Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel
4.0
Good(415 Reviews)Hotel in Kalamazoo, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Set within 5.5 km of Miller Auditorium and 5.7 km of Waldo Stadium, Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel features rooms in Kalamazoo.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kalamazoo, MI
Available Rooms
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 398 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(415 Reviews)100% verified reviews
4.0
I liked the location and cleanliness of our room.
I didn’t like that the pool was closed, the ice machine didn’t work and they were short staffed in the morning so there wasn’t anything for breakfast except a banana, cold sausage and cinnamon rolls.
4.0
Very friendly staff….. great breakfast in the morning.
Over population in the swimming area that wasn’t well managed….. do to the fact that there was a youth wrestling event in town.
4.0
Comfy bed
Breakfast was sub par , showers had mildew in the caulking , chair was gross , carpet was stained
4.0
Accommodations were OK. Breakfast options were a bit limited.
When I arrived on May 8 they said I could not have a room in spite of having a reservation because they had overbooked. I was able to stay there the remaining three nights. When I checked out I asked if I would only be charged for 3 nights but they couldn't tell me because I had made the reservation through Booking.com
4.0
We had to leave after a cpl hours due to an emergency.
The manager was going to see if I could get a partial refund. We had to leave after a couple hours due to an emergency.
4.0
The staff were friendly.
Bathroom was dirty upon arrival. Floors were not clean, grout and paint was failing in several areas. Shower tub was not clean. Hotel remote didn’t have a battery back so batteries kept falling out. Looked like carpet around the beds had not been swept.
4.0
Very clean, friendly staff, decent breakfast.
4.0
Location was perfect. Had breakfast at our favorite local restaurant.
The parking lot could’ve used a plowing especially the parking spots.
4.0
The hot breakfast was great. The location was perfect for my job. My room was so convenient, just a few steps for the ice machine and the lobby.
I could have used a side table next to the lounge chair. There was a large gap around the room door to the hall that light and sound came through. The lobby was very cold in the morning.
4.0
Amanda at Check-In was efficient, friendly, professional, and thorough. Flo went out of her way to ensure that we enjoyed the breakfasts.
The background music in the entryway, check-in, and breakfast areas was a bit too loud.
4.0
Sobe su prostrane i parking je besplatan.
Objekat nije čist kupatilo nisu čistili redovno a bazen je hladan i nije cist
4.0
Staff was great. Amanda was helpful. Our first room was very nice however there was people in a room near by that were smoking an unbelievable amount of weed and it basically took over the entire floor. We had not been in the room 5 min and just could not handle the smell. I asked if we could be moved and within 2 min she had us a new room on a different floor. This was great. Again the room was nice and clean. She did mention she was going to investigate the smell since it was a no smoking hotel. There were a bunch of signs as well. Overall no big deal but they were very helpful!
The smell of weed on the entire 2nd floor. See comments above how the staff was very helpful.
4.0
modern
dirty bathroom floor
4.0
The breakfast was good although two out of the three days I stayed there was no creamer for the coffee. No big deal but I
was disappointed.
4.0
Sehr schönes, neues Hotel. Sehr freundliches Personal und aussergewöhnlich gutes Frühstück.
4.0
The facility looked relatively new and had good style. Some of the communal areas were clean, others were not. It was located close to the highway and had lots of restaurants and stuff around it.
The floors were filthy. My toddler’s feet were legitimately black from walking around on the carpet in our hotel room. There was also hair on the bathroom floor and in the bathroom sink upon our check in. The hot breakfast was mediocre at best - they were out of several things and the pancake maker was broken.
4.0
Kaffeemaschine auf dem Zimmer, Schlafsofa, USB Ladebuchsen
Overwhelming plastics containers, wraps, even cutlery and plates, on breakfast in any thinkable way, Coffee and breakfast offering wasn't good. Side elements in room falling apart.
4.0
I gave the staff a good rating bc of Ms. Flo! She helped us every morning at breakfast with a smile. She was looking forward to seeing us and was very accommodating.
The front desk was not satisfying. When we arrived the lady couldn’t find our reservation and told us it was bc I’d used Booking to reserve my stay. When she found it, she sent us to room that was in the middle of being cleaned-2 hours after our confirmed check in time. Then despite telling us the she was fully booked, she gave us another room that had been cleaned. It wasn’t cleaned any of the days during our stay and when I had to call for some towels the same front desk person complained that there were a lot of rooms that needed cleaning.
4.0
Breakfast was very good. Beds comfortable. Quiet.
Everything was great.
4.0
Location is good
People were running and shouting in halls and on the stairs close to our room until 2:30 in the morning. When we complained the next day, the person at the desk said he wasn’t on duty and that they weren’t his kids making the noise. No apology
4.0
The location
I am a single older woman and assigned a 1st floor accessible room. The shade was broken so headlights from the parking lot all night. Extremely noisy upstairs and no one manning the front desk to complain. The hotel was not full so should have been assigned another room. Coffee machine was broken in the lobby and bugs coming up the drain in the handicapped bathroom
4.0
Staff was friendly. Breakfast was better than expected. Bed was comfy. Room was big. Location was great. Check in and check out were easy.
Shower drained too slowly. Exhaust fan and 1 light in bathroom didn't work. (Left a note so housekeeping could check it out) Pool was small and cloudy. Breakfast attendant was asked by a few guests to refill the juice dispenser and she said she would but there was no juice both days.
4.0
I don’t care for the liquid soap!
4.0
It was attractive from the outside.
There were only two bath towels in my room, no wash cloths or hand towels. I went to use the ice bucket, and there was garbage in it! It was obvious that the room hadn’t been cleaned before my arrival. Also, the breakfast area tables had food crumbs, etc. left on the tables. They obviously were not being cleaned as people finished their breakfasts. I would not choose this hotel in the future!
4.0
it was clean, quiet, friendly staff. excellent location to the highway.
nothing. it was all great
4.0
Location
Ice cold pool went to breakfast everything was empty room smelled like feet
4.0
clean comfy room
the staff wasn’t very friendly and the breakfast bar wasn’t supplied very well.
FAQs
How much does this hotel cost compared to others in Kalamazoo?
The average price for a rental in Kalamazoo is $173 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Kalamazoo West, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.