Andaz Delhi, by Hyatt
Hotel in New Delhi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
This vibrant luxury 5-star hotel is located a 5-minute drive from the Indira Gandhi International Airport.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of New Delhi
Available Rooms
King Room
1 King • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Runway View
1 King • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Twin Room with Runway View
2 Single • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 527 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
breakfast, room, dinner, swimming pool, ambience, spacious car parking area.
Being a 5 Star rated hotel, mosquitoes should be controlled.
9.0
Room was quite good.
Nothing. All was good.
7.0
Location close to the airport, comfortable rooms.
The check in process was the most frustrating I have ever experienced in any hotel in the world. There is no conventional designated check in area or desk. Instead you have three pods located in a circle. There is no clear or delineated check in process. There were literally 50 people huddled in reception and it was utter chaos and shambolic. I walked in and was asked whether I was part of the BMW group, not sure why? Then I was told to have a seat so as not to stand and they would be with me shortly. Well, after watching the chaos unfold, then seeing probably another 8-10 people check in when the queues subsided, and knowing their customer service staff that originally greeted me had not only failed but disappeared, I walked up to a desk 25 minutes later to be told that I would have to wait another 15 minutes before a room would be ready. Whilst at the desk giving personal details, the employee was interrupted several times by other guests approaching from the side. This modular check in may work in countries like Japan, but is hopeless in cities where people are not accustomed to forming lines, queuing and waiting patiently.
I would have been happy to have stored my bags and headed off to my meetings without having to waste 45 minutes at reception when I was only staying at the hotel for 7 hours before catching an international connecting flight. I know I was 1 hour early for a 2:00 PM check in!
The Duty Manager in the evening was sympathetic to my morning experience, acknowledged the limitations of the check in desks, then proceeded to refund the shuttle taxi costs to the airport. As I explained to him, its about the inconvenience not the money!
6.0
Enjoyed breakfast, especially Japanese version, excellent service from the serving team
Attention to detail and maintenance crucial for guest experience maybe my feedback on hotel's aging appearance can help prompt updates!
Lack of follow-through from reception. Attempts to remind them about promised email address unsuccessful
Consider escalating the issue to a manager or higher authority, Professionalism essential in all interactions
Hoping for a swift resolution and improvement in the situation
8.0
Check in efficace.
Colazione con prodotti di alta qualità, curata e varia.
Spazi comuni impersonali, freddi (anche a livello di temperatura) e rumorosi.
Ristorante per cena sconsigliato.
Bagno a vista in camera di gusto discutibile.
Mancano spazi esterno (bar, eccetera)
1.0
Nothing really
The walls are paper thin, you can hear everything what people next door are talking and which tv channel they are watching! No rest, no sleep! Hotel is old and dirty!
The manager Vikas was useless and not polite.
9.0
Beautiful clean rooms - friendly polite staff . Everything seemed clean and new
N/A
10.0
Breakfast is amazing. Very close to many restaurants and bars around. It was a special BBQ night which was incredible and the please is really clean!!!
8.0
Spacious room with green garden view, breakfast nice , staff friendly and helpful , swimming pool also neat and clean, breakfast was good, lovely contemporary interior design in lobby, complimentary tea coffee corner was user friendly.
No tub in bathroom
9.0
This is our second Andaz stay (other was Bali). The style and the breakfast were the standouts - 10/10 for both. We stayed one night, and were able to knock out Delhi and Agra day trips.
Lots of security getting into the hotel. Not a good first impression of Delhi…but better than the alternative I guess.
10.0
Everything a wonderful hotel experience
8.0
The Hotel gave us complimentary breakfast.
7.0
Size and layout of the rooms were great. Closeness to airport fantastic. Stayed in large suite and layout was great.
Overall detailing on property and build quality was very poor.
4.0
we were able to access the room on our arrival which was early morning
The hotel was freezing - the lobby and restaurant were like a fridge - the room was a little better but even with the thermostat on its highest it was still chilly. We were going to have dinner in the restaurant but when we sat down it was just too cold and not enjoyable at all A staff member said they had turned off the aircon because it was so cold, there was even an electric heater - but this was not sufficient to change the temperature. - so we left an ate at the Marriott hotel next door which was delightful
1.0
Location
Corniness and hygiene is big issue . Housekeeping is bad . When I entered a fresh room it was dusty and had woman hair of old occupant . After informing the staff to clean they took 2 days to get it sorted . Heating system is not easily accessible and the system provided is not adequate for the room practically no effect on the room temperature in harsh winters
10.0
Love the concept and architecture
10.0
The checkin was great, the staff were excellent.
The food was just amazing.
The room was super comfortable and perfect.
Definitely will come back to stay.
I wish the water pressure of the shower was better and hotter.
4.0
The facilities and the friendliness of the staff were the most prominent things which went well. apart from one instance where at the time of my breakfast i could see one of the mangers/supervisor along with couple of staff staring at me and talking about me, wish i would have asked them the topic of discussion.
discomfort caused by the loud music going on under my room for some party or something. For sure not what i wanted or needed after a long flight and the flight next morning too. Wish someone at the front desk had mentioned about this before allocating the room.
10.0
The staff are friendly and helpful.
Sandeev Yadav that arranged my travel to and from the airport multiple times did an amazing job.
There was not much not too like but I am not so sure about the open air bar area
8.0
Staff were very friendly and provided excellent service
The room was priced unreasonably high taking unfair advantage of the consumer and the predicament considering this property is located in Aerocity
1.0
Room was dirty, pillowcases were dirty (did they even clean the room before arrival?)
9.0
Nice breakfast, good variety.
10.0
Close to the airport. Central to visiting Delhi and gurgaon.
We loved the attentive staff and receptionists. The breakfast was absolutely excellent.
N/A
9.0
Nice little touches here and there. Minibar included in room rates which is not so with hotels.
Check in counter seems make shift. Staff needs to be more professional. They are good. But laid back. No staff at pool.
5.0
Location was good staff was welcoming and ambience was good but limited space for sitting and very very conservative space to sit and do meeting .furniture we’re worst and not comfortable as off a business hotel .I strongly recommend to change them and get comfortable sofas or sittings .
Limited space for sitting , it was so called business hotel but meeting space was limited and not well planned the selection of sitting chairs was worst and not comfortable as meeting business do need to sit for long discuission and meeting space were missing in property .
10.0
location, Ambience, Room size and Food
too crowded lobby
10.0
Excellent breakfast , thanks to chef Amit Deshwal
8.0
Good room size, cleanliness and responsive staff.
The breakfast is average, expected much better. Didn't got it why I was charged extra amount of Rs. 2194 even after paying the entire amount before check in and paying whats ever we ordered for room dine in.
10.0
the hotel was beautiful and the staff so lovely. myself and my friend had had a very stressful time before we arrived and the staff were so helpful cannot fault this hotel
nothing
FAQs
How much does this hotel cost compared to others in New Delhi?
The average price for a rental in New Delhi is $55 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Andaz Delhi, by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Andaz Delhi, by Hyatt. Enjoy the water!
Is Andaz Delhi, by Hyatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Andaz Delhi, by Hyatt?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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