JW Marriott Charlotte

9.1 / 10.0

Outstanding(575 Ratings)

Hotel in Charlotte, NC

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Charlotte, 300 metres from Mint Museum of Craft Design, JW Marriott Charlotte offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a shared lounge.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Charlotte, NC

Nearby attractions

Available Rooms

Guest room with king bed, no view

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Guest room with 2 queen beds, no view

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Guest Room with City View

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room - High Floor

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Large Corner King Room

1 King • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

JW Marriott Charlotte

$$$$

9.1 / 10.0

Outstanding(575 Ratings)

Hotel in Charlotte, NC

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Charlotte, 300 metres from Mint Museum of Craft Design, JW Marriott Charlotte offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a shared lounge.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Charlotte, NC

Nearby attractions

Available Rooms

Guest room with king bed, no view

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Guest room with 2 queen beds, no view

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Guest Room with City View

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room - High Floor

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Large Corner King Room

1 King • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

9.1 / 10.0

Outstanding(575 Ratings)

100% verified reviews

7.0 / 10.0

Dec 2024

Beautiful Hotel but should be more for the money

Very Spacious and Clean! Top notch quality

No soft drinks nearby for sale or snacks!

10.0 / 10.0

Nov 2024

We had the best time, food and experience ! Staff is amazing as well as the food!

The restaurants were amazing, staff and food alike!

The beds were like sleeping on a slab of concrete.

10.0 / 10.0

Oct 2024

Excellent

Beautiful place i loved it, will be back

Nothing

8.0 / 10.0

Oct 2024

All great

Easy option

9.0 / 10.0

Oct 2024

Consistent with excellent JW Marriott experiences, beautiful room with great and well planned space

Beautiful room, clean, great service

Self parking was separate and inconvenient

10.0 / 10.0

Oct 2024

Our stay was comfortable, peaceful, and rejuvenating!

The property was very clean and aesthetically pleasing

7.0 / 10.0

Sep 2024

Bon emplacement pour un congrès

L’emplacement à côté du palais des congrès

Le niveau de bruit dans la chambre avec un son aléatoire qui ressemble à une alarme de voiture ou une énorme soufflerie. Je pencherais plus pour une soufflerie, les énormes systèmes de ventilation de l’hôtel étant en contrebas de la chambre (1715)

8.0 / 10.0

Aug 2024

Great location, beautiful rooms, friendly staff.

The location was great, the rooms were beautiful, lots of different food options were near, and the staff were super helpful.

I paid for valet parking but ended up having to just park my own car for the remainder of my stay. The valet parking service should be a bit more organized if it’s going to be offered.

9.0 / 10.0

Jun 2024

Would stay again. very good location.

The staff was very helpful and was across from my venue I was there to attend. Room was comfortable as was the bed. Do like the motion detection light in the bathroom. Had a safe in the room which was not expected. Handheld wand in bathroom was very nice for those hard to reach areas.

The water pressure in the bathroom shower was low so could only use one setting but the handheld helped. Valet did not have anyone available to park a manual shift. Confusing elevators, and elevators do not seem to recognize when you are still in the door. The mini fridge was not cool when I arrived. No ice bucket in the room.

10.0 / 10.0

May 2024

LUXURY AT ITS FINEST

The property was beautiful. Every space was curated perfectly.

7.0 / 10.0

Apr 2024

Not a pleasant experience at front desk

Breakfast was fine. Hotel access from the parking garage was horrible.

Desk clerk at at check denied my credit card when there was nothing wrong with the credit card.

10.0 / 10.0

Apr 2024

Good but pricey!

Very nice and clean

I wasn’t able to amend my reservation price to include a AAA discount. The Marriott said they couldn’t do it since I made reservations through a third party.

9.0 / 10.0

Mar 2024

Great stay

The privacy and security of elevators and the escort and explanation to use.them. oh and the automatic curtains... Super cool.

The ice machine is on the 6th floor but I wouldn't have known that if I hadn't called the front desk. It might be stated somewhere but it wasn't obvious. Also, the creamer that was in the coffee/tea box... Was old and curdled so that needs to be looked at better. Having to pay $50 for parking on top of $500 per night stay. Seems like parking should be free at that rate.

10.0 / 10.0

Feb 2024

Excellent

Everything

Nothing

10.0 / 10.0

Feb 2024

Great stay would go again

The location was great within walking distance from a lot of cool places around the city

Nothing I had a great experience

8.0 / 10.0

Feb 2024

Been to jw marriot charlston front desk reception more friendly and accommodating

Convient to all restaurants and museums

Expensive.

10.0 / 10.0

Feb 2024

perfect place to stay in downtown Charlotte if you would like to walk everywhere

location is everything, also this Mareiott has two restaurants, and breakfast onsite. we walked everywhere all weekend, no issues.

the parking situation is strange. they don’t own the parking deck, but if you are leaving multiple with your car it makes since to just do the valet the hotels offers. it’s expensive but the parking deck is expensive if you leave mutiple times.

10.0 / 10.0

Jan 2024

Excellent stay, would return.

Restaurants were excellent. Location was ideal. Valet parking, although expensive, every efficient.

Service charge for room service. A pot of coffee cost $18.

4.0 / 10.0

Jan 2024

I stayed for one night and took two ice cold showers - not by choice. The water was ice cold from the shower and ice col

The location.

The water was FREEZING cold. I stayed for one night and took two ice cold showers - not by choice. The water was ice cold from the shower and ice cold from the sink as well. I was so looking forward to a nice warm shower as it was so cold outside and I had just driven 6 hours. Instead, I got an ice cold shower both times. Very disappointing considering the price and my expectation from previous Marriott Hotels.

10.0 / 10.0

Jan 2024

JW Marriott is a must if you visiting Charolette

Perfect location and great Staff they were always helpful and cheery Great Bars and restaurants with in walking distance. We went to the Beer Garden and loved it. Highly recommend dinner at the Fig Tree a short Uber Ride away.

Nothing

10.0 / 10.0

Dec 2023

Excellent and Restful

Their lounge was wonderful and very convenient. We enjoyed the oyster bar and the offerings were ample. The room and bed were comfortable and clean. The location was fantastic for walking and sight seeing. Will definitely stay here every time we visit Charlotte. Well worth the money!

The steakhouse. Awful and overpriced!

9.0 / 10.0

Dec 2023

I definitely plan on making this my go-to hotel whenever I’m in Charlotte!

Allowed for early check-in. Great central location. Smelled amazing! Very clean. Eating options on site. Room service was speedy. Valets were quick and friendly.

The spa services were overpriced in our opinion. The overall spa experience / amenities were very nice, but our entire group agreed that we wouldn’t pay that much ever again - especially when we can get the same services for half the price elsewhere. No shade to our masseuses…they were good. I’m thinking the high prices are to offset the overhead.

10.0 / 10.0

Nov 2023

Successful girl’s weekend with plenty to do.

Great options for lunch/dinner without even leaving the property. All of the staff went above and beyond to accommodate requests. Really enjoyed the spa and Dean’s Italian Steakhouse.

I do not have any negative opinions about the property.

10.0 / 10.0

Nov 2023

Hotel was gorgeous and food was amazing! We will be back!

The hotel was beautiful. Everything was clean and very well decorated. Check in and restaurant staff was wonderful and always greeted us with a smile. The two restaurants are absolutely outstanding. We had dinner at Caroline’s and breakfast at Dean’s and both were some of the best in-hotel dining I’ve ever experienced. Staying at this property was well worth every penny and we will be back!

One small issue we had was on the first day we checked in. Once we got comfortable in our room hotel staff came over the loud speakers and said they would be conducting a fire alarm test that would last two hours. We were in bed trying to nap when the alarms started to go off for 10 minutes. Suddenly a hotel employee opened our door and walked into our room without knocking. After she left, we went into the hallway to ask why she just came into our room and she did not apologize at all just said “we are testing the alarms.” Put us a bit on edge right at the beginning of our stay.

8.0 / 10.0

Nov 2023

Pleased as always! It will remain our go to whenever we are in the Queen City.

As always we enjoy being in the heart of the city. The staff is always helpful and the rooms always meet our expectations in comfort and cleanliness.

Our only complaints is that as wonderful as the hotel is one ice machine on the 6th floor is a total inconvenience. And you would expect it to be just as appeasing as the rooms however it was rusty and leaking. Also there was little to no hot water in the shower. Our sinks were hot, but not the shower which is the most important factor for us.

9.0 / 10.0

Nov 2023

Great location

New hotel with nice restaurants and bars!

Lobby bar would not serve us coffee even though they were open. We were ignored!

10.0 / 10.0

Nov 2023

Great place

Awesome staff very courtesy and friendly answered all questions Dean’s steakhouse had excellent food and service Short walk to the Bank of America stadium

10.0 / 10.0

Nov 2023

Arguably best downtown value

Excellent value

8.0 / 10.0

Nov 2023

Nice hotel, just a few mishaps

View from the room and friendly staff

Water bottles were not sealed that were in the room and stains on sheets. They did promptly change them and did not mention the water bottle caps not being sealed as it was towards the end of my stay.

5.0 / 10.0

Nov 2023

Not worth the price

The room was decent, the internet worked well, and the shower was warm.

When I arrived I had 4 bags, because I'm traveling for a month,not one person helped me with my bags. They just watched me struggle to check in and then to my room. When I got to my room the room was hot and stuffy. The room was nothing special, just like any other room in any other hotel. When I checked out I once again had no help with my bags. Not worth the large price tag at all.

9.0 / 10.0

Sep 2023

Great stay, had fun!

Great location and view… enjoyed the room in its entirety.

I was expecting a king size bed but it seemed smaller somehow.

9.0 / 10.0

Sep 2023

It was great!

It was very comfortable. The staff was fantastic.

8.0 / 10.0

Sep 2023

Lovely hotel w great, attentive staff

Modern, clean, spacious. Loved the elevator efficiency.

Feathered pillows. Smell awful and I believe made me sleep poorly because my sinuses filled up overnight. I should have called the front desk for down alternative. Frankly they should be stocked in the closet. As well as blanket for those who cant sleep w a full comforter.

10.0 / 10.0

Sep 2023

Great It Could been fantastic!!.

I didn't have brakfasr manly becouse IT didn't verbaly was offered to me!.

Been offered reakfast verbally and making it clear to me if it was included with the room!.

7.0 / 10.0

Sep 2023

Good

Loved the location, spa and restaurants

No late night food options for just snacks, no microwave in the rooms, a stained pillowcase

7.0 / 10.0

Sep 2023

Was good

Besides the noise, it was all very good

Very very noisy, some type of festival just a block away.

10.0 / 10.0

Sep 2023

Superb

Every encounter with staff in all realms were great. Everyone we encountered were friendly and hospitable. The aesthetics of the room and bathroom were gorgeous. The breakfast and service in the executive lounge was top tier. The location was great in general and conveniently located near the stadium. My experience was so great, I literally searched where all JW Marriott properties were located. Of course, I’d stay at the JW Marriott Charlotte if I fly to Charlotte in the future.

The view from our room was lackluster due to construction. We were on the 20th floor that overlooked an adjacent building that was actively under construction. However, certain things are out of JW Marriott’s control.

FAQs

How much does this hotel cost compared to others in Charlotte?

The average price for a rental in Charlotte is $247 per night. This rental is $338 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Charlotte. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Charlotte. Enjoy the water!

Is JW Marriott Charlotte pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Charlotte?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and parking.

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8.1 / 10.0

Excellent(419 Ratings)

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JW Marriott Charlotte

Hotel in Charlotte, NC

Reasons to book

About this hotel

Amenities

Map of Charlotte, NC

Nearby attractions

Available Rooms

Guest room with king bed, no view

Guest room with 2 queen beds, no view

King Guest Room with City View

Queen Room - High Floor

Large Corner King Room

JW Marriott Charlotte

Hotel in Charlotte, NC

Reasons to book

About this hotel

Amenities

Map of Charlotte, NC

Nearby attractions

Available Rooms

Guest room with king bed, no view

Guest room with 2 queen beds, no view

King Guest Room with City View

Queen Room - High Floor

Large Corner King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Charlotte?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Charlotte pet friendly?

What amenities are available at JW Marriott Charlotte?

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