Century City Hotel Urban Square
Hotel in Cape Town
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Located in Century City, adjacent to the Canal Walk Shopping Centre. Free WiFi is offered throughout the property. Canal Walk Shopping Centre offers an array of shops and restaurants.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Cape Town
Available Rooms
Superior Room
1 King or 2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Room
1 King or 2 Single • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite
1 King • 1 Sofa • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
8.0
Great location, and close proximity to amenities, a walk away to Canal Walk shopping center.
Offer free parking to guests.
7.0
It's a great area. Nice and safe and convenient.
I think the prices are very high.
9.0
location and staff is great, great restaurants around.
None
7.0
The room was really nice and the facilities were good.
We arrived before the checkin time so we were asked to wait until then, which was completely understandable. We ended up having lunch at the hotel restaurant, which was nice. We tried to check in after 3pm but were told the hotel was completely occupied and the guests who were staying at our room hadnt checked out and we were just supposed to wait until they check out and the cleaning staff finished cleaning the room. After a bit of back and forth, they upgraded us to a bigger room that was available (although it was over an hour after the check in time, bearing in mind that we had been traveling for almost a day). The room was nice but we struggled to sleep at night because of the noise outside (I think there was a bar/club below that was playing very loud music at night) - perhaps some of the other rooms were in a better spot.
7.0
The potter, resturant & cleaning staff are /were the best. In addition to the dinner I ordered once, they were great when I attended a cocktail evening and the summit later in that week.
I also liked the clean, clean linen and a very big bed. The virtual gym I thoroughly enjoyed as well as the techno survey feel of the room.
The welcome snacks in my room which included a bottle of nice South African wine, peanuts & biltong cheered me up after the not so good check in experience.
I struggled to understand where I should park. I think the hotel should provide information & /guidance on parking. What was worse was that the lady who checked me in didn't bother to tell that the hotel had under cover parking. I parked in the opposite building. I had to even ask her for a porter. The worse part was the ffg morning, I struggled to get out because I didn't pay for parking and the override wasn't done properly. I wasted time I didn't have and found the session in progress and key address already started. What I also found strange was to be told (@check in) that the hotel doesn't provide take away breakfast. I needed this flexibility because I am on interment fast. Now I was forced to have breakfast.
Except for the gentleman who checked me out, the front desk ladies were just not friendly. As Black South African you already feel in foreign land when in CT for that to be confirmed it's rather a sore point.
9.0
Everything was very good and clean. The breakfast was amazing and they have a pretty good bar downstairs for the evening.
Everything was pretty great except for the fact that there was some sort of concert right outside my window which ended at midnight so for a few hours things were very loud. I would have appreciated if the staff had informed me right after I made my booking that there would be a loud concert right next to the hotel. I’m pretty sure they knew about the event by the time I booked.
7.0
Room window had a malfunction Roo. 509
Asking to change the room was not done as there was too much noise on the 31Durban.
Iron request was a mission
10.0
Very friendly staff, clean and neat facilities. Our room was very comfortable with a stunning view. Walking distance from Canal Walk shopping centre.
4.0
the location is great with many restaurants options nearby.
The breakfast was not good, if you arrived late the bread and croissants were stale and the food was generally not good or tasty. The staff were not all informed, different staff gave different information and feedback on things. We ordered room service but couldn’t add the bill to the room, we had to pay. We couldn’t get cold water from anyone in the hotel, all bottled water was room temperature. The cocktails we ordered from the bar were terrible.
10.0
location perfect
6.0
Breakfast was fair. We like the bedroom layout and the location of the hotel.
The hotel can be very noisy in the restaurant area at night and also if your room faces Urban Square. Some nights the noise went on until well after midnight. The biggest problem on this stay was that we had to complain twice about being bitten in the bed at night. The bites seemed to be from fleas (which we did not see) as we had many marks on our bodies and legs and there were very many blood spots on the bedding. After the second complaint we were moved to another room. There was no gesture to compensate us for this unhappy experience, which is not what we expected from a 4 star hotel.
7.0
The location
The room was small
9.0
central, luxurious, private, quiet
FAQs
How much does this hotel cost compared to others in Cape Town?
The average price for a rental in Cape Town is $117 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Century City Hotel Urban Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Century City Hotel Urban Square pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Century City Hotel Urban Square?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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