’t go off properly in the evening, tried calling the Butler for 30 mins no response and also no response from reception. No morning newspaper provided and room service didn’t happen until 3pm the next day. Breakfast was good (and included as part of the price I paid for the room rate) however there were lots of hidden charges linked to breakfast when checking out (which were unexpected and incorrect). I have to say I’m very disappointed in the level of service I experienced, a world class hotel supposedly prides itself on.
4.8
immaculate , staff very friendly and professional,
spa was amazing
4.8
everything the stuffs the
getting my room that I requested for the Hyde park view
4.8
an oasis of comfort and elegance
I liked it all
4.8
modern
luxury
friendly staff
4.8
The location, staff and comfort were second to none. Nothing was too much for our wonderful hosts and they prepared our room beautifully for birthday celebrations.
Our room was a bit warm despite a pre-arrival request form asking about temperature preferences (but I'm splitting hairs). A bit disappointed that the ladies steam room wasn't working and one side of the hydro pool (which apparently hasn't been working for some time).
4.8
one of the best hotels I’ve ever stayed at, just perfect in every way, staff so lovely and nothing was too much trouble. I have nothing negative to say this hotel is a dream and my favourite in London
4.8
Perfect, as ordered and with an added bonus of having a bowl of fries supplied with my BLT - outstanding!
That we had to leave!
4.8
The staff were pleasant and helpful as they usually are.
There were quite a number of power cuts over the short time I was there. One lasted from midnight to about 5 a.m. nowhere to charge devices before my flight and no WiFi, no a.c. The water pressure was extremely low due to the same power cut I believe. For the amount of money it costs for a night that was just absurd. Upon checkout no apologies, no offer for a partial refund. In fact they still owe me money because they couldn’t complete the transaction as there was no internet. They still took £40 ‘discretionary’ charge. It was just a poor and appalling experience. I left feeling very low. Also, there was a bug in my pot of hot water that no one ever got back to me about.
4.8
A “home away from home” experience. The location is ideal and the staff were great, especially Angel at the Bar who really is a credit to the hotel by ensuring customer satisfaction with his exceptional service and great manners.
4.8
the only thing we are not ok is that the vallet parking is not so good. when we return the car to our car rental, there are all scratches around the car and we pay huge damage cost to the service. we do not take any photo before we give the car anyway but we are very confident that the scratches is not from us. everything else is perfect!
4.8
EXELLENT ALL ROUND
THEY NEED A BUSINESS CENTER
4.8
clean and luxury
very small room and very small beds
the room is not enough for more than 1
4.8
staff
food
gym
spa
it’s expensive
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $293 per night. This rental is $38 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Lanesborough, Oetker Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Lanesborough, Oetker Collection. Enjoy the water!
Is The Lanesborough, Oetker Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Lanesborough, Oetker Collection?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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