Hotel Excelsior Dortmund Hauptbahnhof
3.6
Good(3,429 Reviews)Hotel in Dortmund
Reasons to book
Includes essentialsInternet / Wifi, Parking, TV and more
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About this hotel
Set in the heart of Dortmund, the Hotel Excelsior Dortmund Hauptbahnhof offers spacious rooms with free WiFi access. Guests can look forward to a 24-hour front desk as well as a stylish lounge and bar.
Amenities
Internet / Wifi
Parking
TV
Wheelchair accessible
Family friendly
Map of Dortmund
Available Rooms
Double Room
2 Single • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Comfort Double or Twin Room
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Triple Room
3 Single • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Double Room with Sofa Bed
1 Sofa or 1 Queen • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Classic Family Room 5 People
1 Sofa • 322 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(3,429 Reviews)100% verified reviews
3.6
Frühstück war in Ordnung. Die Lage war gut, da mitten in der Stadt.
Dass ein 2-Bett Zimmer, wenn ein solches reserviert wird, auch vorbereitet ist. Dass man, auch wenn es 2 Hotels in einem Gebäude sind, da einquartiert wird, wo man gebucht hat. Dass Zimmer vergeben werden, in denen der Teppich nass ist und danach man auch noch diskutieren darf, um ein neues Zimmer zu bekommen. Als das anfangs nicht funktioniert hat, wurde mir gesagt, ich soll einfach mein Geld nehmen und mir ein anderes Hotel suchen. Wir hätten fast kein Zimmer für das Wochenende gehabt, weil die Mitarbeiter einfach nicht fähig genug waren, zu erkennen, wo das Problem liegt.
3.6
Tee-Ecke
Sauberkeit
Ich habe ein Babybett bestellt, leider aber nichts bekommen. Mir wurde gesagt, dass der Manager mich kontaktieren wird, ist aber natürlich nichts passiert.
Der Eingang ist sehr Schickimicki
Wir im Moment renoviert
3.6
Great location, loved my new refurbished room although the yellow tiger carpet is a bit funky.
The breakfast was limited. The staff on reception were very pleasant but slow.
3.6
Nur Frühstück
Wir haben ein Doppelzimmer gebucht und bekommen ein riesiges Zimmer mit 5 Betten sowie bei Jugendherberge, total ungemütlich. Kein Parkplatz bekommen. Wir haben uns beschwert aber keine Lösung bekommen. Echt traurig dass man was anderes bestellt und bekommt auch was anderes. Das Hotel ist in Renovierung, Aufzug funktioniert nicht, also leider sind wir unzufrieden. Schade!
3.6
The hotel's location was great, and to our delight, they provided us with paid parking, which proved to be very helpful during our stay.
Our experience was disappointing for several reasons. When we arrived at around 17:00, our reserved room was not prepared and cleaned, which was inconvenient. The staff offered us another room that was OK but unfortunately, we were disappointed to find that it lacked air conditioning and had a very unpleasant smell, likely emanating from the carpets. As a result, we had to keep the windows open for ventilation, but this led to excessive noise during the night and early morning, causing a significant disturbance. Our intention was to take a rest during our stay, as we booked the room in the middle of our journey back home, but the uncomfortable conditions left us feeling extremely exhausted. Consequently, we decided to leave the property at 7:00 in the morning.
3.6
Location
There is no air condition in hotel at all... it was very difficult to sleep. It was 27 during the day, too hot for this hotel.
3.6
location
very noise
very uncomfortable mattress, causing pain
rude staff
terrible smell
3.6
the staff and the room is very clean
3.6
Breakfast
Dirty room, broken bed, small car park for extra money.
3.6
Good location.
Charged 4€ for a bottle of water. Usually at least one bottle is free.
3.6
Beautiful hotel, clean rooms and friendly staff
We were kept awake till late by a group having a party in their room next to us, however the hotel staff were very good and put a stop to it immediately when I complained
3.6
Great location, close to city center
expensive, one of the beds was a very basic sofa bed
3.6
The location was ideal, everything you needed was within a walking distance. The room was better than expected and was spotlessly clean. The price was extremely reasonable for what was on offer.
Very little but if I had to say it would be noise outside the hotel but it is located in the city so has to be somewhat expected. An iron and some hand soap would be nice additions also.
3.6
location
reception mood
3.6
The location
It was really cold when we got there because the windows were opened and the heat was not turned on.
3.6
The location is great. Very close to the Dortmund center. We visited the Christmas markets and this hotel was perfect for that.
Breakfast was awesome! Great variety and plentiful.
3.6
Everything
Nothing
3.6
the location is good, central, the hotel it self is pretty impressive
the room is small, the sound isolation is lacking completely . You can perfectly hear what you neighbors speak in the other rooms and the sound from outside is the same if you close the windows or not.
FAQs
How much does this hotel cost compared to others in Dortmund?
The average price for a rental in Dortmund is $100 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Excelsior Dortmund Hauptbahnhof. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Excelsior Dortmund Hauptbahnhof pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Excelsior Dortmund Hauptbahnhof?
We found 5 amenities for this rental. This includes internet / wifi, parking, tv, wheelchair accessible, and family friendly.
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