Leonardo Royal Hotel Mallorca
Hotel in Serra de Tramuntana
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Boasting an unbeatable location overlooking the Mediterranean Sea, this well-equipped hotel is ideal for a fun-filled family holiday in the Majorcan sunshine.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Serra de Tramuntana
Available Rooms
Comfort Double Room
1 Double or 2 Sofa • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Comfort Triple Room
1 Double or 2 Sofa • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Triple Room with Side Sea View
1 Double or 2 Sofa • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with Sea View
1 Double or 2 Sofa • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Triple Room
1 Double or 2 Sofa • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.5
Ein Hotel direkt an der Promenade mit eigenem Pool und ausreichend Liegen am Pool, lockeres Personal an der Pool Bar, gepflegter Fitnessraum, ansprechendes Frühstücksangebot, gutes WLAN auf dem Zimmer, Zimmer mit Blick zur Promenade und dem Meer
keine Tiefgarage und nur 10 Parkplätze für das gesamte Hotel; zu klein dimensionierte Fahrstühle, was immer mit langen Wartezeiten verbunden war, über die Treppe war man meistens selbst in der 6. Etage schneller; im Bereich der Spielhalle roch es stark nach Toilette; Restaurant ist eine bessere Kantine, grelles kaltes Licht, keine Raumteiler, nichts Grünes, der Geschirrwagen für benutztes Geschirr mittendrin, ständig hoher Lärmpegel (außer man geht vor 08:00 Uhr frühstücken), in der "Kantine" wenig freundliches Personal, man wurde zu dritt von einem Tisch für 4 Personen hochgejagt, man sollte sich einen Tisch für 3 Personen suchen! Die Betten waren ok, außer das sie ständig bei Körperbewegungen durch die Gegend rollten und sich ein Abstand zwischen den Betten öffnete.
Fazit: Das Hotel hat rundum die beste Zeit längst hinter sich gelassen!
2.5
Being on the seafront
Not enough lifts and they kept going wrong staff were not that friendly rude in RESTURANT telling you to go at 10.30 am even when you only got in at 10.15 am because of slow lifts
3.5
The meal package was good value for money.
Staff were friendly and helpful.
On checking out we felt welcome to continue using the hotel amenities.
Nice decor.
The double bed was 2 singles pushed together so not ideal.
The room was serviced daily, however it was very basic. Used coffee cups were not replaced, and coffee/milk provisions were not replenished.
No tissues provided.
WiFi was weak.
No fan in the bathroom.
Not many vegan meal options and food labels did not indicate what was suitable for vegans/vegetarians.
1.5
Almost nothing
Rooms were outdated, worn out and badly maintained.
Food was horrible.
5.0
Excellent 10-day stay in October at the end of the season. Very friendly staff and excellent breakfast and dinner with a wide choice of tasty food. Very comfortable and clean room. Prices very reasonable in the bars. Excellent location for access to the local beaches and shops. Good WiFi in the room (10mbit each way - VPN passthrough ok).
Would have been nice to have at least CNN, Sky News or BBC World available on the TV. Current english channels limited to Film4 and Film4+1. French channels limited to TV5 and France24. German channels limited to Arté if I remember correctly. There are numerous spanish channels.
1.0
The views to the ocean
MAintenance of the building, the food and the knowledge of the staff
5.0
Вид из номера на море, рядом пляж , много кафе , магазинов
Нет притензий
4.0
1) Номер на 6 этаже в сторону пляжа (612). 2) Наличие русскоговорящей работницы на ресепшене (Галя, спасибо тебе!). 3) Вид с балкона. 4) Отдельные блюда (баранина, курица, блинчики, омлет, выпечка и др.). 5) Близость к прекрасному пляжу и променаду. 6) Тишина в окрестностях отеля после полуночи.
1) В номерах со стороны моря слышен сильный гул от кондиционеров, работающих на крыше здания и на кухне. Более-менее нормальными номерами на той стороне будут номера на 5 и 6 этажах (№№ не более 506 и 606, №№ с 507 и 607 и далее находятся ближе к кондиционерам). Нам сначала дали номер 722, находиться на его балконе и спать в номере из-за гула было невозможно. Мы попросили поменять на другу сторону здания, Галя дала нам номер 612, очень хороший. Там комфорно отдыхать утром, когда солнце на другой стороне здания, и вечером, когда город освещён светом окон отелей, домов и фонарей. В коридорах отеля на 5-7 этажах гул слышен тоже. Из-за этой проблемы мы не можем порекомендовать отель своим друзьям. 2) За 7 ночей постельное бельё не поменяли ни разу. 3) Отдельные блюда бывали несъедобны (свинина, жареный лук, яичница-глазунья); большинство соусов очень кислые на вкус; салат "Оливье" не соответствует своему названию; в паэлье очень мало морепродуктов; фрукты выглядят очень непривлекательно. 4) На балконе номера wi-fi работал с проблемами.
5.0
Vi hade en fantastisk vistelse hos er.
Hade en superfin och fräsch lägenhet som låg i annexet bredvid hotellet.
Personalen hjälpsam när vi inte kunde ta oss in i safetyboxen, snabba när vi behövde glödlampa på balkongen. Bara plus från oss i 4014.
All-inclusive var toppen. Maten god, här fanns nåt för alla.
Vi kommer definitivt tillbaka nästa år!
4.5
Great location with incredible view on seaside!
Parking is impossible and car will be taken away if you leave it on the street.
3.5
The best omelette I’ve ever tasted. Location is excellent but it is uphill so not good for people with mobility problems. Very good air conditioning and very comfortable beds. Staff all very friendly and the hotel in lovely and clean.
Pool area is small so got very cramped in.
4.0
Localização
Limpeza
4.5
We came there 11 o’clock in the morning, with the bus from airport till palmanova and had to walk about 700m to the hotel. Location probably one of the best in this city for the hotel, it is on top of a peninsula. With the wonderful sea view. It is a big hotel with a nice stuff, good facilities. Buffet had a good and big choice of food, every day something new, but if you will get half board you would only be able to drink water and no soft drinks, coffee etc. I would also like to mention Santiago every day he greeted us with a smile and gave us good mood during the buffet, nice person. Overall we had really good stay there.
In the evening it is best time to chill to party to enjoy the view, city.
When you came for check in they probably will offer you “an upgrade” to apartment room, this is not an upgrade, they probably just want to earn some money on this. We booked one comfort double room and one apartment room. And during check in they told us that we got second room as well apartment one, you can either refuse or accept it. Apartment room is a bigger one but it is in building like 15 meters away. Not in the main building. Hotel room is a smaller but with the nicer view. But don’t be scared to demand what you booked. Room furniture should be renovated. And the main problem is a bed, it wasn't just a double bed it was two beds that shifted together, but they were constantly moving apart, they were both on wheels, it was simply unbearable, and the main problem of the hotel, I had never seen such bad beds. If you are a couple that can spoil the romantic mood in the evening. Fix that please.
4.5
Die komplette Hotelanlage hat uns überzeugt und wir werden wiederkommen.
Am besten hat uns die Lage, der Pool und der Strandabschnitt gefallen.
Wir hatten Halbpension gebucht. Beim Essen gibt es allerdings noch Luft nach oben. Uns ist bewusst, dass das Essen nicht wie in Deutschland schmeckt. Allerdings war das Essen zum Teil kalt, versalzen oder extrem süß.
5.0
Poloha u moře. Mnoho restaurací v blízkosti.
5.0
Friendly staff.
Great location, stunning views across the bay.
Suites updated.
Very clean.
Nothing.
5.0
Location and the view from the room! It was awesome. The hotel was clean.
The only thing that wasn’t perfect was the bed - it was not very comfy.
4.0
- urozmaicone jedzenie
- lokalizacja hotelu
- czystość
- cienkie ściany w pokojach
2.5
Essen war gut, Auswahl war ok, hätte aber für die Größe des Hotels ein größeres Buffet erwartet. War aber wahrscheinlich wegen der Vorsaison noch etwas zurückhaltend. Hat aber alles gut geschmeckt. Meerblick wie gewollt war gut, es liegt direkt in einer kleinen Bucht mit Sandstrand in nächster Nähe, kleine eigene Pool Anlage am Haus.
Schlechte Park Situation am und ums Haus. Wer ein Auto hat muss hoffen, dass er noch einen P bekommt. Durch Umbaumassnahmen war der Fitness Raum nicht erreichbar. Zweimal kein Wasser, einmal einen ganzen Tag kein warmes Wasser, erst auf Druck von mir wurde das bei mir wieder angestellt (abends).
Böden waren immer leicht schmutzig im Zimmer, kleine Ameisen spazierten zeitweise im Zimmer.
Personal extrem zurückhaltend, hatte ich so noch nie erlebt. Freundlich aber nur da um abzuräumen. Hatte mal einen klebrigen Tisch, ich bekam nur Servietten um das abzudecken.
Kein Alkohol im all inclusive. Nur zum Mittag und Abendessen Standard Wein und Bier. An den Bars absolut keinen Ausschank, nur per Bezahlung.
2.5
The location and the views were fantastic
The hotel would of been great if it wasn’t being refurbished while we were staying there, ie lifts to the pool not working, toilets with no lights, water on floors with buckets, drilling and banging noises while sitting round the pool. In our opinion the hotel should have not been open yet.
4.0
Nice friendly staff, hotel was very clean and tidy even with a lot of construction work being completed, staff were very helpful and attentive.
Construction work being completed, but it was off season.
4.0
Sehr gute Küche, abwechslungsreich in hoher Qualität. Sehr nettes und zuvorkommendes Personal.
Wenig Parkmöglichkeiten am Hotel, aber in der Nähe haben wir immer ein freies Plätzchen gefunden.
4.0
Beliggenheden er fantastisk og meget centralt. Lækkert hotel som vi har besøgt flere gange. Lækker buffet.
Fantastisk udsigt.
God service.
At vi denne gang blev sendt over på den anden side af vejen på Leonardo Suites Hotel, selvom det ikke var det vi havde booket hjemmefra.
Det var skuffende.
4.0
La nourriture
Pas assez de place à la piscine parfois. Les lit 1 place collés.
4.5
Tolles Zimmer mit phantastischem Ausblick!
Die Holzstühle im Essenraum waren unbequem.
5.0
Невероятна гледка от целия хотел. От басейна по едни стълби може да се влезе в морето, а плажната ивица е на една ръка ръстояние. Храната беше вкусна и разнообразна. Чистотата на ново. Персоналът любезен и изкючителни професионалисти, работят като добре смазана машина. Поздравления!
3.5
Proximité avec la mer, vue sur la mer, deux piscines différentes, personnel agréable
Manque une petit espace sur le balcon pour faire « séchoir »
4.0
Widok z okna, bliskość plaży i basenu, duży wybór dań w restauracji
Pokoje dotknięte zębem czasu, ale wszystko sprawne. Jedynie zapomniano o obiecanym nam szampanie, ale to taki dodatek :)
3.5
The room was a good size would have been perfect if you are self catering , good breakfast good dinner lots of choice , the room was very clean . Snack bar was ok . All in all I would say a decent hotel .
Things that could be improved as we arrived at the hotel after booking here we was told your across the road in the sister hotel which was fine but there’s a lack of communication here no one to greet you and show you around very regimental in there ways not over friendly quite noisy at night lots of banging around no security to keep people in line . The property next door had dogs chained up and they constantly bark keeping you awake not sure why as it’s obvious people are in bed very annoying when you’re trying to relax on your holiday !
4.0
Un hotel da sogno: cambio asciugamani praticamente tutti i giorni, varietà dei pasti fantastica (pesce, carne, sushi,frutta fresca, una varietà di dolci che non ve lo dico).
Non mi è piaciuta una scena vista una sera a cena. Noi avevamo mezza pensione, ma non ci avevano detto che non avevamo accesso alle bibite. Quindi una sera ci accingiamo a prendere della birra e ci viene detto che non si poteva prendere. Ok, perfetto, basta saperlo. Ma è successo a più persone con mezza pensione e addirittura il cameriere (alto, antipatico e maleducato) ha tolto dalle mani il caffè ad una signora, buttandoglielo. Preciso che le regole vanno assolutamente rispettate ma non credo che sia stata un’ottima mossa quella del cameriere che , trattando con maleducazione la signora, ha rotto la fantastica atmosfera che c’era.
2.5
The location is the selling point for me - it is probably the only positive which sets it apart from other hotels in the locality.
Food- bizarre choices at breakfast like carrots and Brussels sprouts- then no choice of veg at dinner
New rules that guests are not allowed to use the patio area overlooking the sea and a small pebble beach because the area has been utilised as a snack bar / bar - for the last 6 years we have used this area as our preferred spot for sunbathing/ swimming- clearly the need to make money is priority- we were required to vacate our spot by the lifeguard- yet security in the pool was lax with people using it who clearly were not paying guests- not enough sun beds around pool so we had to go to beach incurring more expense for beach sun beds. The pool sunbathing area has been reduced in order to facilitate the snack bar.
4.5
Localização é fantástica, o quarto estava dentro das expectativas. Os funcionários são todos muito simpáticos. Ficamos em regime tudo incluído e a comida estava sempre impecável e com muita variedade.
3.0
One positive aspect of our stay was the daily change of beds and towels, which was a pleasant surprise. The cleaning professionals were also incredibly friendly and accommodating, making our experience more enjoyable. Despite not receiving the desired sea view, the alternative skyline/beach view was still quite lovely and added a touch of beauty to our stay.
We selected this establishment based on its diverse culinary offerings and picturesque vistas. Initially, our waiter exuded warmth and amiability, providing us with valuable recommendations. Regrettably, our experience quickly took a downturn when our food and beverages arrived, failing to meet our lofty expectations. The libation presented a distressing presence of solidified sugar, while the steak, disappointingly, possessed an inordinate degree of toughness, compounded by an unconventional accompaniment of a halved tomato. One must question the rationale behind pairing a mere portion of a sliced tomato with a steak, not to mention the minuscule 4 by 4 cm iceberg lettuce garnish.
The unsatisfactory nature of our meal prompted our decision to promptly depart. A waitstaff member inquired about our dissatisfaction, persistently seeking an explanation. Despite our attempts to elucidate our discontent, the individual continued to press for further details. Eventually, their inquiry ceased, and they began to handle the plates in a disrespectful manner, seemingly taking our critique personally. However, in such circumstances, little can be done when an individual's gustatory preferences are not aligned with the cuisine offered.
To compound matters, the same waiter returned with the bill, placing it before us with an air of disdain. If one cannot detach oneself from personal emotions, it would be prudent to reconsider a career in customer service or, indeed, the pursuit of entrepreneurship.
In summation, while our choice of this establishment was predicated upon its culinary diversity and scenic allure, our experience was marred by underwhelming gastronomic offerings, unprofessional conduct by the waiter, and a pervasive lack of consideration for customer satisfaction. It is imperative for those engaged in customer service to prioritize professionalism and empathy, as these qualities significantly shape the overall impression of the establishment.
3.0
Only the sea view was good
Room wasn’t clean, had ants and sand pretty much everywhere, cleaning services were not good, food was not good. Big variety but didn’t taste good. No hot drinks during dinners (only if you would go to the bar and buy them)
5.0
Everything
Nothing
3.5
L’emplacement, la piscine, la mer
Le service de chambre est terrible. La chambre n’a quasiment pas été nettoyée pendant 7 jours. Le personnel ne fait que faire les lits et remplacer les serviettes. En aucun cas, mes draps ont été changés ou le sol a été fait.
4.0
La vue sur mer et piscine
Les lits
2.0
Frühstück und Abendbrot war sehr reichhaltig, die Auswahl sehr groß und allgemein gut, Balkon am Zimmer ausreichend groß mit Blick auf die Bucht
Zimmer extrem abgewohnt, Farbe und Furnier teilweise abgeplatzt, Schimmel im Bad (und nicht gerade wenig!), allgemein war das Zimmer dreckig, überall Haare
2.0
Not much... views were good
Staff rude, disjointed pool area, bar area, one pool looked like a military base.... the other looked Chavs city.
FAQs
How much does this hotel cost compared to others in Serra de Tramuntana?
The average price for a rental in Serra de Tramuntana is $330 per night. This rental is $203 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Leonardo Royal Hotel Mallorca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Leonardo Royal Hotel Mallorca. Enjoy the water!
Is Leonardo Royal Hotel Mallorca pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Leonardo Royal Hotel Mallorca?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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