Sugar Mill Hotel

Sugar Mill Hotel Hotel in Virgin Islands (U.S.)

4.7

Outstanding(78 Reviews)

Hotel in Virgin Islands (U.S.)

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Sugar Mill Hotel in Great Carrot Bay features 5-star accommodation with a garden, a restaurant and a bar. The hotel offers both free WiFi and free private parking.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Virgin Islands (U.S.)

Nearby attractions

Charlotte Amalie Overlook

26.7 mi

Tree Limin' Extreme Zipline St. Thomas

28.8 mi

Parasail Virgin Islands

19.7 mi

Skyride to Paradise Point

26.6 mi

Available Rooms

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Sugar Mill Hotel

$$$$

4.7

Outstanding(78 Reviews)

Hotel in Virgin Islands (U.S.)

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Sugar Mill Hotel in Great Carrot Bay features 5-star accommodation with a garden, a restaurant and a bar. The hotel offers both free WiFi and free private parking.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Virgin Islands (U.S.)

Nearby attractions

Charlotte Amalie Overlook

26.7 mi

Tree Limin' Extreme Zipline St. Thomas

28.8 mi

Parasail Virgin Islands

19.7 mi

Skyride to Paradise Point

26.6 mi

Available Rooms

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.7

Outstanding(78 Reviews)

100% verified reviews

4.5

Jun 2024

Superb visit. Would highly recommend and return.

Very accommodating and relaxing. Staff were fantastic. Arranged for local travel with Robinson (great taxi driver!).

3.0

Jun 2024

Nice hotel but not worth the price unless it’s renovated

The rooms are nice and clean. The restaurants are amazing. The view is beautiful!

I didn’t like the pool. Tiles broken and a lot of wasps also it could have been cleaner.

5.0

Feb 2024

Elegant, laid back and understated

This is a wonderful resort property. Elegant and understated with a fine dining and casual dining option, beach bar, pool bar and dining room bar a lovely little beach , beautiful pool area and a stunning view from every room. The staff are exceptionally kind and accommodating.

I have nothing bad to say

5.0

Jan 2024

Great hotel would highly recommend it

I loved all the attention to details. Prosecco on arrival, soft mats by the side of the beds, cabanas on the beach

The only very small criticism would be that the bathroom in the room could do with an update but I know that is on the hotel owners to do list

4.5

Oct 2023

2 night stay before sailing holiday. Lovely little hotel with great staff

Great staff. Good restaurants with one on the beach for breakfast. Spacious room

Beach was a bit disappointing given how many great beaches there are

4.5

Aug 2023

Perfect for a short period before moving on to other areas in the BVI

Food was good, Nice to have breakfast/brunch in the beach restaurant, whereas dinner is in the main bar area and more refined

Bathroom was tired, but not a big deal for us.

5.0

Aug 2023

Fabulous!

The location, food and staff were fantastic! This is the place to stay when on Tortola!

4.5

Jul 2023

Superb

Breakfast place at the beach

3.5

Jul 2023

This was a nice small hotel with tons of charm in a great location.

The food and staff were outstanding... we also loved the location

Little things kept going awry! Running out of water during my shower was the biggest complaint

5.0

Jun 2023

Excellent hotel with helpful staff and fab food!

Everyone was super nice and friendly. Amazing view from balcony and excellent food.

4.5

May 2023

Excellent service and food

Amazing food and service

Beach could have been cleaner. Lots of seaweed

4.5

Mar 2023

The friendliest people you'll ever meet

Nice hotel with good food options. The hotel has a small private beach, a pool and beautiful areas to relax. The outdoor furniture is comfortable and the wicker pods are big enough for a couple to enjoy. Best of all was the friendly and accommodating staff. They were beyond awesome and made our stay exceptional. We mostly stayed on the property to relax, enjoy a few extraordinary massages and outstanding meals. The location was absolutely gorgeous.

If you like to walk, you will have to walk on the street to get to places nearby. There are no trails or sidewalks. The private beach was small and there are no adjacent beaches.

5.0

Mar 2023

The sugar mill hotel is a paradise. The staff is extremely attentive, friendly and acomodating.

We felt safe, relaxed, and well-taken care of when we arrived. The staff goes above and beyond to make you feel happy and rested. The breakfast and dinner were excellent. The views from the room and dinner restaurant are breathtaking. The rental of the car was easy. Rupert even offered to drive us to the closest grocery store. We received an upgrade. Honestly, it felt like a small paradise. Thank you!

The waitress for dinner felt upset and was rushing through. She was not rude or anything, but she wanted to close the night and go home. Everything else was excellent.

3.5

Mar 2023

Had a great time but learned what to expect next time.

The staff at the Sugar Mill were exceptional and very friendly- very accommodating. Sugar Mill Restaurant was fantastic- some of the best food we've ever had - Menu was diverse and well thought out. If you stay for a week, you won't eat the same food twice unless you really want to. If you want peace and quiet- this is the place to come - almost to the extreme level.

The property is very hilly and walking is difficult if your room is above the pool. Golf carts are available when available. The beach is very small and slopes toward the ocean. The beach/ocean, was too wavy to swim during our week stay. The staff does a good job of keeping the beach cleaned for the guests. The Tramonti bar, on the beach has limited drink selection (Not a full bar) and the staff do not wait on you if you stay on the beach- you'll have to get your own drinks. The pool is small but adequate. There is not a bar to speak of at the pool like advertised. It is simply a serve your self (On your honor) refrigerator with beer and soda, wine etc. It is not maintained daily and often will empty out. There are no servers at the pool either, you have to bring your own refreshments, use the on your honor fridge or walk to the bar to get a drink. The king sized beds are 2 twins pushed together- beware of the gap/hump down the middle and twin sheets on each bed. The room is nice, however, there is a small refrigerator in the room that has an an ice tray in the freezer but will not make ice and there is not an ice machine offered by the staff/management at the resort at least during our stay. If you plan on bringing your own liquor, make sure you ask for ice from the bartender. We found this out after 5 days of scrounging for ice. The hot water in the room will take 5 minutes to come in - so let the shower run and turn it to cold because the heat is not regulated very well and it may burn you. We got the impression that the resort caters to the restaurant as their star attraction rather than focusing on the rest of the resort Beware of the dreaded Roosters who will try and wake you up at 4:00 AM Ask a lot questions from the management and read the hotel guide book in you room if it your first time on the island/resort for things to do, transportation, supplies, tours, etc.

5.0

Mar 2023

great place!

quiet and relaxing

beach was across road

5.0

Dec 2022

a memorable and fabulous trip in BVI paradise

unique property with great history; lush and peaceful surroundings; large & clean room; fantastic food; great management (shout-out to Dennis, Rupert and Andrea); friendly and accommodating staff; environmental friendly (using solar panels to heat the water); apple cabana

rocky beach; low water pressure

5.0

Aug 2022

Wonderful, right from the welcome champagne!

Hospitality, restaurant, view!

mosquitos. I know they are impossible to control…

5.0

Jul 2022

Exceptional

Amazing staff!

5.0

Jul 2022

Exceptional

treated me like family I travel for work everywhere. first place I wanted to return to.

staff and management

4.5

May 2022

Beautiful place, great hosts.

Beautiful location. Pictures do not do this place justice. Hosts and staff were great, friendly and accomodating. Food was great. Room nice and clean, view was fantastic. Will definitely stay longer next time.

5.0

May 2022

All around nice place to stay in Tortula.

Great location, super friendly staff and 2 splendid restaurants where the staff was able to accommodate some substitutions for a plant based eater.

5.0

May 2022

Relaxing with exceptional food

The Staff, Mary, Dennis, Ruppert and Andrea were very personable and accommodating. The restaurant was exceptional, Bernard, the chef prepared the fresh fish of the day to perfection!

Quaint and boutique, very beautiful grounds and friendly staff. The full cocktail beach bar and breakfast area are on the water, A great way to start your day!

4.0

Apr 2022

Very good

The crowing roosters at 3:30am was rough on sleep

5.0

Apr 2022

I hope to return

The Service, the excellent food. Great little bungalow!

5.0

Mar 2022

From the time we arrived greeted by friendly staff with Prosecco and a brief run down of the property and all it offers,

this property is a beautiful lush gem set on the ocean amongst a background of green hills.

we loved everything

4.0

Jan 2022

overall very enjoyable with a few minor flaws

the restaurant and bar area were great! Food was amazing Rupert and Andrea who manage the property were great

the room was a bit tired our room was on a lower floor and so the view was not great the hotel was almost empty so we should have been upgraded to a similar room on a higher level therefore a better view

5.0

Jan 2022

Exceptional

Phenomenal staff and both restaurants are truly stellar! Accommodated my allergies and were so very friendly and helpful. Next time will stay several days.

5.0

Jan 2022

If your looking for comfort, elegance and a professional staff this is the place.

The food was fantastic! Never wanted to eat anywhere else. It was clean, quiet, friendly and anything you needed was taken care of. Andrea and Rupert were amazing, as if I knew them for years.

The beach was a little rocky but had a magnificent view.

5.0

Nov 2021

beautiful accommodations and great restaurants

Andrea and husband who mange the property are extremely warm and welcoming. they checked in with us both at meals or as we walked through property. they are willing and able to help with activities or recommendations of where to see or go. grounds are very well kept and manicured. there are two restaurants on site. a beach side causal breakfast, lunch and dinner operation. wait staff is a little inexperienced but very friendly and we we’re always well taken care of. the main restaurant is absolutely breathtaking. would stay again!

5.0

Jul 2021

Exceptional

The hotel is in such a lovely location with beautifully stunning grounds, lovely rooms, the most accommodating and friendly owners/staff and VIEWS that truly can not be beat. Words can't describe them, truly. The pool, the beach, the dining experience were all exceptional as well. We can not wait to return to one of our favorite spots in the world! Can't recommend more highly.

FAQs

How much does this hotel cost compared to others in Virgin Islands (U.S.)?

The average price for a rental in Virgin Islands (U.S.) is $654 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sugar Mill Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sugar Mill Hotel. Enjoy the water!

Is Sugar Mill Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sugar Mill Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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$$$$

Sugar Mill Hotel

Hotel in Virgin Islands (U.S.)

Reasons to book

About this hotel

Amenities

Map of Virgin Islands (U.S.)

Nearby attractions

Available Rooms

Sugar Mill Hotel

Hotel in Virgin Islands (U.S.)

Reasons to book

About this hotel

Amenities

Map of Virgin Islands (U.S.)

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Virgin Islands (U.S.)?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sugar Mill Hotel pet friendly?

What amenities are available at Sugar Mill Hotel?

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