Comfort Inn & Suites West Des Moines

4.1

Excellent(192 Reviews)

Hotel in Clive, IA

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Comfort Inn & Suites West Des Moines is offering accommodation in West Des Moines.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Clive, IA

Nearby attractions

Greater Des Moines Botanical Garden

16.2 mi

Pappajohn Sculpture Park

Available Rooms

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Comfort Inn & Suites West Des Moines

$$$$

4.1

Excellent(192 Reviews)

Hotel in Clive, IA

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Comfort Inn & Suites West Des Moines is offering accommodation in West Des Moines.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Clive, IA

Nearby attractions

Greater Des Moines Botanical Garden

16.2 mi

Pappajohn Sculpture Park

Available Rooms

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(192 Reviews)

100% verified reviews

4.1

Apr 2024

HORRIBLE CUSTOMER SERVICE!

Location was great.

The front desk employee ignored us at check in. We were the only people checking in and after standing several minutes without any acknowledgement. The manager, who was visiting with guests in the lobby had to come over and welcome us and ask the employee to check us in. She did without any smile, acknowledgement or conversation. We stayed 4 nights... second day I had to go to front desk for towels. Third day I called to ask for more towels... toilet paper... empty wastebaskets... get shampoo, conditioner and lotion. I was told I could bring the dirty towels to the front desk and they'd give me more. Your room flyer reads... "If you would like services more frequently, please contact the front desk. " FALSE. I was upset with the front desk employee's (same woman) response to my frustration. She said there was no need for me to be angry, all the others guests were fine with coming to the front desk for their room supplies. I asked to speak to a manager and was told he wasn't there, but that the eyes in the sky were seeing everything. I can only assume she was speaking about security cameras. I told he I didn't need her attitude and she literally shouted to the room full of incoming guests... who has more attitude, me or this guy? Upon checkout, ( same female employee) didn't smile... speak... stared as my wife has she returned our room keys. I'm sure it is way too much to expect a friendly... thanks... did you enjoy your stay...etc. This was the Comfort Inn on Jordan Creek Pkwy, in West Des Moines Iowa. We have stayed at other Comfort Inns and had wonderful service. We were in town for a wedding (4 nights)... family and friends could not believe our hotel experience. Evidently, you're now a self service hotel. Very disjointed with your lack of any customer service. You put one miserable employee at the front desk representing the face of your organization and negatively impacting guests experience.

4.1

Mar 2024

Short, simple and no drama

Simple and clean

Nothing

4.1

Aug 2023

Post-op Recovery

I needed a room close to eye surgeon within close proximity for post-op & follow-up appt the next day. The staff immediately acknowledged my request for early check-in & adjusted my reservation. They let me pay ahead due to no vision following surgery. They helped me to my room, provided bottled water, and offered to prepare breakfast & bring it to my room. The entire saff was so accommodating, friendly, and appr3ciative for my business.

I have no complaints!

4.1

Jul 2023

Would have given a ten if not changing rooms and the TV issue

Location

TV didn’t work in our room and had to change rooms. Then that TV didn’t work initially but after resetting it worked.

4.1

Jul 2023

Exceptional

Clean, well located and very friendly staff

4.1

Jun 2023

Exceptional

clean, attractive decor, friendly

difficulty getting back to Main Street

4.1

May 2023

Great experience

Breakfast was great. Maybe add bacon as a selection too

Nothing

4.1

May 2023

It was okay for one night only!

Room was good location, away from the noise.

There was a large group of very boisterous adults and children that literally took over all the public spaces, the lobby, food area and pool.

4.1

Mar 2023

Our stay was fantastic, front desk guy was very pleasant, would stay again.

the room was much bigger than I expected it to be. we joked about how we could easily sleep 10 people in the room. Also it was very close to everything we did (food/entertainment)

N/A

4.1

Feb 2023

convenient and efficient

the bed was super comfy

the breakfast wasn’t ready when we were told it would be and the man working the ‘kitchen’ chased us out from getting the food that WAS ready

4.1

Feb 2023

overall a great stay!

how clean it was

breakfast was running low on items

4.1

Feb 2023

Superb

Location was great

Pillows

4.1

Jan 2023

very nice

newer property. very clean

nothing

4.1

Dec 2022

Very good

Nice room, pool was great

The breakfast selection the juice machine was not working and there was no sign so I was fumbling with it thinking it was working but it wasn't. Also just not much available and the warm options was biscuits and gravy, not a fan of.

4.1

Nov 2022

Everything was fine except checking in with her. If wasn't late and being tired after drive I would

Yes. Good choices

Melissa who told me her name was Melinda was very rude and put out checking me in. I apoligized for bothering her and told her she was rude. She repeated several times I've done nothing wrong and I will ask you to leave. I was very uncomfortable the length of time she had my driver's license and credit card. I put watches on them to prevent any problems. Everyone else was very welcoming and friendly.

4.1

Oct 2022

Excellent

clean

No restaurants in walking distance

4.1

Oct 2022

Superb

TV didn't work and we were quickly moved to another room. Very pleasant and apologetic staff. Beds comfortable Breakfast very good.

4.1

Sep 2022

very enjoyable

The lady (Angi) at the reservation counter was running everything. She was absolutely great doing her job and taking care of business. Whoever owns this hotel should make sure they pay her for what's she worth. If had a hotel, she would be the first person I would hire. Thanks Angi for making our trip to Des Moines an enjoyable one.

4.1

Sep 2022

Exceptional

Friendly staff and breakfast was great

4.1

Sep 2022

Good

The breakfast

Seemed outdated

4.1

Sep 2022

Enjoyable stay and located near shopping and restaurants.

Very clean and comfortable.

Nothing

4.1

Aug 2022

It worked out great for us going to the state fair!

Very clean!

FAQs

How much does this hotel cost compared to others in Clive?

The average price for a rental in Clive is $204 per night. This rental is $98 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Comfort Inn & Suites West Des Moines. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Comfort Inn & Suites West Des Moines. Enjoy the water!

Is Comfort Inn & Suites West Des Moines pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Comfort Inn & Suites West Des Moines?

We found 5 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and tv.

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$$$$

Comfort Inn & Suites West Des Moines

Hotel in Clive, IA

Reasons to book

About this hotel

Amenities

Map of Clive, IA

Nearby attractions

Available Rooms

Comfort Inn & Suites West Des Moines

Hotel in Clive, IA

Reasons to book

About this hotel

Amenities

Map of Clive, IA

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Clive?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Comfort Inn & Suites West Des Moines pet friendly?

What amenities are available at Comfort Inn & Suites West Des Moines?

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