Pestana Cidadela Cascais - Pousada & Art District

4.3 / 5.0

Excellent(2,907 Ratings)

Hotel in Cascais

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

With studios and galleries surrounding it, the 5-star hotel overlooks sea and the Cascais Marina, and is part of the renovated 16th century citadel complex.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Cascais

Nearby attractions

Oceanário de Lisboa

29.3 mi

Estádio do Sport Lisboa e Benfica

Available Rooms

1 Queen or 2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Pestana Cidadela Cascais - Pousada & Art District

$$$$

4.3 / 5.0

Excellent(2,907 Ratings)

Hotel in Cascais

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

With studios and galleries surrounding it, the 5-star hotel overlooks sea and the Cascais Marina, and is part of the renovated 16th century citadel complex.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Cascais

Nearby attractions

Oceanário de Lisboa

29.3 mi

Estádio do Sport Lisboa e Benfica

Available Rooms

1 Queen or 2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(2,907 Ratings)

100% verified reviews

2.5 / 5.0

Oct 2024

Not cozy and overpriced - paid €220 for single stay. Perhaps there are better rooms, but from €350

breakfast was good, with nice view

very long corridors, my room had very high ceilings, 2 windows but still no chance to look anywhere. Not cozy and overpriced

5.0 / 5.0

Oct 2024

Fantastic and stunning property . Staff were excellent

Very nice breakfast and buffet selection . Very good staff and service.

0.5 / 5.0

Aug 2024

Desagradable

La ubicación

Mala atención en el servicio. La habitación olía a desagüe. Poca limpieza. No volvería

5.0 / 5.0

Jul 2024

A beautiful hotel, great location and friendly staff.

Beautiful hotel and in a great location with views across the marina. Room was very comfortable, clean and airy with aircon as an option. Lovely breakfast. Very friendly and helpful staff. Thank you.

It would be great to have a bigger outside pool however the indoor pool is quiet and bigger and the beaches are very close by.

4.0 / 5.0

May 2024

Beautiful hotel in fabulous location with fantastic breakfast

Fantastic location, only 5 mins walk to the marina and old town centre of Cascais. Beautifully converted castle hotel, the views at breakfast on the terrace are fabulous.

Small outdoor pool. The pool bar was closed, so I ordered drinks to the pool over the phone and the hotel charged room service. Room was not cleaned each day of our stay, despite repeatedly asking for house keeping to service the room.

5.0 / 5.0

May 2024

Férias em família

Gostei de tudo, com destaque para a cordialidade e profissionalismo da Catarina Machado ( Guest Service) e a prestatividade do Antônio. Quarto muito confortável e excelentes café da manhã e localização.

Gostei de tudo e ficaria na pousada outra vez.

4.5 / 5.0

May 2024

Best lokasjon for weekend/ferie Cascais

Fantastisk beliggenhet. God service

Lite gym

4.5 / 5.0

May 2024

Würde gerne wiederkommen

Die Lage, der Service und die Freundlichkeit der Mitarbeiter

3.5 / 5.0

May 2024

Nice business hotel if you get a nicer room

Location,design, staff

Room was medium. Small bathroom. No views, entrance from courtyard

5.0 / 5.0

May 2024

😊

Great staff. Very different built int old fort . Nice rooms good breakfast.

4.0 / 5.0

Apr 2024

Uma experiência que poderia ser melhor

Boa Localização, boa roupa de cama. Arrumos do quarto. Tamanho do quarto. Bom café da manhã.

Toalhas de banho velhas e puidas. Travesseiros com mau cheiro. A cortina do quarto não veda a claridade totalmente. Casa de banho não possui ducha higiênica ou bidê. A falta de um bar próximo a piscina descoberta.

4.5 / 5.0

Feb 2024

Zeer comfortabel, goede lokatie , historische omgeving

Sportfaciliteiten zeer beperkt; kleine ruimte weinig apparatuur

3.5 / 5.0

Jan 2024

O ponto forte é a localização

Da localização e do variedade e da vista do café da manhã

O local do chuveiro é super perigoso, principalmente pra idosos e crianças. O checkin e o checkout bem demorados. Cobraram tarifas maiores do que o valor da minha reserva no booking, mas eu tinha o valor e corrigiram. Cobram 8 euros pelo serviço de quarto e o estacionamento 20 euros a diária. Não tem o cuidado com o hóspede de um hotel 5 estrelas.

2.0 / 5.0

Jan 2024

Não há palavras se tiver que escolher uma será Dececionante!

A Localização é boa o Local é bonito, funcionários simpaticos no pequeno almoço, na recepção mal preparados para poderem lidar com este tipo de situações infelizmente, mas cumpriram o melhor que sabiam, na sua função foram simpáticos também. O restaurante em frente reservado por eles foi bom em geral.

Infelizmente O quarto alocado para duas noites reservado com antecedência não estava em condições, o cheiro a Mofo era horrivel, mas sendo já tarde mesmo assim passamos a primeira noite mas impossível passar outra, pela manhã pedimos para mudar de quarto e o que nos apresentaram foi um quarto no final do hotel, com uma janela minuscula e muito abaixo do que contratamos em termos de condições ou seja quer em dimensões quer em carateristicas, quando regressamos à recepção pedi que fizessem o check out para pagar e mudar de hotel, ao que ainda me ofereceram um terceiro quarto idêntico! Hotel cheio para a passagem de ano seria impossível ter algo em condições mas não justifica não terem acautelado as condições do quarto inicialmente contratado! Paguei a noite anterior e o parque e fiz o check out sem que houvesse alguem responsavel Gerente ou Director que tivesse vindo falar connosco e pelo menos deixar um pedido de desculpa, 235.00€ noite para dormir na casa da Trisavó com cheiro a Mofo só pode ser Gozo! Mudamos para o Intercontinental estoril onde o Serviço foi do melhor que já vimos! Há males que vem por bem!

5.0 / 5.0

Jul 2023

Great location to see the Jazz concerts!

Beautiful! Set within an ancient facade. Private but central. Love the art that was all over the hotel.

3.5 / 5.0

Jul 2023

Beautiful but underwhelming

Phenomenal location. Gorgeous lobby.

Staff is slow. Check in was not ready on time. Waited almost an hour. Drinks from the bar took over an hour. Generally slow service.

4.5 / 5.0

Jul 2023

Superb

The hotel staff went above and beyond to make our honeymoon special with treats in the room on a couple of occasions. Fantastic location and a truly unique experience staying in an old fortress with great facilities and breakfast - highly recommend!

4.0 / 5.0

Jun 2023

Very good

Air con in room 212 didn’t work and next time ask to empty mini bar before arrival as kept getting charged for stuff never had and our friends in 263 had same issue .. not good that

2.0 / 5.0

Jun 2023

Staff very polite but the facility in general was underwhelming for the price that was paid.

The cleanliness of the property was very impressive and the bed was incredibly comfortable. The breakfast was also a highlight.

For the price that was paid the facilities were very underwhelming including the ‘modern gym’ which was so small that it could only hold 2 people maximum. As well as the very small outdoor pool.

3.0 / 5.0

May 2023

For this money not worth

Clean, welcome drink in a room after checking

Room was near with a restaurant, every morning woke up from plate sounds and people talks. Tried to book spa, did not happen. Staff in reception was sending us to make booking to the spa (and noone was there to do it), and then they couldn’t reach them either over the phone. Payment for stay was taken twice. It was reserved first time during checking, and then taken from an account after check up. First sum which was reserved on account still waiting to be returned, not returned yet

4.0 / 5.0

May 2023

Overall our stay was excellent and we would definitely stay again.

The hotel is located on the waterfront, ideally situated for a short walk to the marina, restaurants, shops or beach. Our room was comfortable and provided the comforts needed for our short break, if we stayed longer I would like a balcony. The breakfast was great, providing a wide variety of options and certainly satisfying us ready for the day ahead.

We found it frustrating that the hotel bar was closed one evening with no notice or signage indicating such. We eventually approached Reception who suggested we use the restaurant facility across the courtyard. The evening did not really improve once in the restaurant, with the service slow and the standard not matching the rest of the hotel.

2.5 / 5.0

May 2023

Passable

The bed was comfortable. The nespresso machine in the room was appreciated.

The hotel is quite outdated. My husband ate salmon filet from the breakfast buffet and got food Poisoned the next day. The bathroom tiles are like faded and there was ants all over the room at all times.

3.0 / 5.0

May 2023

Not what we expected

Beautiful location

Check in person very formal and not flexible Breakfast did run out of food

4.0 / 5.0

Mar 2023

Very good

The hotel and amenities are nice. Good breakfast and great service by the staff. Location is also perfect for exploring Cascais or going to the beach.

While the hotel is very upgraded and nice, the rooms are not ( at least mine wasn't). Pieces of the furniture were coming apart and there was rust on the bathroom fixtures.

4.5 / 5.0

Mar 2023

Superb

This place is amazing because of the history, breakfast is pretty good.

I’ve expected more from spa. Hamam wasn’t working, there was really not much place, all was occupied. also it was cold in the room and it was impossible to make it warmer.

5.0 / 5.0

Mar 2023

A special place

Everything. The hotel was beautiful, polite staff, modern design, clean spa, in a great location. Would love to return!

4.0 / 5.0

Mar 2023

Very good

fresh fruit was nice

4.5 / 5.0

Mar 2023

Fantastic

Breakfast was a brilliant variety. Staff were so professional, welcoming and helpful. Kept very clean. Food was delicious. Wine was delicious. Very interesting building and very good massage in spa.

Indoor pool was cold in February. Outdoor pool is not available at this time of year. The bathroom drains got very smelly after a couple of days but the team were very quick and responsive in sorting this.

4.5 / 5.0

Mar 2023

Superb

Staff great. Clean. Breakfast wonderful

Gym inadequate

5.0 / 5.0

Mar 2023

Exceptional

The location was perfect! Close to all the restaurants, shops and the hub of Cascais. However, behind the fort walls, it was super peaceful and quiet. We got a great sleep. Bonus: the beds were super comfortable. The staff was amazing! Super friendly and accomodating.

Nothing. It was all perfect.

5.0 / 5.0

Mar 2023

Exceptional

Beautiful hotel with Art . Comfortable and good service.sleeping well.becaude it is really quite place.and in the city centre With beautiful views. I was very enjoying the pool and the sea view breakfast.. Car parking also near by but need pay. I with my husband had wonderful we relaxing weekend there. Thanks in

The staff don't help to car parking

FAQs

How much does this hotel cost compared to others in Cascais?

The average price for a rental in Cascais is $129 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pestana Cidadela Cascais - Pousada & Art District. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Pestana Cidadela Cascais - Pousada & Art District. Enjoy the water!

Is Pestana Cidadela Cascais - Pousada & Art District pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Pestana Cidadela Cascais - Pousada & Art District?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Pestana Cidadela Cascais - Pousada & Art District

Hotel in Cascais

Reasons to book

About this hotel

Amenities

Map of Cascais

Nearby attractions

Available Rooms

Pestana Cidadela Cascais - Pousada & Art District

Hotel in Cascais

Reasons to book

About this hotel

Amenities

Map of Cascais

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cascais?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pestana Cidadela Cascais - Pousada & Art District pet friendly?

What amenities are available at Pestana Cidadela Cascais - Pousada & Art District?

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