Hotel Casa Zañartu

4.0 / 5.0

Good(749 Ratings)

Hotel in Santiago

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPets allowed, Internet / Wifi, Balcony or Patio and more

About this hotel

Hotel Casa Zañartu is located in the center Santiago, the Government Palace and the Main Square are only 750 metres away from the property, while the Fine Artes Museum is 2.2 km away.

Amenities

Pets allowed

Internet / Wifi

Balcony or Patio

Family friendly

Map of Santiago

Nearby attractions

Bicentenario Park

6.9 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Triple Room

3 Single • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Casa Zañartu

$$$$

4.0 / 5.0

Good(749 Ratings)

Hotel in Santiago

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPets allowed, Internet / Wifi, Balcony or Patio and more

About this hotel

Hotel Casa Zañartu is located in the center Santiago, the Government Palace and the Main Square are only 750 metres away from the property, while the Fine Artes Museum is 2.2 km away.

Amenities

Pets allowed

Internet / Wifi

Balcony or Patio

Family friendly

Map of Santiago

Nearby attractions

Bicentenario Park

6.9 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Triple Room

3 Single • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(749 Ratings)

100% verified reviews

1.5 / 5.0

Apr 2024

Nice people, terrible hotel

Nice staff, good communication.

The room Had several windows to the hallway. It was constantly lit. On the other hand all windows to the patio were obscured. The light was awful.

4.5 / 5.0

Apr 2024

Hotel historique bien placé avec un personnel très serviable y compris de nuit.

Hotel de charme un peu désuet, historique, central que nous avons bien aimé. Personnel très serviable. Notre base pour visiter le Chili nord puis sud en y laissant a chaque fois une partie de nos affaires.

5.0 / 5.0

Apr 2024

Bellísimo!!!

El edificio es arquitectónicamente espectacular, antiguo pero muy bien mantenido. El recepcionista Gino super amable, y dispuesto a ayudar y brindar información. La cama y almohadas super cómodas. El desayuno consta de té o café, yogur con cereales, jugo de naranja (no exprimido) y sandwich caliente mixto. Está a menos de 6 cuadras de la estación de autobuses Los Héroes con buses al Aeropuerto a un costo muy accesible. Estación de Metro Santa Ana a 1 cuadra.

4.5 / 5.0

Dec 2023

We loved the historic elegance of the hotel. We were able to store our luggage and hang in the lovely courtyard until ou

The historic building is beautiful and the courtyard sitting area and restaurant was a great escape from the hustle of the city. The staff were very helpful.

The room was noisy with the windows open—but it is in a busy bustling city.

4.0 / 5.0

Oct 2023

Cómodo, amplio y tradicional

La ubicación es muy cómoda. Las habitaciones son bellísimas. Todo muy limpio.

Se sentía un poco de olor a encierro, supongo porque el edificio es antiguo.

3.0 / 5.0

Oct 2023

Custo Benefício bom, mas não esperem mais que o mínimo

A cama e roupa de cana eram super confortáveis e proporcionaram um excelente descanso. A recepção foi muito solícita desde o agendamento, meses antes, até a hora de ir embora. Mas sem dúvida a localização, pra quem quer conhecer o centro histórico, é a melhor.

Ja esperava que o café não fosse especificamente de uma cafeteria, mas como o hotel se chama Café Hotel Casa Zanartu, esperávamos o mínimo simples. No mínimo uma micro xícara de expresso, ou uma xícara pequena de café coado. Mas realmente nos surpreendeu negativamente, café solúvel não faz jus ao nível de atendimento que a equipe tinha ou então a própria proposta de café hotel boutique deles. Comemos só as torradas com ovo e 200ml de suco, e tomamos café fora. O nosso ralo do banheiro do box elevado também entupiu mas como a estadia foi curta e o hotel estava cheio (2 dias) preferimos não implicar.

4.5 / 5.0

Aug 2023

Great value for money in charming hotel conveniently located to tourist attractions.

Delicious breakfast provided. Lovely ambience of traditional architecture and interior design feature. Very helpful staff, and convenient to the old city.

4.5 / 5.0

Jul 2023

Great for walking Santiago.

The location and the staff.

The fact that instant coffee was served for breakfast

4.5 / 5.0

Jul 2023

A lovely hotel in the centre of Santiago.

A lovely small hotel in the heart of Santiago, we walked everywhere - even to the Costanera Center. Close to the airport bus too. The staff were friendly and always available.

The courtyard music could be heard in our room but we asked if it could be turned down and it was - for the whole time without us having to ask again. Butter and jam isn't automatically provided with toast at breakfast, but again, we asked and it was provided.

4.0 / 5.0

May 2023

Friendly staff, good location, skip the breakfast.

The pluses are very very friendly and helpful staff (including with a problem that I had with an external laundromat); luggage storage while we went off to Easter Island; the historic building with lots of character; and good central location. It is also quite good value for money whereas we found Chile to be unexpectedly expensive. A positive stay overall but with a bit of TLC for the room and furnishings, and an overhaul of the breakfast, and this would be a stellar place!

The first room we stayed in needed some attention and updating: the toilet flush was broken, for example. The second room was bigger, more modern and in a better condition. Then the breakfast. This was very confusing. Although there is a cafe on site (that was able to make us a barista coffee one morning when we were leaving early….) the breakfast that is included with the room is rather embarrassing. Eg a cup of boiling water with a sachet of instant coffee and a tea bag. They would be better to scrap the breakfast all together (and not even change the room price) or charge a bit more and do it properly.

4.0 / 5.0

May 2023

Hotel with character and very friendly staff but skip the breakfast

3.0 / 5.0

May 2023

It's like in the photos

The location and the staff

The place is very old, older than it looks in the photos. And the breakfast was horrible.

4.5 / 5.0

Apr 2023

Excellent value and wonderful hotel team

The team was super friendly and the reception staff were outstanding - especially José, who booked tours and taxis very efficiently. The hotel was on a busy room near the old town centre, but the room was nice and quiet. The hotel is beautifully renovated

4.0 / 5.0

Mar 2023

Pleasant

The décor is beautiful, the location is great…

The breakfast could be a little better…

5.0 / 5.0

Feb 2023

Very nice room, very spacious. Very good location.

I Loved the room, very spacious. The location was very good. I didn’t have time for breakfast, so they gave me a bag with breakfast for the road. Very good.

3.5 / 5.0

Feb 2023

Good option for this part of Santiago

Great access to centro Santiago. kind, helpful staff.

The room I stayed in had a door to access the courtyard cafe. This is a great feature but in my case there were some noisy guests directly outside of my room since the cafe is open to 10:30.

5.0 / 5.0

Feb 2023

Exceptional

The hotel is very beautiful and have lots of history. The room is HUGE and they provide you with a GREAT fan if it’s hot (trust me, I hate sleeping when is hot but the fan is great). They also have a heater for the colder months. Staff is super friendly and the location is right on the center do you can walk around everything! Hotel is about a 15min drive from the airport. Hotel offers a fridge near the reception in case you need to store something there! We had to leave earlier due to my fiancés health and the hotel was extremely helpful and gave us a partial refund back! When we are back in Santiago, we will 100% be back!

3.5 / 5.0

Jan 2023

Good

good location. staff was very helpful.

could have had better maintenance.

2.5 / 5.0

Jan 2023

Passable

Breakfast was good. The room was very spacious. Everyone was nice and helpful.

The shower did not drain properly in Room 14. The soap and shampoo dispensers did not seem to operate properly. The bathroom light was dim. I was annoyed that there was going to be an extra charge for any late checkout, but they were nice enough to store my luggage between checkout and my 7pm departure for the airport.

4.0 / 5.0

Dec 2022

very pleasant and helpful staff and good value.

really nice old building with beautiful timber floors and panelling. A definite air of fading grandeur.

My bedroom was very warm - an electric fan would have been useful. and nylon sheets- really?

4.0 / 5.0

Dec 2022

good location for main city centre sights

convenient for Metro and city centre within walking distance. A building with character.

Small bathroom, limited breakfast choice.

0.5 / 5.0

Nov 2022

Worst hotel in 30 years of traveling

This place is just dreadful, by far my worst experience in 30+ years of traveling. Advertises itself as a 4-star “boutique hotel” but turns out to be a late-1970s pension of the kind you would find near railway stations, which is more or less what the area outside looks like as well. Expect rooms less than half the size of the ones advertised, windowless and with sticky curtains scotch-taped to the glass doors to corridor and inside patio, which also don’t close let alone are soundproof, all rounded off with a generous whiff of cheap air-freshener to cover up the mouldy-sticky smell of it all. Patio functions as a bar-café during daytime and evening, at night other guests hang out there and smoke, so forget sleeping (also, the light in the corridor is never turned off and illuminates your cell). The “bathroom” is a cabin with a plastic miniature shower and sink, with nowhere to leave toiletries and a half-defunct fan making the noise of an espresso machine. To top it all off, during the entire day the same three pieces of muzak are blasted through the corridor speakers. At midnight, with people still chatting right next to my door, I asked front desk staff if they could close the patio or transfer me to another room, and when this was refused told them I would otherwise have to book another hotel and demand for a refund of my reservation. They said there was nothing they could do, so I booked into another hotel, nonetheless they refused to refund me stating this was due to Booking.com policy, and only when Booking denied this, they said their “management” had decided to offer me a rescheduled booking instead! So, apart from running a terrible hotel, these folks are also dishonest and cowardly. Avoid this place like hell, which in fact it more or less is! (Pictures attached)

5.0 / 5.0

Oct 2022

Marvelous stay, rich in Chilean history

Everything about Casa Zañartu was fantastic. It is wonderfully located within a few blocks of the Plaza de Armas and has lots of very good restaurants and cafes nearby. The staff were phenomenal, answering our questions, calling a cab and waiting with us until it arrived. There is an on-premises cafe that serves an excellent continental breakfast (later in the day they have delicious looking pastries) with a very friendly staff. The hotel itself is a marvelously repurposed mansion of a family deeply entwined in Chilean history. Why would you want to stay anywhere else? (We’ll be back at the end of our trip!)

Nothing

4.0 / 5.0

Jul 2022

Nice location, helpful staff

Good location, nice staff,

The breakfast was a bit dissapointing, only getting hot water with instant coffe powder when they have a whole cafeteria with equipment. „Cereal“ was a Energy-bar to dip in a yogurt. Toast and juice was good.

5.0 / 5.0

Jun 2022

Attractive hotel at a reasonable price, good breakfast, located downtown.

Good breakfast, 24 hour reception, very cute hotel, good facilities, located downtown.

FAQs

How much does this hotel cost compared to others in Santiago?

The average price for a rental in Santiago is $85 per night. This rental is $21 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Casa Zañartu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Casa Zañartu pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Casa Zañartu?

We found 5 amenities for this rental. This includes pets allowed, internet / wifi, balcony or patio, tv, and family friendly.

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4.2 / 5.0

Excellent(1,196 Ratings)

RQ Santiago

Hotel Casa Zañartu

Hotel in Santiago

Reasons to book

About this hotel

Amenities

Map of Santiago

Nearby attractions

Available Rooms

Triple Room

Double Room

Family Room

Hotel Casa Zañartu

Hotel in Santiago

Reasons to book

About this hotel

Amenities

Map of Santiago

Nearby attractions

Available Rooms

Triple Room

Double Room

Family Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santiago?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Casa Zañartu pet friendly?

What amenities are available at Hotel Casa Zañartu?

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