The Ritz-Carlton, Chengdu

4.3 / 5.0

Excellent(165 Ratings)

Hotel in Chengdu

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

The Ritz-Carlton, Chengdu has been awarded as Five-Star hotel by Forbes Travel Guide for a fifth consecutive year. Located in the heart of Chengdu and the city's cultural center, the hotel offers stunning views of Tianfu Square.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Chengdu

Nearby attractions

Chengdu Research Base of Giant Panda Breeding

10.6 mi

Kuan Alley and Zhai Alley

1.6 mi

People's Park

1.4 mi

Chengdu Museum New Hall

0.9 mi

Available Rooms

Club King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Business Suite

1 Queen • 882 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Premier Suite

1 King • 1044 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Ritz-Carlton, Chengdu

$$$$

4.3 / 5.0

Excellent(165 Ratings)

Hotel in Chengdu

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Chengdu

Nearby attractions

Chengdu Research Base of Giant Panda Breeding

10.6 mi

Kuan Alley and Zhai Alley

1.6 mi

People's Park

1.4 mi

Chengdu Museum New Hall

0.9 mi

Available Rooms

Club King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Business Suite

1 Queen • 882 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Premier Suite

1 King • 1044 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(165 Ratings)

100% verified reviews

4.5 / 5.0

Jul 2024

A great experience in vacation stay !

Being the Ritz, it met all the expectation … design, decor, art works, service; I love the sense of space … I was Upgraded to the Ritz Carlton Suite by the front office staff - Robert Li from my suite booking. I appreciate his efforts and gestures.

The left sink didn’t work well in water discharge ; initially the expresso machine was not connected properly. But then the second issue was resolved.

4.5 / 5.0

Aug 2023

Superb

Top room

Shower

4.0 / 5.0

Jun 2023

wow check in - great hotel team under great leadership

very smooth check in. I was pleasantly greeted by Hotel Manager Miss Fann , she managed the on spot luggage instructions with the team promptly as two of my colleagues were into a meeting on arrival and they had to go to their rooms with a lag of 30 minutes, luggage transferred to all three separate rooms dot on time , very happy to see hotel manager active engagement with guests and leading from front

hotel has beautiful river view , I think a more relaxing chair / seat can be placed in room towards the river view side

1.5 / 5.0

May 2023

Not a pleasant place to stay for non Chinese

only the room size

This hotel doesn’t have staff who can speak in English so each time took quite difficult to communicate. Also, the deposits they took on the checkin date still hasn’t refunded back after check out yesterday

4.0 / 5.0

May 2023

we had a great time in chengdu!

facilities are good , there are variety of selections for breakfast

staff are very friendly. but knowledge about the city and travel can be improved .

4.5 / 5.0

Apr 2023

Superb

Great location, wonderful room, excellent service. High quality breakfast with many choices.

Nothing we didn't like.

4.5 / 5.0

Apr 2023

- The staff is amazing, especially staff at ballroom really helped us. However, if the staff can speaking English, it wo

cozy, comfortable

4.5 / 5.0

Apr 2023

Superb

Amazing! Great rooms and wonderful service.tge breakfast is fabulous, so many selections, all are high quality.

Nothing.

4.5 / 5.0

Mar 2023

A really great weekend

We really enjoyed our stay. The staff were very kind (Eli, Stanley, Robert, in fitness room and in breakfast room) and it was very comfortable. I really liked the steam room and the relaxation bed afterwards. The breakfast was delicious. I thought it was an oasis in the middle of the city. Thank you very much.

5.0 / 5.0

Mar 2023

It was perfection.

Most amazing stay. Amazing staff. Perfect amenities and hotel staff.

I liked everything.

3.5 / 5.0

Feb 2023

Pleasant, comfortable stay.

Classic Ritz Carlton style. Upgrade to Presidential room on highest floor.

Presidential room wasn’t as lavish as expected from Ritz Carlton. Some things didn’t work (like the scales in the bathroom).

4.5 / 5.0

Feb 2023

Superb

We had a great stay at the Ritz, unfortunately, due to Covid, many parts of the hotel were closed including the restaurant. Our room and the buffet at breakfast were great! The location is excellent.

5.0 / 5.0

Aug 2022

Perfect stay at the Ritz Chengdu

The hotel from the start or our stay to the end of our stay; the hotel was amazing! The staff, the facilities, the room, the food and the the deal of club lounge room deal. Amazing! We signed up to the room with the club lounge and the staff are so warm and happy to help and also with drinks, delicious food to you table and guidance for where to find places. The perfect touch of everything in English and staff mostly can speak English. Perfect place and well worth the money!

5.0 / 5.0

Jun 2022

the heart of Chengdu in the heart of Chengdu

Nice view to Tianfu Square and at the same time very quiet room. Delicious breakfast and nice 38th floor lounge area. Friendly staff and room service. Check in and check out very smoothly. Further questions asked via e-mail they replied very quickly. Additional pillow.

5.0 / 5.0

Feb 2022

AMAZING service, impeccable rooms - highly recommended

It's probably one of the best hotels I've stayed at in China. The staff have an impeccable attention to detail, extremely friendly, speak English. Breakfast large, with good variety (a juice bar!). A Michelin rated restaurant is on site. Very cool bar with unique cocktails (Szechuan Hot Pot Tequila??). Pool and gym are fine, hot tub in the changing room is a nice addition.

Honestly I don't think there were any issues at all - maybe the location - while there is some stuff (restaurants, bars, convenience stores) around it's not like a super trendy area or anything. Had to take a 5-10 min taxi to tourist hot spots.

5.0 / 5.0

Feb 2022

Fabulous.

My stay was exceptional. Every member of staff committed to making me as comfortable as possible, from the cleaner to the receptionists. Breakfast was amazing.

4.5 / 5.0

Feb 2022

pleasant stay in the center of chengdu in a comfortable hotel with very friendly staff

very good service and comfortable rooms. located in the center of the city next to tianfu square and chunxi road. peoples park also not far away. breakfast buffet is good. nice view from room and lobby on the surrounding city. rooms are nicely equipped, cleaning service very good and very friendly. some restaurants inside the hotel tower, also a SPA included. want to stay a full day at the hotel, you will have a lot of opportunities to relax and eat and enjoy yourself!

basically there are two points to mention what makes my recommendation marked a 9 instead of a 10. first of all, the food quality (delivery to room) should be better. food should be delivered hot and more tasty. secondly, the SPA should be cleaned more regularly.

5.0 / 5.0

Jan 2022

Amazing

The best service ！.during our stay all the stuff was very helpful,everyone spoke English ,very friendly. Nice Jacuzzi with a view also the swimming pool.Everything very clean .spices restaurant was great .Flair is okay i enjoyed the cocktails. dj not as good

5.0 / 5.0

Nov 2021

Perfect hotel

My husband and I visited Chengdu to celebrate our 10th wedding anniversary. The staff at Ritz Carlton made our stay absolutely fabulous. They have decorated our room with balloons and rose petals. The service was great, the room was clean, the location is excellent.

5.0 / 5.0

Sep 2021

Perfect stay for the first day of our honey moon

Excellent service, amazing preparation in the room for the first day of our honey moon. Special decoration and small gift from the hotel.

Nothing to complain

4.5 / 5.0

Aug 2021

Amazing service, great stay

The service here is simply amazing. As my daughter said, "It seems like we could ask for anything and they would be glad to bring it to us!" Nice bathroom, very quiet. I like the somewhat classic style of the place.

The room was smaller than I expected, and the club was closed for COVID -- this was a real disappointment as that was the reason I agreed to such a high price. They tried to make up for it though and did pretty well with that.

5.0 / 5.0

Jul 2021

Exceptional

Very big room，fantastic facilities，good food，great staff

4.5 / 5.0

May 2021

Superb

- great breakfast - perfect service

- furnishing a little battered (carpet in the room looks not clean)

5.0 / 5.0

May 2021

Beautiful hotel, wonderful staff

It’s very clean, quiet, beautiful hotel. The staff was great, in particular Frank! He was very informative with info about a trip, and even made a snack and water bag for us to take. He also gave a great recommendation for some local food. Breakfast is very good, they have a wide selection of delicious foods

The only small thing that could be improved is the lounge bar isn’t prepared for someone to have a cocktail. I went for a drink around 6pm but they first handed me a coffee/tea menu, they had to go find a wine/drinks menu. When I had a drink they didn’t bring any kind of snack which is usually customary in hotel lounge bars. I was the only one there, so maybe it’s something that can be improved to bring in more people to sit there for an evening drink

4.5 / 5.0

May 2021

Overall a very good stay

Swimming pool and gym were nice and quiet; Breakfast was great;

Checking in wasn’t as smooth as expected

5.0 / 5.0

Jan 2021

Exceptional

Everything! All the staff I encountered were super friendly. Sunny at the Spa was amazing. Kelvin in Flair was exceptional ☺️

FAQs

How much does this hotel cost compared to others in Chengdu?

The average price for a rental in Chengdu is $56 per night. This rental is $50 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Ritz-Carlton, Chengdu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Ritz-Carlton, Chengdu. Enjoy the water!

Is The Ritz-Carlton, Chengdu pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Chengdu?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Chengdu, at $106 per night for your next great vacation.

$$$$

The Ritz-Carlton, Chengdu

Hotel in Chengdu

Reasons to book

About this hotel

Amenities

Map of Chengdu

Nearby attractions

Available Rooms

Club King Room

Business Suite

Deluxe King Room

Premier King Room

Club Premier Suite

The Ritz-Carlton, Chengdu

Hotel in Chengdu

Reasons to book

About this hotel

Amenities

Map of Chengdu

Nearby attractions

Available Rooms

Club King Room

Business Suite

Deluxe King Room

Premier King Room

Club Premier Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chengdu?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ritz-Carlton, Chengdu pet friendly?

What amenities are available at The Ritz-Carlton, Chengdu?

Explore similar vacation rentals in Chengdu

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