Hotel Acuario de Veracruz
3.1
Average(934 Reviews)Hotel in Heroica Veracruz
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated just 100 metres from the seafront in Veracruz, this hotel offers an outdoor pool, a free Wi-Fi zone and spacious, air-conditioned rooms with cable TV. Veracruz Port is 3 km away.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
TV
Wheelchair accessible
Map of Heroica Veracruz
Available Rooms
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 258 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.1
Average(934 Reviews)100% verified reviews
3.1
No era lo ke pedi, no servía la ventana no se pudo habrír, no tenia tenis komo decía y el baño era muy feo y sucio
3.1
Pues regular estuvo
Llegué al hotel y no había agua caliente olía mucho a humedad
3.1
cuarto sucio camas sucias alberca con cucarachas
cuarto sucio camas sucias alberca con cucarachas
3.1
La ubicación súper bien queda cerca del malecón
Atienda un muchachito por las noches el da pésimo servicio siempre está enojado atiende de mala gana por eso el carro solo lo sacaba en la noche por qué le pedía que abriera el portón de favor para meter el carro y se enojaba y nunca nos lo habría y nos aventaba la llave al mostrador pésimo la verdad no volvería a llegar ay el hotel ya es viejo y se está callendo alberca súper sucia
3.1
La ubicación buenísima!! El personal muy atento y la limpieza bien.
La alberca y en general las instalaciones requieren mantenimiento, las almohadas y el colchón no son lo más cómodo.
3.1
Nada
La atención de recepción, sus instalaciones, no tiene espejo en la habitación, las camas son muy duras
3.1
Las toallas que dan en recepción estan viejas y con manchas de que les cayo cloro directamente, el WiFi solo funciona en el lobby,
3.1
La ubicación es apropiada, debido a que esta a escasas cuadras de la playa "Villa del Mar"
Tienen una pésima atención a los huéspedes y la pesima organizacion del uso del estacionamiento ademas de no tiener marcados los cajones para cada vehículo por lo que esto genera el caos ya que algunos huéspedes no estacionan adecuadamente sus vehículos y debido a la poca disponibilidad de espacio esto los satura muy pronto.
El personal es un tanto poco receptivo a las sugerencias de los huéspedes y prefieren perder clientes que establecer mecanismos adecuados para mejorar atención al cliente.
Finalmente de las 3 noches que reserve, tuve que cancelar la última noche por el comportamiento de los recepcionistas.
3.1
NADA!!!!
HORRIBLE HOTEL MOHO POR TODAS PARTES, TODO DESTRUIDO ESPEJOS ROTOS, INSTALACIONES DEPLORABLES MEJOR HUIMOS A OTRO LUGAR, SUCIO, DESDE LA RECEPCION FATAL QUE SE ESTÁ CAYENDO A PEDAZOS :S
3.1
La ubicación , la atención del personal
Las instalaciones se ven mejor en foto, no había Wifi y ya no da servicio el restauran
3.1
Lo único que funcionó fue el clima y la televisión
Instalaciones deterioradas, los colchones totalmente desgastados, las sabanas sucias, el cuarto no estaba limpio, había cabellos de otras personas, los pasillos a oscuras, el mismo personal se quejaba de la desorganización.
3.1
Ya es un hotel falto de mantenimiento, no hay servicio de restaurante, la limpieza es ineficiente, la verdad tiene muchas cosas que mejorar
3.1
Un poco la ubicación
Hay cucarachas! En el pasillo, en la recámara
No hay WiFi
Las toallas están para tirarse
Cortinas con moho
Mala atención
3.1
A couple blocks from the seashore
Staff was friendly
There was a dead roach under the bed
The pillows smelled like half washed
No trash bags on the trash bins
3.1
A better tv 📺 and towels
The bedroom side’s
3.1
there is a pool in the hotel and an elevator
the pictures on the web don't match the actual hotel status, there are lots of damages on the construction, it needs too much maintenance. The beds are very hard to sleep well.
3.1
Nothing
it was hard to find. nothing close by for food. it seemed run down and old. pieces were missing from the ceiling, showing exposed wires. bed was hard and pillows crappy. there was NO hot water. it rained over night and the streets all got flooded. there were no lights in the pool area and it was freezing. no wifi in the rooms.
3.1
Was clean
Hostess was not ready with the booking
They took over 45 minutes to confirm.that they had a room available.
They were almost fully booked and they had the reservation printed
AC was not working properly
Not enough parking places for cars
Room had no towels and we had to ask for them twice
3.1
Location
Service
Poor Internet only on lobby
3.1
The only good thing to say about this place was the location, it’s only one street away from the malecón
The hallways and rooms were poorly lighted, there were 2 leaks in the bathroom, the A/C is old and sounds like a fish tank, the whole place seems to be under construction but the staff didn’t try to hide it or at least make it less obvious. And the cherry on the top, we find at least 5 little cockroaches in the room
3.1
Enjoyed the stay, price even better. Has a nice pool, good location, several oxxo bearby, block from the sea.
FAQs
How much does this hotel cost compared to others in Heroica Veracruz?
The average price for a rental in Heroica Veracruz is $55 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Acuario de Veracruz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Acuario de Veracruz. Enjoy the water!
Is Hotel Acuario de Veracruz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Acuario de Veracruz?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and tv.
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