Palazzo Colonnades

Property building, Day, Neighbourhood, Bird's eye view, Street view, Location
Bed, Balcony/Terrace, Bedroom, towels
Bed, Balcony/Terrace, Bedroom, towels
Kitchen or kitchenette
Property building, Spring, Day, Natural landscape, Bird's eye view, Garden, Garden, Pool view, Swimming pool, Swimming pool, sunbed
3.9
Good(1,113 Reviews)

Apartment hotel in Surfers Paradise Boulevard

1 queen bed

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Palazzo Colonnades is a boutique high-rise property conveniently located on Surfers Paradise Boulevard. It is an 8-minute walk to Cavill Avenue and has a salt water swimming pool.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly

Map of Surfers Paradise Boulevard

Available Rooms

1 Queen • 581 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 742 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Queen • 581 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Single • 742 ft²

Room
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

3.9
Good(1,113 Reviews)
100% verified reviews
3.9
Sep 2024
Great stay!
Location was good. The apartment had everything!
3.9
Sep 2024
Perfect location great views
Location. Perfect Room size great
3.9
Aug 2024
Great value for money. Staff fantastic.
Location and room layout. Heaps of room and had everything we needed. Staff were so friendly and accommodating. Will def be back!
Bed wasn't the most comfortable. And we weren't given a bath mat for the bathroom.
3.9
Jul 2024
Disappointing
Location - walking distance to beach, Cavill Ave and cafes/restaurants. Pool and outdoor facilities were fantastic.
Very very outdated. Room looked nothing like what was advertised online. Needs a very thorough deep clean.
3.9
Jul 2024
Left feeling a little disappointed
The location
It was very run down and shabby looking. The toilet ran all night and the aircon controls weren’t very user friendly. It was a lot smaller than the pictures had you believe
3.9
Jun 2024
DO NOT stay here there is a toxic stench (sewarage, mould, dirt) from the airdonditioning units and they will NOT refund
DO NOT STAY HERE!! This property and service was horrible! Facilities were dirty and old and worn, which I was going to deal with, however the worst part was when I turned the air conditioning/heater on there was a sickening horrendous stench that filled the apartment. It was A mix between sewerage, mould and dirt. I messaged the hotel immediately via the app asking for a new room as I got really sick from the smell and the toxic feel of the scent felt like it was damaging my lungs. I opened all the windows and was forced to sleep outside. I asked to extend my checkout since I didn’t get any sleep and they refused and said they needed extra time to fix the smell issue. I submitted a refund request and they denied it and denied any smell. I’ve stayed in hundreds of hotels with booking.com and NEVER encountered this nor made any complaints so I’m not lying. I obviously can’t take photos or videos of a smell and I’ve requested booking.com send health inspectors and remove this property from booking.com. They did not care about my health or wellbeing and wouldn’t even refund or partial refund 1 night out of the 3 nights. This only occurred on the last night when I turned on the heater as it was a cold night. The manager said no one uses the heating system since it’s the Gold Coast and it’s normally hot all year but we’re in June and it’s winter and the old facilities of the room did not retain warmth and was very cold. Disgusting customer service they know I can’t prove a smell with photos or videos so they’ve taken adverts ge and taken the money. DO NOT STAY HERE!! Booking.com have escalated my report and are looking at removing this property and I won’t stop until the property is removed to ensure no one else goes through this and no one else’s health is put at risk at the greed of the hotel. Booking.com kindly refunded their 10% margin on the booking of $20 but I told them to keep it and appreciated them trying to contact the hotel and resolve it.
DO NOT STAY HERE!! This property and service was horrible! Facilities were dirty and old and worn, which I was going to deal with, however the worst part was when I turned the air conditioning/heater on there was a sickening horrendous stench that filled the apartment. It was A mix between sewerage, mould and dirt. I messaged the hotel immediately via the app asking for a new room as I got really sick from the smell and the toxic feel of the scent felt like it was damaging my lungs. I opened all the windows and was forced to sleep outside. I asked to extend my checkout since I didn’t get any sleep and they refused and said they needed extra time to fix the smell issue. I submitted a refund request and they denied it and denied any smell. I’ve stayed in hundreds of hotels with booking.com and NEVER encountered this nor made any complaints so I’m not lying. I obviously can’t take photos or videos of a smell and I’ve requested booking.com send health inspectors and remove this property from booking.com. They did not care about my health or wellbeing and wouldn’t even refund or partial refund 1 night out of the 3 nights. This only occurred on the last night when I turned on the heater as it was a cold night. The manager said no one uses the heating system since it’s the Gold Coast and it’s normally hot all year but we’re in June and it’s winter and the old facilities of the room did not retain warmth and was very cold. Disgusting customer service they know I can’t prove a smell with photos or videos so they’ve taken adverts ge and taken the money. DO NOT STAY HERE!! Booking.com have escalated my report and are looking at removing this property and I won’t stop until the property is removed to ensure no one else goes through this and no one else’s health is put at risk at the greed of the hotel. Booking.com kindly refunded their 10% margin on the booking of $20 but I told them to keep it and appreciated them trying to contact the hotel and resolve it.
3.9
May 2024
Enjoyed the centrality of the location and good value for the money paid.
Location and had every thing that we needed. Good price! Cassie the receptionist was very helpful.
I found the couch very uncomfortable. There was a lot of bumping and scraping (furniture being moved around? ) in the unit above us, even after midnight.
3.9
May 2024
Overall it was a good experience & value for money.
Accessible & great amenities
No late check in no staff at the counter or No receptionist

FAQs

How much does this apartment hotel cost compared to others in Surfers Paradise Boulevard?

The average price for a rental in Surfers Paradise Boulevard is $228 per night. This rental is $1 less expensive than the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Palazzo Colonnades. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Palazzo Colonnades. Enjoy the water!

Is Palazzo Colonnades pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Palazzo Colonnades?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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