Holiday Inn Express Braintree, an IHG Hotel
About this hotel
Situated on the edge of Braintree town centre, the Holiday Inn Express is just 12 miles from Stansted Airport. It offers a 24-hour reception, free parking, and free WiFi, along with a bar and restaurant.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Family friendly
Map of Braintree
Hotel in Braintree
Reasons to book
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
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Reviews
4.2/5.0
Excellent(2,978 Reviews)
100% verified reviews8.0
location to Chelmsford Race Course
8.0
The whole experience was very good and quite professional. The breakfast food quality was very good.
The location was excellent for my needs.
The breakfast room, nearest the buffet is very busy and cramped. Please have breakfast there and see for yourself. Also a staff member dropped the utensil for picking up hash browns on the floor and just put it back. Reception rang me during a busy time to check we were arriving, after I had booked and paid for the room (Sally).
Also initially the reception thought I still had to pay for the room.
The room was adjoining and we could hear other guests talking very early in the morning after we had finished work during the early hours.
8.0
Nice atmosphere in the Hotel and handy for the Race Course.
9.0
Left early
No Guinness
9.0
Very nice breakfast, very friendly and helpfull staff.
No Guinness @ bar 😥
10.0
The breakfast was wonderful with a lot of variety and the breakfast area was kept clean and tidy, a service level expected at a very high-end hotel. The room was spacious and clean and everything worked, the bathroom was much better than expected and the beds were very comfortable.
9.0
Breakfast was kept fresh at all times. The staff were very welcoming.
For us it was perfect
9.0
Hotel very clean, staff lovely breakfast very good
Location. Close to a Toby carvery but nothing else close by
10.0
Great enough and fresh could be hotter xx
Not applicable
10.0
The warm and very friendly greeting upon arrival. The cleanliness and good breakfast. The situation of the hotel with a good pub across the road for evening meal.
7.0
We were on ground floor
Bed and pillows old and uncomfortable
8.0
Comfortable and clean
The pillows were a bit uncomfortable
9.0
Cleaness and free parking staff are very friendly
Distance to Cinema and other restaurants
10.0
Clean, friendly staff who care
Nothing not to like
8.0
Breakfast was good, the staff was very professional and polite, hotel was clean.
8.0
It was situated just right for us. It was well laid out and lovely staff
Nothing to dislike
8.0
Breakfast was very good. Bed was comfortable and room included ironing facilities and was attractive.
The only problem was the shower soap dispenser did not work or needed filling.
As above
7.0
The property was clean and tidy. As we walked into the room we had mini mint chocolate and the hot drink part was fully stocked up.
The bathroom was great. Very clean.
The usb port on the left hand side of the bed was not working. Some of the paper on the ceiling by the shower was coming off.
We had an issue during the night where the people next door to us were making a lot of noise. I did call up reception and explained the situation. Reception did deal with the issue, but they still continued to make a lot of noise. I was going to call up again at 12:30am but it did suddenly stop so I was able to sleep.
9.0
Lovely clean hotel .
Air con and clean rooms
All good
8.0
Room fine - just as expected
Staff excellent - welcoming and very friendly and always helpful
Self service Breakfast included and was very good with lots of choice and replaced with more food as necessary
plenty of car parking
Food provision in evening if wanted not good - very basic and some things on menu offered unavailable. So ate out nearby instead.
BUT recognise this is an "Express" hotel and as such, no restaurant.
A prevailing damp smell in the otherwise spotless bathroom
1.0
My wife got an itch that leaves mark all over her body. The itch is like a bite from bed bugs.
3.0
Rooms are very poor quality and definitely not worth what they are charging for nightly rates. The hotel needs at least at a minimum a lick of paint and rooms need freshening up. Hotel staff could really engage with Customers better and at least attempt to provide some what level of Customer Service. Any form of request or question was too much for them.
Mainly the attitude from the stuff. The night Manager in particularly was very rude. All Front of house staff were not engaging and really need not want to assist or answer any questions. Any engagement with customers seems to be too much from them, very rude and standoffish. Very poor quality of rooms and bathrooms. Breakfast choices were also not great. Not worth the price they are charging.
10.0
Jolly and friendly
Bathroom could have had deeper clean .. it was clean but corners mouldy
9.0
Quiet Room, slept well. Bed Comfortable, room very clean, Free breakfast acceptable
Would have liked some mushrooms with my breakfast
10.0
very clean and well maintained
nothing at all
8.0
Not a lot of choices for breakfast
10.0
Great large room, very comfortable beds, absolutely fab breakfast, great location
n/a
9.0
Dog friendly and good value
10.0
location and value for money
nothing all good
10.0
Very clean and comfortable staff were excellent and breakfast was delicious and plenty of it.
Cant fault my stay
9.0
Booking.com hadn't passed on our booking, staff were very apologetic and sorted this out .
Great breakfast choices and especially those with gluten free requests
7.0
Room very quiet, usual HIE standard. Curtains are true black out. Bed comfy, wifi fast and stable
Other cutomers who insisted in standing in the corridor to have a conversation!!! - Not the hotels fault
The toilet seat was still loose [reported this 2 weeks ago]
Would like a little more choice at breakfast, maybe some fried eggs and some mushrooms
9.0
All staff helpful and very friendly
Needed some non dairy milk and sorted immediately
Breakfast great good choice for all eaters and nice to see gluten free products and separate equipment for them to use (not gluten free personally but know people who are)
FAQs
How much does this hotel cost compared to others in Braintree?
The average price for a rental in Braintree is $146 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Braintree, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Braintree, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Braintree, an IHG Hotel?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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