Holiday Inn Express & Suites Lubbock Central - Univ Area, an IHG Hotel
Hotel in Lubbock, TX
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Holiday Inn Express & Suites Lubbock Central - Univ Area offers rooms in Lubbock. All rooms boast a flat-screen TV with cable channels and a private bathroom.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lubbock, TX
Available Rooms
Standard King Room
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite with Sofa Bed
1 King • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Mobility Accessible Tub and Roll-In Shower
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 10.0
Their cable tv choices were very limited…even the staff person said they should upgrade the cable for the guests. Management should listen. Also, the hotel was not in the best neighborhood, but we were assured the hotel had their own security. Kinda made me wonder why.
9.0 / 10.0
location
4.0 / 10.0
Check In was great - staff was very nice. The room was as expected in size, decor and comfort.
Thought it was odd that the TV was on when we first entered the room, but dismissed. Later noticed that the bathroom was not quite done - floors were dirty, not mopped, and there was no shower curtain. Called down to front desk for shower curtain, he brought one up promptly and put on but it was very wrinkled. Later noticed little kid hand prints all over bottom half of full length mirror and also on one side of TV. Overall the room looked as if housekeeping was interrupted before finishing and forgot to come back. Next, the pool is the size of a small pond which when filled with 6 kids, there is no room for anyone else. Why bother having one at that point.
10.0 / 10.0
Room wasn’t ready had to change for wedding in conference room
9.0 / 10.0
It’s clean, good breakfast, great location. The staffs were friendly!!
The bathroom sink was clogged!!
10.0 / 10.0
convenient location
na
10.0 / 10.0
big safe shower
10.0 / 10.0
location
perfect
5.0 / 10.0
There was someone jumping around upstairs all day Sunday and Saturday evening.
The door dead bolt didn’t lock.
The hook behind the door was stripped out from the wall.
10.0 / 10.0
clean and comfortable
5.0 / 10.0
Facilities were ok and enjoyed free breakfast. Staff was friendly and helpful so would have wanted to score them much higher, except tried to work with Tricia, the manager to update our check-out date a day earlier due to an illness and got no help or empathy, so had to pay for a day we were unable to use.
Tried to work with manager to update our check-out date a day earlier due to an illness, but was just told it was the "policy" that it couldn't be changed because I used a 3rd party to book. I'm sure there is something the manager could have done if they wanted to do the right thing and help. No empathy shown when we had an unexpected illness. No "sorry about your child's illness" or anything. I could have shown the urgent care receipt if needed to prove we really had a reason to leave early. Just "it's the policy" and no effort to help. We were visiting the university, so they had potential to have a lot of our business in the next few years if our child goes to Tech, so they potentially lost a few years of visits from us for the cost of one night. Hope it was worth it. Will not stay there again due to the experience and lack of customer service from the manager.
10.0 / 10.0
Clean and conveniently located for us.
Could easily hear people walking on floor above us, so I wear earplugs to sleep.
5.0 / 10.0
After a long travel you expect to have a good night sleep on a comfortable bed but unfortunately the so uncomfortable that I could not sleep at all. The mattress were in a pretty bad shape. Please change it and give value for the money the customer spends on you property. Thanks!!!
The proximity to the place I had to go. I had to visit Texas Tech. University. Also there were good place to eat out.
8.0 / 10.0
very clean and nice inside
you can hear the noise of the highway from the room. it did not interfere with sleep.
10.0 / 10.0
My usual hotel was booked, so I went with this one. Was very pleasantly surprised. The room was lovely and clean. Breakfast was decent. My one complaint was that my in room coffee machine was on a shelf higher than my head which made adding water to the back difficult as I had to climb a chair to reach and pull it down, but otherwise it was a great stay.
8.0 / 10.0
Breakfast was good. Enjoyed pancakes .Rooms were very clean. Good service.
wish we had real milk instead of the half and half for coffee. Pleas add waffles as well.
7.0 / 10.0
The beds were comfortable.
I always pull back the sheets when I get to the hotel and there was long hair short hair and crumbs in the bed. The front desk staff gave us another room and it was clean. Also the lights in the foyer area of the room did not work.
7.0 / 10.0
Breakfast was very good---comparable to other Holiday Inn Express where we stayed. Bed was comfortable.
We had King Kong in combat boots staying above us. He stomped from the time we checked in at 5:30 pm until 12:30 am...don't know how that much noise could be made! We let the front desk know when we went out to dinner and when we checked out. The staff was very amicable but nothing changed. Needless to say our rest was compromised.
8.0 / 10.0
location and cleanliness
breakfast price
5.0 / 10.0
very clean
floor are like drums. I can hear every step in the room above.
8.0 / 10.0
The bed
The swimming pool too little
FAQs
How much does this hotel cost compared to others in Lubbock?
The average price for a rental in Lubbock is $191 per night. This rental is $10 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Lubbock Central - Univ Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Lubbock Central - Univ Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Lubbock Central - Univ Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Lubbock Central - Univ Area, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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