Candlewood Suites - Asheville Downtown, an IHG Hotel
4.3
Excellent(502 Reviews)Hotel in Asheville, NC
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Situated in Asheville, 11 km from Biltmore Estate, Candlewood Suites - Asheville Downtown, an IHG Hotel features accommodation with a fitness centre, free private parking, a garden and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Asheville, NC
Available Rooms
2 Queen • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 495 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 495 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Queen • 495 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Queen • 796 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(502 Reviews)100% verified reviews
4.3
Location
The need to secure a security deposit and to use elevator your room key was required. Then the rooftop bar was not open during the posted hours.
4.3
N/a
4.3
Room was very spacious, with great amenities like a full size fridge and a sink. The staff was very friendly and helpful. The hotel is located moments away from downtown and next to a grocery store.
The rooms were not well soundproofed.
4.3
Location was amazing, loved the hot tub accessibility that stayed open late. Great location to downtown. Room was clean and updated. I felt safe with the security to use the elevator you must scan your key.
The homeless people approached us in the parking lot.
4.3
The bed was comfortable
The shower was so slippery, it's a wonderl that no one has fallen and been very badly hurt.
The coffee maker didn't work. The toaster didn't work. There was no wifi. The TV was a disappointment. We had a candlewood reserved at our next stop. We cancelled it and switched to another hotel
4.3
Housekeeping didn’t come once during our visit…we stayed 3 nights!
4.3
The roof top bar was a nice touch but it over looked a blood bank and ingles
when I originally booked it was for a king suit and I was willing to pay for that but when I got there we were given 2 queens and there was nothing they could do. Not ideal for honeymoon. The shower curtains where ripped and it smells like a nursing home in the main lobby area. I thought this would have been an upgraded place to stay from the online pictures and reviews but it didn’t feel like that and unfortunately was the worst part of our honeymoon
4.3
Very friendly staff and exceptional accommodations
Went to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area. One gentleman had to keep saying something to the small children for doing huge flips and dives into the pool.
4.3
Comfortable and clean .
Was a little difficult to locate.
4.3
Great value
Farther from downtown Asheville than I thought but great restaurants nearby
4.3
Location.
There was no breakfast I was charged for it, fridge was not working, was given a different bed option.
4.3
The staff was friendly and did their best to be helpful.
I hope you like it 74 degrees because your not getting a room cooler than that. If I knew my dad was controlling the thermostat, I would have stayed there.
4.3
The desk clerk upon arrival did not alert us to the extensive cost for our pet. I was not notified and charged an outrageous amount for her on the last day of our stay. The pet facility was also locked up our whole stay and not even made available. The cost was Over double what other IHG facilities charge. Upon leaving i expressed my concern in how it was handled and the young lady on the desk that morning was very disrespectful and showed an attitude that was very unprofessional. I’m sure nothing will come of this. I will definitely be writhing a letter to the CEO.
4.3
I liked the location
nothing
4.3
The hotel is very nice and looks as if it is new. The decor and furnishings are up to date and attractive. It was also very clean, including the grounds. The hotel staff were super friendly and helpful. Also, the green rooftop was gorgeous and a beautiful place to relax. Highly recommend this hotel.
The only thing I did not like was the dog park. Since there is no grass on the property, it would have been nice if the dog park were equipped with artificial turf. Currently, wood chips are covering the ground and it looks dirty and unsanitary. One of my dogs refused to walk around inside the dog park.
4.3
Quiet. Large room.
4.3
The rooms were very nice and clean, we loved how big the fridge was compared to most hotels! The Pool and hot tub were great and the highlight was of course the roof top! We spent every evening up there enjoying the view. Would highly recommend staying here.
The only issue was with the rooftop bathrooms. The men’s room was locked the whole time and the women’s toilet wouldn’t flush unless you took the back off the toilet. Easy fixes in my opinion and definitely didn’t ruin the trip for us!
4.3
Big room. Lots of amenities. Clean. Helpful staff.
4.3
Clean, quiet, and close to everything!
4.3
clean, affordable, convenient , pet friendly
nothing : liked everything
4.3
Availability of kitchen area, although very small.
No maid service for 7 night stay. Stove too small for more than one item. Only one chair in the room.
4.3
Friendly helpful staff
4.3
The front desk staff always smiled and acknowledged us with hello or enjoy your day whenever we would come and go everyday.
4.3
Clean room. Friendly staff.
The view from our window was an air conditioning unit and a wall.
4.3
No breakfast was rather bothering but that's all
4.3
Very close to where we needed to be
Nothing
4.3
Love location , room was roomy and there were plenty of restaurants near by too choose from. The view from our room was beautiful. I will be staying there again.
We walked into our King room and it smelled like smoke went to desk and they moved us too another room with two Queen beds, which smelled much better.
4.3
Everything about our stay was great, the room was clean and spacious, and the front desk staff was very welcoming.
4.3
Room very comfortable and having a kitchen was so convenient.
More reasonably priced snacks available
4.3
I liked the top floor area and the location to attractions. suite was nice
the hot tub was more lukewarm than anything. floors were super thin and we could hear everything upstairs. no breakfast was a huge bummer
FAQs
How much does this hotel cost compared to others in Asheville?
The average price for a rental in Asheville is $293 per night. This rental is $204 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites - Asheville Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites - Asheville Downtown, an IHG Hotel. Enjoy the water!
Is Candlewood Suites - Asheville Downtown, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites - Asheville Downtown, an IHG Hotel?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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