JW Marriott Grosvenor House London
4.1
Excellent(1,132 Reviews)Hotel in City of Westminster
5-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Standing on Park Lane in Mayfair, this excellently located landmark hotel is perfect for Hyde Park, Buckingham Palace, shopping on Oxford Street, and West End glamour.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of City of Westminster
Available Rooms
Deluxe Room, Guest room, 1 Queen
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, Guest room, 1 King
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Room, Executive lounge access, 1 King
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Suite, 1 Queen
1 Double • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Suite, 1 King
1 King • 516 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,132 Reviews)100% verified reviews
4.1
The lounge.
The club rooms were basic and the mini bar not fully stocked. The club area was closed due to a refurbishment yet we were still charged full club room rates without the facilities, beverages, snacks or breakfast.
Our room was very bland and certainly not of a five star standard for London.
4.1
Location
They put me in room which is not in good condition.
4.1
Great location and incredible staff, the staff were a real highlight for us. Every staff touch point was a pleasant experience.
Our room was a little noisy.
4.1
We were given a smaller room then expected and the smell was unpleasant at times.
Small room - on bed although had asked for 2-
4.1
good location and service
no negatives
4.1
Hatte Ärger wegen ihnen, Booking com, Reise wurde bereits 6.10. abgebucht aber nicht an Hotel weiter bezahlt !!!! Stornierung wäre bis 1 Tag vor Abreise möglich gewesen…. Vom Hotel wurde nochmals verbucht, so was habe ich noch nie erlebt, hat mir Ferien irgendwie verdorben.
Ist das 2. mal, dass ich negative Erfahrungen mit Booking com mache …!!!
4.1
قريب من الهايد بارك والاماكن السياحية
الموظفون متعاونون
4.1
La calidad del
Servicio
No hay muchos lugares. Para comer , compras, son pocos , cerca.
4.1
Excellent location, clean, everything was arranged
Nothing
4.1
افطار مميز
لا شي
4.1
Exceptional service from the moment we arrived
Breakfast outstanding
Rooms comfortable and luxurious
4.1
We were charged twice for our rooms by the hotel
4.1
Location good food staff
4.1
Cleanness
All good
4.1
The room was clean and comfortable and had air conditioning.
The check-in process was too slow, only two people on the desk, with large queues forming. The hotel is over-priced for the facilities provided.
4.1
قرب موقع الفندق من اكثر المواقع السياحية
وجود شطاف في بعض الغرف
حجم الاسره صغيره جداً
المراتب والخداديات غير مريحه نهائياً
والمتضح انها لم تتغير منذ زمن
4.1
We had a great stay with the family.staff were ever so helpful.excellent customer service.
The beds were not comfortable at all.
4.1
Our room smelled musty when we arrived. We alerted housekeeping. We had to go out for an event that evening in the great room downstairs. When we arrived back at 12.30 we could not enter the room and had to go to reception. We were then told we had to change rooms - AT THAT TIME. I have long-Covid and had booked into the same hotel as the event as I get very tired. But I may as well have booked a cheaper hotel elsewhere - it took over 30 mins to change rooms. In the new room there was half empty water bottles. All in all very poor. The staff at reception said they would remove the breakfast cost and service charge - we were both too tired to argue. Bearing in mind the cost of the room - and the terrible state of the room - I think they should have offered us a full refund
The room!!
4.1
الراحة والامان
لاشيء
4.1
The location staff were super friendly, room size is good
First the complementary milk is in the fridge whenever I use it they don’t put new I called many times and they bring me one the rest of the days I didn’t call so they didn’t put any …. I payed through apple the deposit took around a month to be refunded to the account after several calls and correspondences
4.1
موقعه قريب من جميع الخدمات
كثره العرب
4.1
Outstanding in every way
Having to leave - though I did extend an extra day lol
4.1
The location and size of the room
There was no Wibla direction for the prayer
4.1
الموقع ممتاز جداً وقريب من اغلب الاماكن الشهيره ومقابل للهايد بارك مباشرة
تعامل جميع طاقم العمل لطيف جداً وفي قمة التعاون حتى انهم وافقوا على تسجيل دخولي قبل الوقت بكثييير
السعر مرتفع نوعاً ما
4.1
Service war sehr gut und die Lage auch
Das Hotel wurde renoviert aber noch nicht komplett.
Die Dusche war sehr schwach und die Heizung war nicht gut. In unserem Zimmer war es kalt und wir haben eine zusätzliche elektrische Heizung bekommen
4.1
les petits dejeuners
les toilettes étaient bouchées tous les jours. nous avions réservé 3 chambres quand nous sommes arrivées seulement 2 etaient enregistrées les 2 chambres qui devaient être de même catégories ne l'étaient pas notre chambre faisait le double de celle de mon fils et de sa femme. les chambres n'ont été disponible qu'à 18 heures sauf une !!!
4.1
After the check in, everything was great, staff were nice and services were good
The check in took longer than expected
4.1
Location and cleanliness and helpful staff
Non
4.1
موقع الفندق مميز و متوفر فيه جميع الخدمات وتنظيف الغرف بشكل مستمر
4.1
Location, staff and decor
Nothing
4.1
The executive Lounge.
Bathroom floor was cold, would love underfloor heating
4.1
The Staff is so friendly, the location, the room was nice and clean.
Nothing
4.1
Superb afternoon tea
In this price range one should not expect less than perfect service and quality. Unfortunately most of the staff did live up to that expectation with many of them being in training. This leads to getting the standard process delivered without any of the 'wauw' elements that one should expect in such a high quality hotel.
We asked for an additional bed for our daughter and the one we received was just below standards
4.1
Every at morning there is a bad smell in the room its like someone is cooking in my room
4.1
Location
Service
4.1
Great location
Reception area is lovely and bar and restaurant amazing
The view from the room was the internal courtyard with cables etc not nice
4.1
قريب من الاماكن المميزة في لندن و كل شي حولك ماتحتاج سيارة
هاذي السنة الموظفين اللي موجودين صايرين نفسيات
4.1
Of course the front desk staff ( Anna, Gabrielle) very sweet staff and helpful.
Also the room service crew especially Mrs. Sharifa, I appreciate her efforts and her crew.
nothing
4.1
La ubicación
Me robaron el teléfono en la puerta del hotel …. no es un problema del Hotel …sino de Londres
4.1
We asked on Friday afternoon when we checked in what time breakfast was at the following day and was told 6.30 am. When we went to the restaurant we were told it was open at 7 am. So we were given the wrong information by reception.
For a hotel that charges £1065 a night and not to be given breakfast even as a takeaway and given the wrong Information was very poor.
I have stayed in less up market hotels and have been given a better service.
We attended the negotiator awards. One of the security guards was very rude. The lady in question was very distinguishable, and if she worked for me, I would have sacked her. We went to the Grosvenor as we thought we would have gotten a certain level of care and service.
This was very much lacking.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $299 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott Grosvenor House London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is JW Marriott Grosvenor House London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Grosvenor House London?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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