White Swan Hotel

4.5 / 5.0

Excellent(315 Ratings)

Hotel in Guangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Located on the historic European-style Shamian Island, White Swan Hotel is located along Pearl River, the centre of Guangzhou’s historic area. It boasts a well-equipped fitness centre, a spa lounge and an outdoor swimming pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Guangzhou

Nearby attractions

Chen Clan Ancestral Hall

2.7 mi

Available Rooms

1 Sofa • 1 King • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

White Swan Hotel

$$$$

4.5 / 5.0

Excellent(315 Ratings)

Hotel in Guangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Guangzhou

Nearby attractions

Chen Clan Ancestral Hall

2.7 mi

Available Rooms

1 Sofa • 1 King • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(315 Ratings)

100% verified reviews

5.0 / 5.0

Apr 2024

Thank you to White Swan Hotel for our pleasant and enjoyable stay in Guangzhou.

We paid to upgrade our room to Deluxe Twin room, it was comfortable, spacious , a stylish room with wood panels and natural colors. Mr. Frankie kindly brought us to the room to make sure that we're happy with our choice of room upgrade. The Jade River and Hongtu Hall restaurants offer delicious dim sum and exquisite cantonese cuisine. Also, we felt special and delightful as we're greeted by the master chef from Jade River restaurant and he offered a complimentary fruit platter to us. Staffs at concierge were very helpful in giving information to go around the nearby areas, assisted us to make booking of online musuem tickets and train tickets. The location on historic Shamian island is truly an oasis of tranquility amid the hustle n bustle of the city.

5.0 / 5.0

Sep 2023

Pleasant

Friendliness and cleanliness

5.0 / 5.0

Sep 2023

Excellent séjour

Au cœur de l'Ile de shamian. Emplacement calme et très agréable. Chambres spacieuses

5.0 / 5.0

Aug 2023

Great value for your bucks, really worth giving it a try

It’s really great, just like you’d expect. It’s a bit pricey and for the same amount of money you could get a bigger room somewhere else but the whole is just so nice than it’s no big deal. Id rather have a smaller room and nice facilities/awesome staff and services than a bigger room. Location is really great, it’s a bit outside of the buzzing city that can be overwhelming at some point so it’s really comfortable.

5.0 / 5.0

Aug 2023

Fantastic and amazing stay

Everything was amazing. The Michelin Star restaurants are super yummy and not pricey at all. Room was very quiet.

Nothing

4.5 / 5.0

Jul 2023

overall I do enjoyed my stay at this hotel.

The room was very clean. Good location but do not like their breakfast, please provide more western breakfast choices.

The breakfast.

4.0 / 5.0

Jun 2023

Very nice and pleasant as usual.

I like the athmosfere of Whte Swan Hotel that I choose as hotel to stay in Guanzhou since more than 30 years.

Staff must speak more english to undersand and attend overseas clients.

4.0 / 5.0

May 2023

A professional environment, clean and comfortable

The hotel met my expectations for a business hotel, the facilities were above average, the staff polite and friendly.

n/a

5.0 / 5.0

May 2023

a must stay hotel

the buffet breakfast was amazing and the price is reasonable. the lunch/the yumcha is a little bit pricy but still attracts many tourists and the locals as well. The environment is fabulous with waterfall, fish and Bush and the museum exhibitions are unforgettable with too many priceless items like ivory and jade engraving arts.

4.5 / 5.0

Feb 2023

Superb

Room was good, location is also perfect

Breakfast was way overrated. Nothing wrong, but also nothing special. Standard hotel buffe. Air-conditioning is pretty loud :(

5.0 / 5.0

Dec 2022

Exquisite hotel, which shows you what Guangzhou is all about.

We had a wonderful stay. All of the staff were friendly and attentive throughout. We loved all of the personal little touches and how everything was good quality. Excellent breakfast, coffee and afternoon tea.

5.0 / 5.0

Nov 2022

Best hotel to stay on Shamian island

Pretty much everything. We liked the spacious room and the river view. The bathroom was big and I loved the vegetarian toiletery of ETRO. Lovely scent on me whole day. We got the room upgraded and a cake delivered for bday. Very appreciated..! My husband enjoyed the pool and sauna. By the way the best thing is the location. Walking distance from the metro station and it's right on the center on the island. You can easily walk around everywhere.

We had a club access but I don't think it was that worth it except we didn't need to wait to check in or have beeakfast in a chaos with bunch of others. (They have a bigger buffet though) They can improve the menu for the club lounge, tea time and breakfast. all of it. The English ability of the staffs was disappointing as usual just like in any other hotels in China. We were expecting it better since it's 5 star hotel. It was good enough to get everything you need. The hotel is well taken care of but old. Hope you get rid of the carpets and old warn out fabric furniture when renovating. They are just not very hygiene and keep the space dusty and smelly. In-room ordering food looked very pricey. We could have ordered some snack and drinks if it was reasonable. There are mostly Chinese restaurants around, so it will be nice if you run a proper western restaurant in the hotel. Also with a vegetarian menu option. As a vegan, there was absolutely nothing to have at those 3 restaurants available in the hotel atm. Sad. Plus the TV channels should add more in English. Only few were on. Shame when there re 3 TVs in the room. (Bring your laptop and HDMI cable!)

4.0 / 5.0

Oct 2022

Luxurious comfort at excellent location, but overpriced and still a Chinese hotel

We liked the comfort, the service, and the location on Shamien Island. Having the club lounge access was a nice treat away from the crowds. Being able to have the concierge at the club lounge make dinner and lunch reservations for the hotel restaurants at short notice was a nice plus. The staff at the club lounge were excellent and so was their English. The dinner at the Tastes of China (I can't remember the exact name) was delicious, as well as the dim sum, both of which we had to pay extra. The room was spacious and the bed was very comfortable. Fruit in the room is a nice touch.

The food at the club lounge was very disappointing especially at the prices we paid for. The lounges at other hotels we have stayed at (the Hyatt) were much better. The breakfast was also disappointing at the club lounge and the Riverfront. For the price that we paid to stay 3 nights, one would expect better food with more variety at the club lounge as well as the River Front. This is definitely a Chinese hotel, albeit it a luxurious one. We are used to better food service at these prices... our server didn't know how to pour a craft beer at the Michelin rated restaurant and when we tried to stop her, it took her a while before she understood. The tea charge was per person instead of per pot for dinner. The pool requires guests to wear swimming caps, even when guests are not putting their heads under water. Many Western hotels at this price point don't have such restrictions. Again, at the price we are paying for, the hotel should just make sure to clean the pool more frequently instead of inconveniencing hotel guests. Hotels seem to have this annoying trend of the TV automatically blasting some music and marketing the moment you walk into the room, and there's nothing to tell us how to stop it or turn it off short of unplugging the TV. Again, at these prices, some peace and quiet seem to be not too much to ask. Limited restaurant options for dinner (perhaps due to Covid?)

4.5 / 5.0

Oct 2022

good!

location

blanket is too hot, summer should use thinner one!

3.5 / 5.0

Mar 2022

the sunshine was great at that day during the recent spring time

this is the first five stars hotel here in China and I have many childhood memories here too

I have been to tooooooooooooo many five stars hotels.

1.0 / 5.0

Sep 2021

Pros and Cons

Good level of English from welcoming staff. The masseuse in the Spa was top-notch. Excellent. The view of the river from the room was nice. The size of the room was generous and comfortable. The room service food was prompt and tasty. Lovely fountain design in centre of hotel. Great antique/Chinese goods shops on the lower floor. Taxi order in advance service.

The room smelled musty. I was woken by noise at 4 30am 4.49 5.03. Not city noise (at back of hotel near river) or person noise. Electrical beeping or whirring sound. Maybe there is a generator in or near the room? It sounded like a fridge going on and off. The beeping was muffled but still audible. I left the room at 5.57 and the noise started again. The shower lever did not work. Bath only. No iron - I had to ask - took time - I was in a hurry. No hair-dryer in room. Booking.com states all rooms have irons, ironing boards and hair-dryers. If this is wrong, please contact Booking. Com. (This is the second time I stayed at White Swan Hotel. I had a more expensive room last time and there was no iron in that room either! I was too tired to call reception that time). At 5.30pm someone knocked on the door 3 times. I did not answer because I was in the bath. Then a person, I think staff, called loudly. I did not answer. Very intrusive. Clearly, I did not want to answer. People do sleep or use the bathrooms in hotels! If it was an emergency - the reception staff would let me know. Please do not keep calling a customer through the door. If they wanted the iron back - I still needed it.

4.5 / 5.0

Aug 2021

Birthday Treat

We booked the Club Package for my husband’s birthday and it was such a treat to enjoy the benefits. All the staff at the Club Lounge were super friendly, helpful and sweet. They recommended fab vegetarian restaurants close to the hotel and also made a vegan cake for us. Loved the view from our room, especially at night and the room was really spacious. Bed was amazing!! Special thank you to the following staff who made our stay extra special: Cecilia Huang, Stella, Xu X Y, Mivva, Nicole, Dana, Hans and Jadyn!!! You guys are awesome!!!

The pool was extremely busy so we did not get a chance to enjoy.

5.0 / 5.0

Jul 2021

Exceptional

Booked staycation remotely for parents in GZ. They enjoyed it throughout. Hotel's responses to enquiries were always prompt. Requests were met with best efforts. Truly top-notch services. Thank you.

4.5 / 5.0

Jun 2021

Superb

Friendly helpful staff, good location.

4.0 / 5.0

May 2021

white swan suffers from the usual hindrances like tourism, but is well maintained and well managed

service , location, room.

heavy traffic jams outside hotel area

4.5 / 5.0

May 2021

Superb

Really enjoyed my stay, everything was good, and surprisingly all the staffs were able to speak Cantonese with me.

4.5 / 5.0

Dec 2019

The best value for Shamian Island, beautiful views to relax, a zen ambience after a busy day.

The view for the river, the swimming pool is big and the spa quite and relax.

The breakfast could improve.

4.6 / 5.0

Oct 2019

We appreciate the relax and charm of Shamian Island,near by Pearl River.

We love the charm of Shamian Island, walk by the gardens, near by Pearl River, and the swimming pool is amazing for kids.

The price of the breakfast is too much.

FAQs

How much does this hotel cost compared to others in Guangzhou?

The average price for a rental in Guangzhou is $56 per night. This rental is $16 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at White Swan Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at White Swan Hotel. Enjoy the water!

Is White Swan Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at White Swan Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Guangzhou

Explore all rentals in Guangzhou

4.1 / 5.0

Excellent(1,542 Ratings)

The Garden Hotel Guangzhou

Hotel

in Guangzhou

5star

1 queen bed

Garden · Air conditioner · Internet / Wifi

Enjoy the best of Guangzhou in our Hotel, The Garden Hotel Guangzhou. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

White Swan Hotel

Hotel in Guangzhou

Reasons to book

About this hotel

Amenities

Map of Guangzhou

Nearby attractions

Available Rooms

White Swan Hotel

Hotel in Guangzhou

Reasons to book

About this hotel

Amenities

Map of Guangzhou

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Guangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is White Swan Hotel pet friendly?

What amenities are available at White Swan Hotel?

Explore similar vacation rentals in Guangzhou

Guangzhou travel inspiration

Related vacation destinations