Swans Cay Hotel
4.0
Good(303 Reviews)Hotel in Bocas del Toro Province
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel Swan's Cay is set on Bocas del Toro Beach. It features an outdoor swimming pool, restaurant and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Bocas del Toro Province
Available Rooms
1 King • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(303 Reviews)100% verified reviews
4.0
Tiene detalles elegantes
El aire acondicionado no funcionaba bien y el colchón de la cama matrimonial eran 2 individuales por lo que súper incómodo dormir así. Además de que en la reserva no indica que cuál de los dos hoteles van a brindar. Nunca vi seguridad.
4.0
La ubicación y el restaurante
El ruido que había en el edificio B, creo que estábamos al lado de una cancha donde pegaban balones en las paredes. El teléfono de la habitación no servía. Estaba muy sucio los pasillos y salas de estar, supongo porque están remodelando calles, pero podría haber estado más limpio, no vi nunca a nadie limpiar.
4.0
la habitacion
la piscina
4.0
Ubicación e instalaciones
Falta de empatía del personal, ya que perdimos 4 horas del check in y ni siquiera se valoró late check out!
4.0
Buenas habitaciones y piscina
Cierre de piscina debe ser más tarde ya que los Tours llegan tarde y no da tiempo de disfrutar la piscina por otra parte al hacerlo por este medio no incluía desayuno me parece que debe incluirse para evitar malos entendidos y por comodidad
4.0
Overall our stay was just okay.
A lot of areas and things in our room and around the property were in disrepair. Also front and rear entrances were left wide open all night. No security AT ALL!
I doubt we will stay there again.
4.0
It was a perfect location to the town, restaurants, bus station, water taxi’s.
NOISY. there is no staff monitoring the property after 8pm and guests are noisy in the corridors/communal areas very late at night. walls and windows are extremely thin and the noise from within and outside the hotel are heard. did not sleep properly for the 4 nights we stayed here. It was not cleaned properly, the bathroom was not thoroughly cleaned once throughout our stay. it seems they just make the bed and change your towels. Receptions advise on best beaches were very disappointing. the room smelt of damp.
4.0
Pool was great
location near Filthy Friday….noisy
4.0
Hotter shower
4.0
Location is perfect in town, if you go out the rear there is a great bakery for breakfast.
Pool is a bit dated and missing a lot of tiles. No hot water in the shower.
4.0
Not included, despite not included for Europeans
At the high price breakfast should be included
No lamps at bed
Linen not changed every second day (we were there for 13 days)
No ironing in room
Bathroom the shower was not working, had to be fixed.
No coffee/tee options in room
Leaving balcony door open after cleaning
Not able to order a taxi, despite promising
Safety box not working and too small for laptop
4.0
room was really nice and clean and comfortable beds, also great location
we were in the b-building without an outside so could only stay at our room or go out. high price for bocas
4.0
It was disaster for the money. Room smells badly, there was only 4 el. sockets in whole room (with 4 beds), 1 is for minibar, 2nd for hotel phone and 3rd for the hair dryer. So you have literraly 1 socket in the bathroom to charge phones for 4 persons. Also the room was in really bad shape, mattresses are old and squeaky. Worst part is that the rooms in building B have one window to the hall, so you cant have any fresh air, there is no privacy and we had our rooms just next to the laundry, which is quite noisy. They made photo presentation of rooms really clever so you dont see all above. The windows are pictured covered with curtains so you dont see that there is no window to outside. And the best part is that managment refused to cancel our reservation via Booking so we cant get refund and pick another hotel and they claim that we recieved rooms as described on the Booking (there was no mention about no windows outside). Feels like inmate cell but not a hotel for 166 USD per night (and we have been told that normaly they sell the room for $320 so we should be glad about our deal)!
I might accept room like this for 50 USD per night maximum. But you dont want to spend 3 nights in this conditions like us…. The breakfast was also as cheap as possible tasteless ***t. Worst hotel in our 1month Panama trip. So congrats to managment of hotel, you didnt loose money for booking fees, but you recieved 4 bad reviews from us instead.
Edit: we found 2 more sockets hidden on the wall behind the pillows, soo good luck with charging & sleeping. And ofcourse there is one switch of superbright light next to the door, no small reading lights. Nothing.
4.0
the location
the frigider was not working and it was an very old machine; the shower doesn’t work, we didn’t have warm water and we couldn’t close it
4.0
great location, big pool, we liked the room, it was clean and the wifi worked good
the room also had a fridge and was soundproof
it is a good place but also quite expensive
4.0
The location is perfect, the bed was comfortable, hot water, air conditioning worked perfectly. Staff is extremely nice and helpful
I liked everything but for the picky, there are parts of the hotel that might be missing some maintenance but to me it didn’t matter
4.0
Rooms, location, breakfast, pool.
Lack of security in second building. No elevator in 2nd building and its far away from pool and dinning room. Lobby assistance and atendance not in a good manner. They did not attend our request for not cleanning service.
4.0
Good location
Very unfriendly staff and cleaning non existent. We had a small stain from a drop of sauce and asked for sheets etc to be changed and was told they would charge us. In the end they gave us clean sheets to change ourselves. the shower was just full of sand and hair so was obviously never cleaned. Rooms tiny but have all facilities. For these standards we could have stayed in a hostel and paid less
4.0
Great location. Clean and spacious room.
Milky water in the pool.
4.0
Good location, the only thing I liked actually.
The room is in an anex out of the main hotel building, but no one told me that before, to get to the pool I would have to cross a street. The room says it has a hair dryer and an iron but you should get out of the room, cross the street to the lobby and request it. The room is really small, it's in the same building that the laundry, the window is directly to the hall and the only window to the street is in the bathroom. Overall it's pricey comparing to what it offers as an experience.
4.0
well located
clean
giant king bed!
friendly staff, easy checkin
pool
shower in our room needed an overhaul and wasn’t very powerful
walls are paper thin. if your room is next to the pool you’ll hear everyone out there until late. suggest you ask for a room inside the main building if you want to sleep!
4.0
design
location from main water taxi area
4.0
Great aircon, big room
Pretty loud!
4.0
Location, cleanliness, good value
no soap holder in shower, no night stand lamp,
4.0
The people were very nice and very accepting and very helpful. The only thing is the air conditioner was average best I think this room needs to be working and that was 124
FAQs
How much does this hotel cost compared to others in Bocas del Toro Province?
The average price for a rental in Bocas del Toro Province is $111 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Swans Cay Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Swans Cay Hotel. Enjoy the water!
Is Swans Cay Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swans Cay Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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