Emporio Veracruz

Property building, Night, Other, Street view

Day, Pool view, Swimming pool, Swimming pool, sunbed

Property building, Day, Pool view, Swimming pool, sunbed

8.8

Excellent(2,919 Reviews)

Hotel in Heroica Veracruz

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Available Rooms

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Emporio Veracruz

$$$$

8.8

Excellent(2,919 Reviews)

Hotel in Heroica Veracruz

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Available Rooms

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.8

Excellent(2,919 Reviews)

100% verified reviews

10.0

Oct 2024

Visita de trabajo pero que se hace muy amena por la atenciones recibidas.

La atención y accesibilidad del personal de recepción y gerencia.

Tal vez un poco el tamaño de la habitación

9.0

Oct 2024

bastante bueno

La ubicación y el desayuno

Las cortinas no funcionan bien

3.0

Oct 2024

Hotel staff was very nice but hotel itself did not meet cleanliness and safety.

The staff was very nice and helpful

The door leading to the balcony did not have a way to lock it. My toddler was able to open it and go outside. Requested another room and room that was given already had people in it. Got put into another room where the AC did not work but had a sliding door that locked. Had to go from the 8th floor to 1st floor and back up to 8th floor all while carrying all my luggage's, my toddler and infant. Ended up in a room that had roaches, didn’t notice until the morning.

9.0

May 2024

Bueno

Albercas y ubicación

Se está quedando un poco viejo y pueden mejorar en limpieza

8.0

May 2024

für Kurzaufenthalt in Hafennähe perfekt

das erste Zimmer war feucht und roch stark nach Feuchtigkeit ( 5. Etage) nach zimmerwechsel in die 7. Etage ( Meer- und Stadtblick, umlaufender Balkon ) alles perfekt!

Zimmer der gleichen Kategorie in unterschiedlichen Etagen unterscheiden sich sehr, notfalls Wechsel erbitten

8.0

May 2024

aceptable

Todo bien

El desayuno a las siete, lo necesito mas temprano.

10.0

Apr 2024

Great

Central

Nothing

10.0

Apr 2024

Excelencia

Todo estuvo súper ! Yo quede encantada con la habitación , el personal súper lindos y amables , la comida súper rica ! Todo ok ❤️

9.0

Mar 2024

Excelente hotel en el centro de Veracruz

En general excelente

Las albercas las estaban limpiando a las 8 am, cuando el horario de servicio era desde las 7 am

10.0

Mar 2024

Excelente hotel para quedarte

En general el hotel es bonito espacioso con áreas de alberca increíble hay 3 albercas y un jacuzzi súper placentero

Los pasillos del hotel tienen alfombra y huelen un poco a humedad

10.0

Mar 2024

Muy bien

Del hotel me gustó todo

Que permitan que las niñas y niños usen el jacussi

7.0

Mar 2024

Desperdicio de agua innecesario.

Las instalaciones son limpias y confortables

No son eco friendly porque desperdician mucha agua. Deberían invertir en reducir el gasto de la misma y más ahora con la escasez. Estuve en el tercer piso y para que el agua de la regadera salga caliente tienes que dejar abierta por más de 5 minutos las llaves del lavabo y la regadera y eso que nos enviaron al técnico de su hotel. Su sistema debería de mejorar. Inviértanle .

10.0

Mar 2024

Excelente y muy agusto

Instalaciones y servicio excelente

10.0

Dec 2023

Excelente en todo

La ubicación excelente, Las camas muy cómodas, el desayuno muy rico y amplio, 5 de 5

El agua de la regadera difícil de mezclar, la TV se veía azul y me ofrecieron algo que no cumplieron, pero eso no afectó mi estancia

10.0

Nov 2023

Excelente lugar para hospedarte

La cama es muy cómoda, excelente ambiente en la habitación para el descanso. El bufet es delicioso. Instalaciones muy limpias. Sin duda, regresamos!

Observamos un sillón en el bar, deteriorado, se veía viejo, rompia con la excelente imagen del hotel. El personal del valet parking, quizás debe estar más atento a recoger el auto de los huéspedes.

7.0

Jul 2023

Good

Facilities was damage

2.0

Jul 2023

Sewage stink and dripping water ruined our stay.

We liked the sea view of the port.

We didn't like the room at all because it smelled of sewage since the moment we arrived. We reported it immediately and were told there were no other rooms available. The smell was insupportable, and we smelled it all night long. Disgusting! On the second night water started to run through the ceiling, and we had to put towels because it was a steady flow, not drips. The personnel were polite and could see there were problems, but nothing was resolved. Even the glass in the door to the balcony was held together with grey sticky tape. The room should never have been rented. It was totally substandard. A very disappointing experience of a hotel we'd already stayed at 2 times before. The hotel did give us a 50% refund, but it wasn't enough. The room wasn't worth $1000 mexican pesos a night, never mind $6,000. It was really minimum customer service.

10.0

Jul 2023

Fantastic experience!

Clean and great facilities.

All was great.

9.0

May 2023

Comfortable and enjoyable

Service was great. The breakfast buffet was great. Everyone so nice and kind. Housekeeping clean the room even when we were leaving that same day, that was super nice!!!

We traveled with my mother who is 90 years old and the bathroom in the room has a bathtub and didn't have a handle to hold yourself. I should have informed the hotel and get a special type of room, but usually hotel rooms have a shower or at least a handle.

1.0

May 2023

They cancel your reservation

Just the pool,

They cancel or not recognize my reservation

9.0

Apr 2023

Superb

Everything

6.0

Apr 2023

Great location but such slow bar service we ended up going elsewhere for a drink

Location and View are exceptional, if you want to look out over the port then this is the place to be

Bar and poolside service was terrible. We were a group of 8 people and on every occasion we sat down we had to go after 15 minutes to find a member of staff to serve us. They were cheerful and friendly but they really didn't want to serve any drinks or food if they could avoid it. We ended up visiting the nearby Fiesta Americana hotel when we wanted gin tonics or a bottle of wine in the evenings or afternoon as the Empporio had such shockingly slow service.

10.0

Apr 2023

Good place, safe and everything walking distance

I did not eat at the resturant. Location was great and very safe.

The only thing I wish that they would give coffee for coffee maker everyday. We stayed 3 days, we had to pay for another coffee pack to have coffee the 2 day

1.0

Apr 2023

Too expensive vs very bad quality

So bad hotel

Everything

10.0

Apr 2023

Confortable

La vista

7.0

Jan 2023

Good

Comfortable bed, good view, lovely outdoor pool, central location

Constant squealing noise outside from roof of local business, food is overpriced, they leave the air conditioning and lights on after cleaning which is an insane waste of energy, they charged me USD$45 for a call within Mexico! Generally overpriced, even at discounted rate.

9.0

Nov 2022

The Emporio was a supremely comfortable and convenient base for exploring Veracruz.

Perhaps because we extended our stay, we ended up in a room with a far lovelier view than we expected. We thoroughly enjoyed it! We did not eat breakfast at the hotel every day, but on the occasions we chose the breakfast buffet we thought it was extremely good.

A shame the cevicheria was not operating during our stay. It seemed it would be opening up for the World Cup.

4.0

Oct 2022

Disappointing

Location is good every thing is walking distance

Staff is rude the only way they going to help you is if you are dressing good or if you show up in a nice car but if you show up with a backpack and a taxi and wearing shorts and t shirt expect no help

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

The average price for a rental in Heroica Veracruz is $56 per night. This rental is $23 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Emporio Veracruz. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Emporio Veracruz. Enjoy the water!

Is Emporio Veracruz pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Emporio Veracruz?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Emporio Veracruz

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Emporio Veracruz

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Emporio Veracruz pet friendly?

What amenities are available at Emporio Veracruz?

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