Gateway Express
3.4
Average(488 Reviews)Hotel in Newport
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsInternet / Wifi, Parking, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Gateway Express is located a short walk from Newport city centre, and the coach and train stations. It offers well-equipped bedrooms, 24-hour reception, free Wi-Fi and free parking.
Amenities
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Family friendly
Map of Newport
Available Rooms
1 Double • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 64 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Double • 150 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Single • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(488 Reviews)100% verified reviews
3.4
Location
Things were broken in the room. Bed base had seen better days! Needs a coat of paint to freshen up the place
3.4
Close to the station and petrol station
Bed was comfortable.
Shower was perfect.
Waiting 20 minutes to get served.
3.4
The room was clean but basic
There were no mugs in the room for the two night stay, even though there was a kettle, coffee etc
Reception was in another house and we couldn't get in touch as it was always closed and nobody answering the phone.
Price was expensive for facilities
3.4
Shower was OK
Carpet filthy stains all up walls everywhere, no milk for tea and coffee ,cup had cracked in it all in all I felt that I was robbed out of my money that's why I cancelled my next stay if I would have to stay anywhere it wouldn't be there again .
0
3.4
Η άσχημη μυρωδιά μπαίνοντας μέσα στο κτίριο και επίσης μύριζε πάρα πολύ άσχημα η αποχέτευση
3.4
Good price
Bed was small in length, and could do with triple glazing as was quiet noisy on the main road. Parking was also a bit tricky.
3.4
Cleaners, lovely girls and very helpful. Thank you ladies! 😊
Receptionist was not very polite and helpful. It was difficult to understand what receptionist was saying. Extremely strong accent.
3.4
Location hard to find
Location hard to find
Mattresses very thin
Room freezing cold when first entering
Dirty shower mat/towel on the floor
Peeling walls
Flickering lights
Not much choice for breakfast
3.4
The shower had good pressure.
The bathroom was a bit on the smaller side.
3.4
The receptionist was very polite and was trying to help as much as he could
Clean but everything was old and worn out, including bed sheets, carpets and towels, looked like used for ages.
The internet was very slow and constantly interrupted.
The stuff didn't look after for supplying a new toilet tissue or soap in the bathroom, sugar and milk for coffee or tea.
The TV didn't have good area if at all, and was with bad quality pictures.
Sometimes the heating was forgotten off and it needed time to get warm or having hot water, after questioning the stuff.
The cost is too much for such bad quality 👎
3.4
Bed, Room, complimentary coffee etc-there were 8 coffee, 6 tea, 8 milk
reception opens 3pm- had to walk about for 30 mins, but I had told them I was arriving later than 3pm.
How to use door card to work elec was not explained, and was not obvious to me.
3.4
Blinds are faulty in most rooms......
3.4
location
no staff to contact. phone didn’t work in room.
3.4
Location fabulous did not have breakfast
Nothing perfect stay
3.4
clean and tidy - staff helpful
check in slow
3.4
Located at the rear of the property, no traffic noise. Good bathroom, shower v.g.
Springs to powerful on the room doors, banging through the night, WiFi very poor, off and on with mobile, unable to access on the laptop. Furniture dated, beds seen better days.
3.4
clean
3.4
The room was very nice and not far from the centre.
Struggled to find the entrance. Booking.com said number 50 and it's not called gateway express on the main sign which was confusing. It just says gateway.
3.4
Room was ok.
Reception was supposed to be open until 10.30 p.m. but was closed at 10.15.
Very badly signposted - took a while to find the hotel in the dark.
Reception was at No. 42 but our room was at No. 50. Had to walk in the rain from one house to the other. No mention when booking that the horel was some 6 different propertioes in a row on th street.
3.4
Location
Check in time, earlier check in would be good
3.4
Nothing
Dreadful customer service & substandard room.
3.4
the room was Cosy.
the bed was awful the mattress the springs. woke up with a bad back.
3.4
All round value for money. The exterior was a bit off putting which is being refurbished but inside was comfortable and clean
3.4
To expensive for one night.
3.4
FACILITIES WERE CLEAN AND GOOD TO HAVE KETTLE WITH COFFEE ETC
TV didn't work. Area very noisy at night. You can't access the hotel until 3pm but there is a number to ring should you have a problem. Reception not open on the morning we left so we had to post the key card. After posting the key card through we realised we had left a jacket in the room. Unable to access the building/room we rang the number provided but no one replied. I rang later, being told I'd get a call back within the hour, which I didn't, another time asked to ring back at 5pm but no one answered and several other times no answer at all so very difficult to make contact with anyone. Our mistake but if I had got hold of someone I have explained I am happy to pay for any expense to post the coat
3.4
It was cloto the town
It was clean and tidy
3.4
Room was very clean
3.4
staff very helpful
very clean & good provision
the room was small but adequate & I wanted a cheap room
everything you need nicely fitted out
very hard to find as no picture of outside on booking.com.
also very confusing that they have 2 properties 2 doors apart
lots of going to reception to sort entry card parking etc then got into bed & found only 1 battery in remote!
lots of noise from road & rail. would have liked option of quieter room as I think there were empty rooms
FAQs
How much does this hotel cost compared to others in Newport?
The average price for a rental in Newport is $142 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gateway Express. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gateway Express pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gateway Express?
We found 6 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and tv.
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