Comfort Inn Cancún Aeropuerto

Photo of the whole room, Bedroom, On site

2.6 / 5.0

Fair (2,170 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Comfort Inn Cancún Aeropuerto is 5 minutes’ drive from Cancun International Airport and offers a free airport shuttle from the airport to the hotel (one way). There is a 24-hour front desk, free WiFi and free parking.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

30.1 mi

La Gran Rueda Cancún

11.6 mi

Available Rooms

Double Room

2 Double • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room - Non-Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room - Non-Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room - Disability Access/Non Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Comfort Inn Cancún Aeropuerto

$$$$

2.6 / 5.0

Fair (2,170 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

30.1 mi

La Gran Rueda Cancún

11.6 mi

Available Rooms

Double Room

2 Double • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room - Non-Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room - Non-Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room - Disability Access/Non Smoking

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

2.6 / 5.0

Fair (2,170 Ratings)

100% verified reviews

2.0 / 5.0

Apr 2024

Dasayuno pobre. La ubicacion era ceecana al aeropuerto,.

Ducha pesima (3 hilos de agua). No funcionaba el televisor ni tampoco la caja de seguridad. Nos dieron 2 toallas y fuimos 4 personas. Pagamos 150 Dolares americanos por un hotel que no lo vale. Las fotos que figuran no son las del hotel.

0.5 / 5.0

Mar 2024

SCAMMED on the price, wouldn’t recommend

They will confirm the booking for a lower price and charge you at the property a higher price, saying that are “taxes”. And when I arrived in ‘my room, there’s no remote for the TV, when asked, they will just say that the whole Hotel is without the TV service. Worst hotel I’ve been.

4.0 / 5.0

Mar 2024

Bien, para una estadía rápida, el personal atento

Cómodo para llegar en la noche

El desayuno un poco limitado

1.5 / 5.0

Dec 2023

Pecimo

Me dejo muy mal sabor de voca esperaba un poco mas

Mal limpieza , mantenimiento , lo que decía en publicidad nada

2.5 / 5.0

Oct 2023

Regular

El servicio gratuito de traslado al aeropuerto y el desayuno

No tenía televisión por cable, el wifi mala conexión.

3.0 / 5.0

Sep 2023

Abbiamo soggiornato per una sola notte, come appoggio dopo il lungo volo. Per questo tipo di alloggio lo ritengo adeguat

Ottima posizione, e prezzo basso Vicino c’è un supermarket è il money change.

Purtroppo lo staff non parlava inglese e abbiamo fatto fatica a farci capire.

1.0 / 5.0

Sep 2023

NON-Comfort inn

The bed was comfortable

I booked this hotel because of the airport shuttle. I contacted the property about my arrival time/flight number etc, but when I went out in the Cancun airport there wasn’t any transportation, the driver didn’t respond, the hotel reception as well. So I had to pay for taxi (60 dollars for 10 min ride). The hotel didn’t even say sorry for this situation. The facilities are really old, not so clean. shower, faucet and toilet work bad (room 111). It’s extremely loudly

0.5 / 5.0

Sep 2023

Awful hotel… terrible Management :(

Almost nothing except the hotel is pet friendly, we could say it is a plus

Lack of commitment from the Management Bad conditions of the facilities in general Lack of response from the Management We scheduled a transportation from the airport to the hotel and the transport never showed up, the customer service just limited to say it was not in his hands and the Manager was not present at the time, the subcontracted transport company representative said it was her day-off and she was sleeping (lol!) and that was the final answer! No one cared if the issue was resolved or not… this same situation happened to more than one customer

2.0 / 5.0

Aug 2023

I've had worse experiences but would def. think twice before staying there again

Good location near the airport

You could hear everything in the hallway (loud noises, door slams, people shouting), bathroom was kind of unclean and bed was uncomfortable

1.0 / 5.0

Aug 2023

Very poor

Good for just sleeping one night

The facility never answered me before arrival and I never knew if the shuttle had been correctly reserved

0.5 / 5.0

Aug 2023

Bad Service.

Closeness to the airport. Breakfast was good.

Theres wasn't phone communication from room to lobby, so I had to go all the way down to ask for anything, I was on floor 4. There was not free transportation from airport to hotel as they said in their services offered. They didn't answer their phone as I called multiple times at different times before my arrival. Breakfast started at 7 which is late as I normally have had at 6 in other hotels.

3.5 / 5.0

Aug 2023

It's a clean bed and room near the airport with breakfast and pickup. Nothing more.

If all you need is a clean room with a comfortable bed and friendly staff near the airport this is perfect. If you want anything more, don't book. A breakfast is included which all 4 of us liked (ages 8 to 70). The choice is very limited but what is there is nice (always subjective). And an airport pick up is included but we didn't get to use it as we had to book on the spot because out other bookings front desk was close.

Nothing, because all I wanted was a clean bed.

3.5 / 5.0

Aug 2023

Second stay: a clean bed and room near the airport, nothing more. Including breakfast and pickup.

It didn't change anything in 10 days

4.0 / 5.0

Jul 2023

Very good

The location is perfect, close to the airport for a quick overnight layover. Collection from the airport and good communication with staff prior to pick up.

It is very basic, clean and simple so no major negative. Could do with a bit of upgrading.

3.0 / 5.0

Jul 2023

Close to airport

Shuttle service. And location.

Bathroom was clean but one shower door was missing. The shower in the room that I stayed needs new faucet. I didn't like it.

2.0 / 5.0

Jul 2023

definetely not worth the money

the closeness to the sitpory

it was dirty

2.5 / 5.0

Jul 2023

Passable

The location.

The internet and television doesn't work. El internet y la televisión no funcionaban en el piso 3 varias personas se quejaron.

0.5 / 5.0

Jul 2023

The room was disgusting. Stains on the walls. Rooms were 90+ degrees when we walked in. Yellow stains around the bottom

Nothing. Very dirty

The room was disgusting. Stains on the walls. Rooms were 90+ degrees when we walked in. Yellow stains around the bottom of the toilet. Cracks in the walls. Smelled of must. The doors next to my room had been kicked in and not fixed. This was worst experience I have ever had

0.5 / 5.0

May 2023

Lie

Lied to me about airport shuttle.

Lied!!!

2.5 / 5.0

May 2023

okay for one night close to airport of Cancún

location close to airport

poor breakfast

4.5 / 5.0

May 2023

Great deal to rest one night before an early flight

great place to stay when you need to rest and take a flight the next day very early

a bit old but everything good

4.5 / 5.0

May 2023

I needed an overnight stay in Cancun and this hotel was a good choice.

Close to the airport. Free pickup from the airport. rReturn trip to the airport can be arranged at the hotel for a reasonable price.

The hotel is in an industrial area.

5.0 / 5.0

Apr 2023

Exceptional

close to airport, breakfast, staff

0.5 / 5.0

Apr 2023

Bad

When I arrived 3 couples were already complaining at the front desk how they all got scamed in getting picked up from the airport, they payed and nobody showed up and the hotel does not pick up the phone or give refunds..

2.0 / 5.0

Apr 2023

cheap but not recommended for a long stay

close to the airport

the transportation fare to the airport kept changing

3.5 / 5.0

Apr 2023

Need a simple, safe, comfortable bed for the night before a flight, it's great for that.

Clean, comfortable bed. Slept well. Close to airport. Felt safe. Had a restaurant. I didn't try it. Felt like the reliability of a chain hotel.

It's a bit run down. The airport transport claims to be 500 pesos when it is 10 min drive. I wasn't sure if it was true. They told me 530 there but the email said 500. I still wonder if I could have gotten a bus or an Uber.

1.5 / 5.0

Mar 2023

i would not recommend this hotel to anyone

it was located 5 minutes from the airport

washrooms wasn’t clean; shower leaked to the bathroom. property is listed to offer free shuttle from the airport and we were asked to pay for it.

0.5 / 5.0

Mar 2023

Bad

Advertised as a airport hotel it has no shuttle to the air port.the cartels have taken over the transportation and charge 30 dollars for the one mile ride.total rip off .you should have warned people who trust your site ,l never will again.

2.0 / 5.0

Mar 2023

the room appeared to be clean

restaurant had reasonable food, but very plain. The room was clean

The shower was dangerous, no safety bars anywhere, the water was cold,

1.5 / 5.0

Mar 2023

I do not recommend this Inn.

Nothing

The rooms smelled like mold, the a/c was lukewarm at best. The food in the restaurant was overpriced and awful. The wine selection was one bottle. I could not drink it as the bottle was open for too long and the wine was off. The wings were overcooked and the nachos were in a sea of plastic cheese. The pick up we were booked for at the airport did not arrive. We were told we could have a drop off at the airport in the morning, then told we would have to pay for a taxi. Taxis cost us over $100! So much for the service that was supposed to be provided.

3.0 / 5.0

Mar 2023

It was fine for the coast and location, but don’t know if I’ll stay there again.

The location is good. The woman in the restaurant was helpful and dlowightful.

The night staff was not helpful. The place was very dated. The WC in the bathroom kept running and no one came to fix it.

3.5 / 5.0

Mar 2023

hectic

comfy

no shuttle service when there should have been. nothing done to compensate .

2.5 / 5.0

Mar 2023

good location. clean and comfy room. terrible service. I would not recommend eating there. we won’t stay there again

location was great. room was comfy and clean.

promised shuttle from the airport. it didn’t happen even though we followed all the steps. then we asked for a shuttle from the hotel to the airport. no one seemed to know how that would work and finally we were told Confort inn didn’t have a shuttle service even though the van was parked out front and at the airport they told us which stall they park in. it was chaotic and hugely expensive!

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $174 per night. This rental is $80 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Comfort Inn Cancún Aeropuerto. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Comfort Inn Cancún Aeropuerto pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Comfort Inn Cancún Aeropuerto?

We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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Comfort Inn Cancún Aeropuerto

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Double Room

Standard King Room - Non-Smoking

Double Room - Non-Smoking

King Room - Disability Access/Non Smoking

Comfort Inn Cancún Aeropuerto

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Double Room

Standard King Room - Non-Smoking

Double Room - Non-Smoking

King Room - Disability Access/Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Comfort Inn Cancún Aeropuerto pet friendly?

What amenities are available at Comfort Inn Cancún Aeropuerto?

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