Hilton Surfers Paradise Hotel & Residences

7.9 / 10.0

Very good(4,611 Ratings)

Resort in Surfers Paradise Boulevard

5-Star Resort

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Featuring Surfers Paradise skyline, Hilton Surfers Paradise offers hotel guest rooms and residences in different types. The property features city, ocean or Hiterland views with renowned Hilton services.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Surfers Paradise Boulevard

Nearby attractions

Go Ballooning

3 mi

Currumbin Wildlife Sanctuary

16 mi

Lamington National Park

36.4 mi

Best of All Lookout

31.3 mi

Available Rooms

1 King • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hilton Surfers Paradise Hotel & Residences

$$$$

7.9 / 10.0

Very good(4,611 Ratings)

Resort in Surfers Paradise Boulevard

5-Star Resort

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Surfers Paradise Boulevard

Nearby attractions

Go Ballooning

3 mi

Currumbin Wildlife Sanctuary

16 mi

Lamington National Park

36.4 mi

Best of All Lookout

31.3 mi

Available Rooms

1 King • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Very good(4,611 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Clean & breakfast couldn’t want for anything & location is great couldn’t ask for more

10.0 / 10.0

Oct 2024

Getaway

The staff were extremely attentive, not only in person but also by text, checking if I was happy or needed anything. The room was comfortable and very clean. The breakfast was also lovely. We thoroughly enjoyed our stay and would definitely stay there again.

10.0 / 10.0

Oct 2024

The best we will be back!!!

We loved all the amazing and welcoming staff, everything was close and walking distance. View was spectacular

Notjingggg

10.0 / 10.0

Oct 2024

Incrível

Muitoo bom

Piscina com muitas crianças sem supervisão podendo fica perigoso

2.0 / 10.0

Oct 2024

Staffs are very unprofessional.

Good location. Good room. Good swimming pool.

The service is really not as I expected where the reception and service staffs are very confused and not professional. When we check in, we were told that we can choose prepaid breakfast for our 3 rooms and the reception told us it's all arranged and also we can pay at checkout. The next morning when we were at restaurant, we found out only one room is arranged and the other room has to pay on shot also at a more expensive rate. This took us another 2-3 rounds of communication with the reception, through text chat, etc. On second day, the reception told us now it's been arranged while the text chat said it didn't and we have to pay in advance (where we were told we can pay at check out.) The the third morning, to make sure, we double checked again, and the text chat said it's not arranged again! We have to talk to reception and try to arrange it again. At the last day, check out, we found out actually one of the room that we think was not arranged was actually arranged on first day when check in and even charged our credit card already, but they ask us to pay again at restaurant and also kept telling us it's not arranged, and plus they have arranged the wrong number of adult ending us paying $135 more which they didn't refund. We just think all the service staffs are very confused about what they are doing and have no communication between each or in system. Very very bad impression .

10.0 / 10.0

Sep 2024

Excellent service, Comfortable stay and fantastic location

Loved our stay at the Hilton! Breakfast was good! The location was amazing and staff were fantastic.. it was my husband’s birthday and they gave us a bottle of wine complimentary! I’ll definitely come back here!

Nothing

6.0 / 10.0

Sep 2024

Average

Room was nice. And good cocktails downstairs

Indoor pool and spa and sauna needed to be policed no one was following the rules kids running in and out of sauna jumping in the indoor pool. Parents not caring. Outdoor pool was mean to heated was cold. Room- bathroom was setup for persons with a disability water would go everywhere while having a shower we where there for our wedding anniversary that all took away the shine on our anniversary.

1.0 / 10.0

Aug 2024

Pathetic customer service

Location

The quality of customer service was subpar. The staff could have been more hospitable. There was a lack of communication regarding the road closures due to an event, which caused inconvenience during check-in. The kids' bed was overcharged, which was not requested. Despite requests, no unique amenities were provided for my daughter's birthday. The concierge service was unavailable when needed. Checking out was challenging due to the lack of assistance given to my injured husband and baby. This experience was not worth the time and resources and would not be recommended.

10.0 / 10.0

Aug 2024

The most amazing place we’ve have ever stayed at. We loved it!!!

Very clean and tidy room. Incredible room with the most comfortable bed and the size of the bed was so spacious. Love how big the bathroom was and the showers were amazing. We loved how close it was to everything. We loved every bit of our stay. Definitely recommend this place. Will definitely come back!

9.0 / 10.0

Aug 2024

Fabulous. If ever I need to, I will come back

The staff were fabulous. So helpful, welcoming and friendly. Treated by all with so much respect.

The only thing I didn't like was that there were groups of young men hanging around the entrance door and let themselves in without a card

1.0 / 10.0

Aug 2024

It was good sleeping in Sandgate cause u didn’t let me in

Didn’t like anything want my money back now didn’t even let me check in

I didn’t like that I couldn’t even get a refund when I showed up their n they told me it was fully booked

10.0 / 10.0

Jul 2024

We would love to come back again

Breakfast is good and good staff. Room is clean

Sometimes the elevator

2.0 / 10.0

Jul 2024

Could have been great but was not because of the over charging.

Breakfast was ok.

We got charged a $35 merchant fee without being warned. I could have got cash easily had I been told. Then I was told today that we left a coffee stain and were being charged $57 for extra cleaning. I had 1 coffee in 5 days and that was Monday. We should have been told about the stain if indeed there was one on Tuesday. However there was NO coffee spilt at all. Another way of ripping us out of money.

10.0 / 10.0

Jul 2024

Great hotel in the heart of surfers

Clean, large room, great breakfast buffet. Great location.

Cold swimming pool but that’s being picky! The outdoor area was really nice!

10.0 / 10.0

Jul 2024

Perfect, cannot fault! Amazing views and clean rooms. Will be back!

Excellent!!!

2.0 / 10.0

Jul 2024

Great spot location definitely needs a pest inspection

In the stay if my two nights I spotted four different cockroaches which at one point one end up in a pack of my chips

As above

7.0 / 10.0

Jul 2024

Very pleasant staff! Enjoyed the pool and fresh towels! Buffet was brilliant all around it was a great stay!

The space & the view was 10/10

That there was no regular cleaning and not enough products ie: toothbrush tooth paste etc

6.0 / 10.0

Jun 2024

Close to everything we needed, heated pool excellent and clean

Close to beach and all that the GoldCoast has to offer-perfect location

The city view apartment was very small, view was poor, no sun, and facing condom kingdom we have stayed before and had an amazing apartment with amazing views. Wasn’t a great view for a family

9.0 / 10.0

Jun 2024

Amazing

The lady on reception on the night was absolutely amazing, nothing was an issue and so friendly. Please pass on my gratitude and thx.

Everyone and everything was perfect

9.0 / 10.0

Jun 2024

Excellent

Location

Nothing else

8.0 / 10.0

Jun 2024

Great location, very friendly staff and clean!

Great location for central surfers and just back from the beach. Lots of bars and restaurants around as well as a short trip to the grocery store. Staff were fabulous (if more people were as friendly and helpful as Mitch the world would be a better place!)

The gym is literally a dungeon with no windows but has enough equipment to get a small workout in

10.0 / 10.0

Jun 2024

Enjoyed our stay

Best buffet breakfast, definitely worth it!

An indoor spa or jacuzzi would be great for winter but will have to come back in summer to enjoy it

3.0 / 10.0

Jun 2024

Quite shocking!

The location was great, you are in the middle of all activities! The view from the top of the floor is magnificent! Pool is very nice and well maintained! Apart from these three there is nothing else to add.

The rest! Starting from outside of the building, inside and finishing by their management! Never experienced in any other country such an appalling hospitality! This Hotel is so worn out that needs to be renovated asap! Signage "Hilton" doesn't illuminate letter "N" at the entrance, what a shame! Rooms have cracks and scuffs on the walls, carpets are torn in different places with some yellow stains on it. The furniture is shabby. Breakfast is pretty average for 5*star hotel. Management is not reliable they may easily cancel their own confirmation, they just simply don't care about guests, it's obvious! It's not 5*star service especially from a leading global company like Hilton! I would give it 3* not even 4*! For the price you pay there are much nicer and newer hotels around. So please dear guests make the right choice! This one is not worth the money!

9.0 / 10.0

Jun 2024

Good

Clean, tidy and good quality

4.0 / 10.0

Jun 2024

Good location, bad parking rooms very outdated

Location and buffet

Outdated, bad parking

5.0 / 10.0

May 2024

Not the greatest for the price.

The pools although one was closed off for the kids and babies.

I left money on the kitchen table and the cleaner did not hand it in obviously stole it $500 cash The elevators are terrible sometimes don't work or takes you to every level before your level. Balcony was tiny expected bigger for $900 anight!!

9.0 / 10.0

May 2024

Nice hotel in unappealing Surfers Paradise.

Good room size, nice balcony with beach glimpses/view.

There was nothing wrong with the hotel but apart from the lovely beach I don’t like Surfers Paradise , it’s sleazy and cheap looking. I won’t be visiting it again.

9.0 / 10.0

May 2024

An excellent choice right in Orchid Avenue and close to everything. Room service brekky and coffee was great with a frie

Great location, clean and comfortable. The shower had excellent water pressure which hardly ever happens in a hotel and the products were Crabtree & Evelyn! Fabulous!

10.0 / 10.0

May 2024

Came for 2 nights, stayed 5 at The Hilton.

Excellent staff.

No shower mirror.

10.0 / 10.0

May 2024

perfect

getting away

nothing

8.0 / 10.0

May 2024

Everything was perfect, looking forward to stay again soon.

Great location, just few walks to all restaurants and beach and almost everything. Great view as well.

5.0 / 10.0

May 2024

Below expectation

Buffet breakfast was fantastic

Checkout was terrible, tv in room had to be fixed on 3 seperate days and still didn't work, room wasn't even cleaned on one day and apart from giving linen to make our own bed and fresh towels staff didn't help on that occasion, very loud noise causing disturbed sleep from road below.

10.0 / 10.0

May 2024

Staff were very friendly helpful and professional with customer service front desk staff upon check in

Exceptionally clean. Fine details thought of. The comfiest mattress in the world. Thank you all at the Hilton for having my Back! Will definitely be staying with you again in the future.

9.0 / 10.0

May 2024

Perfect break

Location and food

Some benches/sofa near lifts would be great.. especially the lifts in car park..due to the long wait at times (mostly during checkout times)

5.0 / 10.0

May 2024

Fine

The location was great for what we were wanting.

Unfortunately I believe the bed has bedbugs or dust mites as something was biting us all night while in bed

10.0 / 10.0

Apr 2024

Will definitely be back.

Buffet breakfast is insane and location was great. Staff were always very helpful especially at reception and the spa treatment I had was amazing.

1.0 / 10.0

Apr 2024

I don’t want to stay again.

I only liked the cleaning.

1. Advertising vs. Reality: The room didn't match the promotional photos, leading to disappointment. 2. Parking Fees: Charging guests for parking was surprising and not previously disclosed. 3. Room Setup for Three Guests: The room was prepared for two despite booking for three, requiring additional arrangements for bedding and amenities. 4. Unexplained Charge: I noticed an unexplained $10 charge on my account, which needs clarification.

8.0 / 10.0

Apr 2024

Nice. Would return for short stays.

Clean, nice views

Phone didn’t work, tv wasn’t working properly, one kitchen cabinet door would stay closed and was annoying had to keep closing it only to reopen. App for room service didn’t confirm order so dessert never arrived. Waited an hour only to ring and say it didn’t go through.

10.0 / 10.0

Apr 2024

A beautiful relaxing short stay holiday, loved it

it was the perfect location, right in the heart of the gold coast , the hotel pool area was beautiful, and relaxing , we loved our stay

that there wasn't a smoking area in the motel, we had to keep going outside the hotel , when your 10 floors up ,its a bit of a mission

FAQs

How much does this resort cost compared to others in Surfers Paradise Boulevard?

The average price for a rental in Surfers Paradise Boulevard is $230 per night. This rental is $1 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Hilton Surfers Paradise Hotel & Residences. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Hilton Surfers Paradise Hotel & Residences. Enjoy the water!

Is Hilton Surfers Paradise Hotel & Residences pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Surfers Paradise Hotel & Residences?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Hilton Surfers Paradise Hotel & Residences

Resort in Surfers Paradise Boulevard

Reasons to book

About this resort

Amenities

Map of Surfers Paradise Boulevard

Nearby attractions

Available Rooms

Hilton Surfers Paradise Hotel & Residences

Resort in Surfers Paradise Boulevard

Reasons to book

About this resort

Amenities

Map of Surfers Paradise Boulevard

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Surfers Paradise Boulevard?

Is parking included with this resort?

Is there a pool at this resort?

Is Hilton Surfers Paradise Hotel & Residences pet friendly?

What amenities are available at Hilton Surfers Paradise Hotel & Residences?

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