Emerald Apartment-complex
Hotel in Bansko
3-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsSki in / Ski out, Kitchen or Kitchenette, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Emerald Apartment-complex is situated at the foothills of the Pirin Mountains, a 1-minute walk to the gondola lift and Bansko Ski Fun & Holidays Shopping Centre . Free Wi-Fi and ski storage are available at the property.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Ski in / Ski out
Family friendly
Map of Bansko
Available Rooms
Twin Room
2 Bunk • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
4 Single • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment
1 Sofa • 2 Sofa • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
2 Single • 2 Single • 2 Sofa • 861 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 10.0
The room was specious
The information provided on Booking from the hotel was not reflecting the reality. There was no electricity , TV and heating when we arrived. There was no swiming pool of coffee corner, there were no curtain in the bedroom.
Once we called the reception for addressing the above, we waited for half an hour for the elecricity and left the room because it was too cold to stay untill they fix the heating system. TV and curtain in the bed room never were recovered(provided). The hotel is not maintained in a proper way, the floor of the room was old and dirty , there is no swiming pool ,restaurant, or even a coffee machine
8.0 / 10.0
thanks for everything to Ms. Lidya. she helped us a lot. amazing staff. Location is super, close to everywhere especially to gondola.
the room was not clean enough. there were webs and died mosquitoes on the ceiling. spa was closed.
7.0 / 10.0
location & use of coffee machine 24/7
very quick check-in & reception staff always v friendly
road in need of repair outside & revamp needed in rooms
4.0 / 10.0
The hotel was close to the Gondola lift, the staff was friendly, the lounge looked nice, there was a coffee machine you could use whenever, for free. The rooms, overall, looked okay.
There was hot water any time of the day or night, and the the tap water was good to drink.
Booking mentioned breakfast is available for an extra cost, but when we got there we were told at reception that the restaurant is closed - no previous notice.
The hotel si advertised as a SPA CENTER, but the spa center was closed - no previous notice.
The bed mattress was a joke, very old and uncomfortable. The towels desperately need to be replaced, they looked like rugs and even the clean ones looked dirty/spotty.
The small fridge in the room would freeze all the food, even if set at lowest power - we had to throw everything away, so a waste of money.
The apartment had no radiator/heater, there was only an AC that they had to set on heat - unacceptable for a ski resort. The twin room was well heated through a radiator.
The twin room's bathroom had an issue with the bathtub, as in whenever you would take a shower or turned on the water in the tub, it would leak from under it and make a wet mess everywhere - no drain the bathroom, so I had to wipe it with the towels.
Bottom line, definitely NOT a 4 stars stay.
6.0 / 10.0
-the location (very close to Gondola Ski Lift)
-there were many places where to eat nearby
-nice pub in the lobby near the ski depot with billiard, darts etc
-the hotel was (apparently) under renovation when we were there, so no: restaurant, bar, spa, swimming pool.
-the impression overall is : probably it was a nice hotel in the past, but now, without any maintenance from the stuff, it seems like, almost an abandoned hotel (the same with the hotels in that area... probably the effect of covid19 pandemic)
8.0 / 10.0
Location
Comfortable two bedroom apartments
Very polite stuff
wifi speed
Pooll closed all the time, spa not work at all.
5.0 / 10.0
super close to the gondola.
secure locked ski/boot room.
extremely helpful staff.
great service/ towels every day.
building was quite old fashioned, room was a little dirty on arrival.
4.0 / 10.0
very VERY out dated for the price
8.0 / 10.0
friendly staff
Rooms need refurbishment. mattresses and pillow are the worst. facilities were closed - only one lift was working and could only fit 2-3 people max. nothing more than a place to sleep.
9.0 / 10.0
The breakfast and the dinner were ok.
7.0 / 10.0
Location was very close to the main strip in Bansko town and not far from the Ski lifts.
I think our room was upgraded to a two-bedroom apartment, which had a lounge and kitchenette. This was ideal as it gave a space for the group to meet up after hours, when bars, etc. were closed.
The food did not cater to vegetarians very well.
Some of the hotel seemed to be a bit shabby - panes of glass missing from internal door ways, etc.
8.0 / 10.0
location room
jakousi, swiimpool
8.0 / 10.0
The location is great for ski and main street
Overall, this is not a 4 star hotel.
5.4 / 10.0
Only the location
FAQs
How much does this hotel cost compared to others in Bansko?
The average price for a rental in Bansko is $92 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emerald Apartment-complex. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Emerald Apartment-complex pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emerald Apartment-complex?
We found 10 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, parking, and laundry.
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