Hotel de la Cité & Spa MGallery

Activities, On site, Pool view, Swimming pool

Property building, On site, Breakfast, Continental breakfast

8.9 / 10.0

Excellent(1,183 Ratings)

Hotel in Carcassonne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel de la Cité & Spa MGallery

$$$$

8.9 / 10.0

Excellent(1,183 Ratings)

Hotel in Carcassonne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.9 / 10.0

Excellent(1,183 Ratings)

100% verified reviews

10.0 / 10.0

Jul 2024

The place I will be back again

Amazing hotel in a fantastic location. Personnel is very friendly and helpful

The only misleading thing is - on pictures family room is advertised as a room with the loft, that kind of separates the main bed from kids beds. But in reality, there are only 1-2 rooms like that. The rest of the family rooms are just a bigger version of a regular room.

10.0 / 10.0

May 2024

Magical Castle experience.

Perfect on every level.

9.0 / 10.0

May 2024

Great weekend in Carcassonne

Great location, service, breakfast. Staff helpful and friendly

Bath slippery- needs a handrail. Awful hairdryer!

10.0 / 10.0

May 2024

Man darf sich ruhig mal was gönnen

Die Lage ist genial, das Interieur sehr ansprechend. Das Degustationsmenü durchaus lecker, wenn auch nicht gerade günstig. Sollte aber dennoch probiert werden. Und sei‘s auch nur um zu bestätigen, dass man es eigentlich nicht braucht. Frühstück super. Zimmer sehr gemütlich. Aber das Beste von allem, der kleine SPA Bereich. Genau genommen die Massagen. Sowohl meine Frau, als auch ich , waren ausgesprochen der selben überzeugten Meinung: So zart die Masseurin auch figürlich anmutete, das war wiederholt Premium Klasse ! Wir haben definitiv davor noch keine dermaßen guten Massagen erlebt. Die Frau versteht wirklich genial viel von ihrem Fach. Meisterklasse! Mit und ohne Wehwechen. Eindeutige Empfehlung. Angenehm auch die nächtliche Ruhe. Zumindest jetzt in der Vorsaison. Keine Autos! Die Nachbarschaft zur Kathedrale mit ihren wunderschönen Fenstern. Der Blick über die Dächer - bis zu Schnee bedeckten Bergen (im Mai!).

4.0 / 10.0

Jan 2024

Great location & atmosphere . Bathroom Shower was dangerous to use and not up to standard for a top

Shower over bath was very poor. needs upgrading.

Shower very poor

7.0 / 10.0

Dec 2023

Grata estancia, con excepción de lo indicado cuya observación se hace con ánimo constructivo.

Ubicación magnífica. Desayuno correcto, teniendo en cuenta el tipo de establecimiento. Aunque el zumo de naranja bien podría ser natural. Surtido de quesos escaso para ser un país productor.

Al no haber podido reservar almuerzo en el restaurante, no disponen de alternativa para poder tomar algún entremés o sándwich tipo croque monsieur. Tal vez deberían considerar para esta categoría poder ofrecer alguna opción para estos casos; a parte claro está de La Boulangerie, cuya oferta es exquisita pero más bien centrada en pastelería. Por último, de las dos habitaciones contratadas, una de ellas al regresar a última hora de la tarde, no estaba preparada, esto es el aseo sin hacer, la cama igual. Naturalmente se solucionó, pero no se corresponde con un establecimiento de estas características. Aunque secundario, las papeleras no se vaciaron durante la estancia. Respecto del baño, hace falta fijar el soporte de la ducha pués no queda fijado con seguridad, (puede perjudicarles la bañera si cae repetidamente)

10.0 / 10.0

Dec 2023

Luxurious and delightful

From arrival the guest experience was exceptional. We were celebrating our anniversary and intend ti return every year. The room was the ultimate upgrade to a luxurious suite and the meal at the barbican restaurant was very special we enjoyed the truffle menu.

Nothing to complain about at all

10.0 / 10.0

Dec 2023

Um hotel muito especial

Equipe extremamente gentil, em especial a Cristina. Localização incrível, hotel muito especial! Cafe da manhã muito bom.

10.0 / 10.0

Dec 2023

Amazing !

Excellent service, unique and beautiful setting in the walled city. Fantastic Michelin star restaurant.

10.0 / 10.0

Nov 2023

Truly the only place to stay if you’re visiting Carcassonne, if you can scrimp on other parts of the trip so you can pay

We loved the location and the history of the hotel. Our room was gorgeous and had a door that opened into the garden.

There was nothing we didn’t like.

10.0 / 10.0

Sep 2023

Treated ourselves to some luxury in beautiful Carcassone

Amazing hotel within the walls of the ancient city of Carcassonne. Spacious comfortable room with lovely bathroom. Wonderful staff.

Luxury comes with a price tag. But this is a 5 star hotel

10.0 / 10.0

Sep 2023

Un lieu d'exception !

The location, the facilities including the pool, the helpfulness of the staff.

Nothing!

7.0 / 10.0

Sep 2023

Pleasant stay however falls short of the 5 star rating.

Location is excellent and parking is available very close by. Staff were very friendly. The restaurant was very good.

Personally I think the hotel is more a 4 star rather than 5. Some aspects such as the swimming pool needs a makeover and our bathrooms are looking a bit tired. While staff were friendly they lack any urgency for drink service and getting pool towels etc. It all seem a bit to hard.

10.0 / 10.0

Aug 2023

Location and service was very special

Location is to die for, just spot on.

8.0 / 10.0

Jul 2023

Beautiful hotel, would return

Location was great. Facilities good. Beautiful hotel

I’ve had better breakfasts

8.0 / 10.0

Jul 2023

We had a fabulous time and if the opportunity arises in the future we will not hesitate to return.

The location of the hotel is excellent. Our room was a good size with an extremely comfortable bed, together with a spacious bathroom. Thank you to all the staff for making our stay so memorable.

The lighting in the room was very dark and we needed the lights on at all times. The shower was above the bath and we feel that in this day and age it would have been preferable to have been a free-standing shower. We ate in La Barbacane restaurant on one night during our stay and although the food was extremely good the selection was a little disappointing with several fish dishes but limited alternative, such as a vegetarian course. The staff and the food's presentation were first-class.

9.0 / 10.0

Jun 2023

Superb

The location was superb - the hotel is inside Carcassonne. The room was very nice - large, clean and comfortable. The breakfast was fine - plenty of options from the self-serve buffet plus you can order other options from the staff: a selection of yoghurts and local cheeses, breakfast cereals and fresh fruit in addition to the standard hot food: sausages, bacon, eggs. A really good selection of pastries. A really nice lounge area in the hotel with live music in the evenings - a great place to spend some time with your favourite people.

Due to the time of year, the outdoor pool was closed.

10.0 / 10.0

Jun 2023

perfect

The hotel is beautiful ‘old world’ with fabulous facilities and friendly professional staff, perfect for a weekend break.

8.0 / 10.0

May 2023

Great location near to many restaurants and bars all contained in the fantastic medieval Cité.

Beautiful location with wonderful views. Outstanding signature menu at the hotel restaurant Là Barbacane with eight courses on Michelin level dishes. Lovely friendly service.

Fresh milk in the drinks fridge would have been nice! Unfortunately due to the unseasonal weather we didn’t get an opportunity to enjoy the lovely seated garden or the pool space.

9.0 / 10.0

May 2023

We had a truly great 2 days stay.

it’s location in the city walls can’t be beaten. The quality of food and the detail of how it served in the restaurant is exceptional.

9.0 / 10.0

May 2023

Superb

charm

9.0 / 10.0

Apr 2023

Superb

Excellent family room. Helpful staff, Nice food.

8.0 / 10.0

Apr 2023

Very good

garden and situation

shower above the bath making it very Awkward to use

10.0 / 10.0

Feb 2023

Old school charm with modern amenities.

It’s staying inside a Medieval city! How cool is that? The hotel had old school charm, the staff were all friendly and attentive. The restaurant is Michelin starred. Our room had a large balcony overlooking the castle rampart. So awesome.

TV didn’t work right, was only able to get 2 channels. Not a big deal since we didn’t stay in the room much to watch TV, but at $300 per night in the off season, I would like the TV to work!

10.0 / 10.0

Feb 2023

Pick this one in Carcassonne

This place is BEAUTIFUL. Book the terrace suite, if you can. You won’t regret it, because being able to see a literal castle sunset from your hotel room is a pretty unforgettable experience. Plus, I went in the off-season, so the room rate was actually less than the incidentals (Michelin-star meal, scallops were to die for, and a ride to the hotel from Toulouse). Extremely good value. The staff were responsive and kind. They left a rose on my pillow for Valentine’s Day, too! This is a great location to see the old city, as it is right inside it.

Absolutely nothing. Perhaps a hot tub would be nice, but I’m sure they’re not allowed in a UNESCO world heritage site.

9.0 / 10.0

Jan 2023

Superb

The location

The price

9.0 / 10.0

Jan 2023

beautiful property, wonderful staff, hope to return for a 3rd time!

it’s beautiful and the location couldn’t be better!

2 things that don’t change my 5 rating: - our rooms were in an annex right across the street fro a noisy restaurant that began playing LOUD music each morning before 7am. - there is ONE taxi service in Carcassonne and if there is a private car company, I couldn’t find it. We arranged for pick up at the train station, through the hotel. This really means nothing. It was very apologetically explained to us at check in. IMHO, the Hotel needs to tell clients to just get in the taxi queue and wait with everyone else. Going back to the station FROM the hotel was great, but they really can’t guarantee pick up at the station and I would have preferred they just tell me that and we could’ve avoided a lot of frustration.

9.0 / 10.0

Dec 2022

Superb

Restaurant is amazing. Highly recommend the dinner, it was delightful. Breakfast is perfect, with plenty of selections. Location couldn’t be better.

The pictures of the family room are misleading. We thought the children would have a separate loft area, the room did not have the loft area, it was one large room with a twin couch bed and an additional cot set up. This is usually considered a quadruple room, not a family room, so the space was very small and difficult to maneuver in with older children. It would be ok for families with small children.

FAQs

How much does this hotel cost compared to others in Carcassonne?

The average price for a rental in Carcassonne is $121 per night. This rental is $25 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel de la Cité & Spa MGallery. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel de la Cité & Spa MGallery. Enjoy the water!

Is Hotel de la Cité & Spa MGallery pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel de la Cité & Spa MGallery?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Hotel de la Cité & Spa MGallery

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Hotel de la Cité & Spa MGallery

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Carcassonne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel de la Cité & Spa MGallery pet friendly?

What amenities are available at Hotel de la Cité & Spa MGallery?

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