HM Playa del Carmen

8.5 / 10.0

Outstanding(755 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located in Playa del Carmen in the Quintana Roo Region, 100 metres from Quinta Avenida and 200 metres from the beach. HM Playa del Carmen boasts an outdoor pool and terrace. Guests can enjoy the on-site snack bar.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

2 Double or 1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

HM Playa del Carmen

$$$$

8.5 / 10.0

Outstanding(755 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

2 Double or 1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Outstanding(755 Ratings)

100% verified reviews

8.0 / 10.0

May 2024

Conveniently located and away from the loud clubs

Cosy hotel just outside the Main Street but still minutes away on foot to the beach and main shopping area Fairly quiet at night apart from the night bar but doesn’t go past 11pm Beds are comfortable and the rooms are spacious Great breakfast with hot food Staff was really friendly and helpful throughout Tour desk in reception area was really handy as they can help you plan excursions Pool area was a plus

Air conditioning was a bit loud

8.0 / 10.0

May 2024

Basic but worth it.

Staff were friendly, polite, and helpful. Ground floor oom was clean and tidy with a comfortable bed.

Room was basic with a lack of storage space for clothes etc. We didnt spend much time in the room but it would have been nice to have more than just a basic TV which showed one English-speaking channel (bbc news). Ground floor room had window looking out over a walkway and pool area so privacy was lacking or blinds remained closed so had no natural light.

8.0 / 10.0

May 2024

hotel top

l'emplacement est idéal et le cadre de l'hôtel est très sympathique avec sa piscine centrale

4.0 / 10.0

Sep 2023

Bien pour une nuit, pas plus

Personnel accueillant Proximité de la 5th avenue Pratique pour une ou deux nuits

Chambre sans fenêtre donc très lugubre Petit déjeuné : mauvaise qualité, choix restreint et trop de monde au buffet pour la capacité Bruyant car nous étions dans le passage des escaliers

8.0 / 10.0

Jul 2023

good

The pool is the best part! The rooms are clean and AC is good. Had a little trouble contacting the hotel prior to the stay because we booked with a third party (booking.com).

You will need more that "travel spanish" to sort out anything significant with the staff.

9.0 / 10.0

Jul 2023

Nice small hotel

Nice small hotel, nice breakfast. not overpriced pool bar.

10.0 / 10.0

May 2023

Great location, beautiful and friendly staff

It looked beautiful, breakfast was nice and it’s a great location. The staff was very friendly as well :).

8.0 / 10.0

Mar 2023

Very good

This was my third stay. The folks at the front desk are very good. The breakfast crew needs some improvement. The cooks need some improvement. They only speak Spanish. So, every morning is a challenge. It can wear one down during an extended stay. The bartenders at the pool bar tend to enter into conversations leading to ignoring the needs of their customers. However, they perk up when there are young ladies they find attractive.

Being ignored by the bartender.

9.0 / 10.0

Feb 2023

good value for money, helpful receptionists

Excellent location, good breakfast

Noisy air-conditioning

10.0 / 10.0

Feb 2023

Great hotel

Great pool area and great staff. Room was very nice and location is perfect.

9.0 / 10.0

Feb 2023

nice but no nice beach nearby

comfort, hotel condition is good

it’s very small and there’s little space (at the pool, at the breakfast restaurant)

8.0 / 10.0

Jan 2023

No elevator

The only down fall of this hotel there wasn't any elevator, I had to make two trips with my luggages...

9.0 / 10.0

Jan 2023

I recommend, best hotel from the 4 hotels we stayed at while in Mexico.

Beautiful property, excellent pool area. Surprisingly well priced bar at the pool. Beautiful room, we had the junior suite with balcony. Barely any noise from inside the hotel, which was a first for our stay in Mexico. Friendly staff, helped with our special request to connect the TV in our room to internet so we could watch Netflix.

If your room is facing Av Constituyentes then expect loud traffic noise in your room starting from around 6-7AM each morning.

9.0 / 10.0

Jan 2023

Really great hotel

Great hotel… lovely pool and rooms. Excellent location

Night receptionist was very rude. All the rest of staff were lovely. He charged me USD to have a friend come in for 10 minutes to my room while we sorted some travel arrangements

10.0 / 10.0

Jan 2023

centrally located, friendly staff, free parking

You are entering into an oase of silence, nature,… in the middle of the crowded city center. So peacefull. If preferred you can go to the beach or enjoy swimming in the pool with a cocktail . the staff is very friendly and helpfull. Rooms are spacious , clean, nicely decorated, everything you need is available. Breakfast was amazing, so many choises, fresh made omelet by the chef , juices, fruit , vegetables woow Keep in mind they do not have an elevator and the hotel has 3 floors if needed request a room on main floor.

10.0 / 10.0

Jan 2023

We would love to come back I’d we visit again.

staff were really friendly, food was amazing and well priced.

nothing bad to say.

10.0 / 10.0

Dec 2022

Awesome hotel. Will stay there again for sure!

Stylish and comfortable

10.0 / 10.0

Dec 2022

Exceptional

The hotel was amazing! The staff was friendly and helpful with all our questions. Location was great and it was easy to walk to restaurants, shopping and to the beach. Don't let the busy street fool you, because when you enter the hotel, it is a small paradise removed from the busy street outside. The breakfast buffet was incredible. Would absolutely stay here again.

I would request a room farther from the entrance of the hotel the next time we would stay here.

8.0 / 10.0

Dec 2022

excellent

lovely staff clean spacious well decorated bedrooms

small pool area

8.0 / 10.0

Oct 2022

we stayed 3 nights and enjoyed the relaxing pool vibe, I’m not sure how difficult it might be to get sun beds in the bus

nice hotel in not such a nice resort! staff were great

lovely staff, pool bar was good to have especially Happy Hour

8.0 / 10.0

Oct 2022

Very good

Breakfast was really good! Big variety Great location Nice pool

9.0 / 10.0

Oct 2022

Superb

nice room, very cool pool area, nice breakfast, service was fine

Warning that they take a copy of your credit card with a copy machine for diposit which is totally unsafy and probably illigal.

9.0 / 10.0

Aug 2022

Superb

Great Aircon. Friendly and helpful staff. Nice pool. Excellent breakfast with freshly prepared customised omelette. Location excellent and with secure parking, so felt safe and could walk to restaurants, supermarket, and tourist strip/shops.

Restaurant staff on a bit of Mexicali time.

8.0 / 10.0

Aug 2022

Good.

I’ve stayed here many of times before because it is always clean and well located and quit.

They used to give breakfast free and this recently changed. The breakfast has always been good, but now you need to choose a room on booking site that includes breakfast. They now charge $10 per day per person breakfast if you don’t book it ahead of time. This change I do not like and while I have stated here several times before, it may cause me to choose a different location that includes breakfast. I will say that the front desk was not accommodating as they usually are but the Manager was very accommodating when I complained.

9.0 / 10.0

Aug 2022

Little gem in great location

Room very spacious and very clean. Separate bathroom and dressing area Pool and bar area especially great in the evening Location great to find all the local shops, restaurants, beach and pier Highly recommended

Nothing

8.0 / 10.0

Aug 2022

Very good

Very big room and shower, clean and comfort.

The bed was small and they charge you extra tax when you arrive

8.0 / 10.0

Jul 2022

wonderful

it’s location was great and very clean

6.0 / 10.0

Jul 2022

i would not recommend this hotel

location

swimming pool very uncomfortable sunbeds and by far not enough for all gasts

8.0 / 10.0

Jul 2022

great stay, would return again

big spacious room, clean, very close to everything

no snack vending machine

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $181 per night. This rental is $17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at HM Playa del Carmen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at HM Playa del Carmen. Enjoy the water!

Is HM Playa del Carmen pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at HM Playa del Carmen?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Outstanding(110 Ratings)

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HM Playa del Carmen

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

HM Playa del Carmen

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is HM Playa del Carmen pet friendly?

What amenities are available at HM Playa del Carmen?

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