Hotel Indigo Karuizawa

4.3

Excellent(996 Reviews)

Hotel in Karuizawa

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated within ３ km of JR Karuizawa Station, , Hotel Indigo Karuizawa in Karuizawa has a number of amenities including a restaurant, a fitness centre and a public bath. This 4-star hotel features a 24-hour front desk and room service.

Amenities

Air conditioner

Kitchen or Kitchenette

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Karuizawa

Nearby attractions

Kezouji Amusement Park

51.1 mi

Available Rooms

Twin Suite

2 Single • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard King Room with River View and View Bath

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with River View and View Bath

2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room with Private Garden

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with Private Garden

2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Indigo Karuizawa

$$$$

4.3

Excellent(996 Reviews)

Hotel in Karuizawa

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Karuizawa

Nearby attractions

Kezouji Amusement Park

51.1 mi

Available Rooms

Twin Suite

2 Single • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard King Room with River View and View Bath

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with River View and View Bath

2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room with Private Garden

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with Private Garden

2 Single • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(996 Reviews)

100% verified reviews

4.3

Jul 2024

寛げた　

温かみがありつつ、モダンさや新鮮さを感じる部屋やロビーなどのデザイン性、機能性ホテル全体が自然と調和していることスタッフの方が柔らかい接客　掃除の方があいさつを必ずしてくださる朝食時、シェフの方が居心地を尋ねてくださったのが良かった　会話をしないと、スタッフの方の顔を記憶にのこりにくい。ホテル側の接客が受け身すぎな印象があったので、救われたパジャマと羽織が着心地が満点廊下に電話機があってたまたまよかったウォーターサーバーがよかった

ホテル内の売店がない朝食は全体的においしく、満足。赤魚の粕づけ炭火焼きやくるみのパンナコッタなどデザートが特においしかったが、オニオンスープ、出汁、味噌汁がどれもぬるかったのが唯一ざんねんせっかく、ジムもあるのでウェア貸し出しあれば利用したかった自然災害なので仕方がないが、落雷が前日あって断線等があったとあとから、伺った。電話を使いたいときにつかえず、事前せつめいもなかったため、不安だった。あと、タッチパネル式のエアコン調整はまだ新しいタイプなので、高齢のかぞくはどこにあるのか？あってもつかいかたがわからないと　あせっていた。昔よくあった設備の説明書もないので、少し口頭でも説明したほうがよい。接客は全体的にシンプルすぎな気がしないでもない。

4.3

Apr 2024

总体来说还是蛮不错的

早餐蛮好的，酒店有免费班车往返车站，很方便

三人住有点小

4.3

Mar 2024

すばらしい立地のきれいなホテル。近隣の宿泊客が静かであれば快適に過ごせそう。

とにかく設備がきれいでした。また、スタッフも親切に対応してくれました。

暖炉で薪を燃やしてるのですが、その煙が敷地内全体に広がっていて部屋にまで進出してきており不快でした。また、自分が泊まった部屋の右隣と上の階が子連れだったのですが、壁が薄いせいで子どもの足音や騒ぎ超えなどの大きな音がずっと鳴っていました。夜寝付けず朝は足音で起きました。壁が薄い点はおそらく建物の構造上改善は困難だと思います。今回利用したのはスタンダードルームでしたが、この問題はスイートルームであっても同じなのではないかと思います。

4.3

Dec 2023

我非常喜歡

一整個服務超好，在遠處櫃檯人員就來幫我們拖行李了。櫃檯人員也會主動幫我們拍照找到飯店最好的視角。裡面的設施非常的新穎值得體驗。早餐真的選項很多也很飽給的也很大氣。水果都給一整顆的。

房間廁所玻璃有水漬。需要加強。

4.3

Nov 2023

What a wonderful stay: a cozy atmosphere, diligent staff, tasty drinks, and a perfect spa experience

The entire hotel and my room were beautifully and thoughtfully decorated - such a calm and cozy atmosphere. The staff was exceptionally helpful and I felt very well taken care at every point during my stay. This continued from the moment the shuttle picked me up at the train station, at the restaurant, at the bar, and even at the spa. The restaurant was good and the breakfast buffet had a lot of variety. The Indigo Cocktail was a showstopper though (what a nice surprise when it arrived)! Always so nice to have a 大浴場 (communal bath) - with 3 different baths and a sauna too! A special shoutout to the spa - what a fabulous experience for the senses. The massage was the perfect pressure, the aroma oils helped to melt away any tension, the private shower room in the treatment room was a nice touch, and the pre & post treatment goodies were just the cherry on top.

Overall my stay was exceptional, but I have a few constructive things to share. Everything was very clean throughout the hotel/room, but I noticed there were a lot of water staining on the glass walls/fixtures in the washroom in my room. Since the shower room has glass on 3 sides and all the fixtures were a shiny chrome, the stains were quite visible and looked as though they needed some extra attention. I recognize that I did not have dinner reservations for the restaurant and that I was accommodated for in the end. It was just the way that I was flat out told no (twice) by the reception staff, there was no space for me to eat there. That took away from the otherwise very calm ambiance and diligent service provided. It was visible that the restaurant was not full both times I asked, and I think it would have been a better approach to have been told that “we will look into it and see what is possible” rather than just “no, there is no space”. I also booked a river view room, but could not see the river as it was a bit sunken into a ravine. With the door cracked open, I could hear the sound of running water which was nice though.

4.3

Nov 2023

無駄がない

スタッフが若くテキパキしている

4.3

Nov 2023

森と泉と炎の揺めき

お部屋も大浴場も施設周りも気に入りました。

Googleマップが良くないせいなのか？ホテルへ入る所がわかりにくかった。駐車場横に入り込んで地元の方の家の方へ行ってしまいました。もう1つの駐車場入り口がわかりにくいです。

4.3

Nov 2023

違うシーズンにまた泊ってみたい。

美しいセッティングのlocationで新しいこともあるとは思いますが建物もお部屋もきれいでした。大浴場もよかったです。朝食の種類もクオリティも満足です。テーブルもゆったりとしていて気持ちよく朝食をとることができました。

唯一残念だったのは予約のオペレーターの方です。折り返しをしてくださるとのことでしたが、電話がなく、こちらからまた電話をしてみたら、その場で上司の方に引き継がれてまた説明をしなければいけなかったので。ホテルの対価を考えると少し残念でした。

4.3

Oct 2023

ロビーはおしゃれ

朝のビュッフェは、きれいでおいしい

ベッドとテレビの間の通路が狭い。お風呂の脱衣所が狭い

4.3

Aug 2023

Exceptional

not far from station. good to use free shuttle service.

none

4.3

Jul 2023

Not bad

Breakfast

Front

4.3

Jul 2023

Very good

Breakfast Environment Clean room Staffs are nice, helpful, can communicate well in English.

Shuttle bus - hope the frequency can be more than current schedules.

4.3

Jun 2023

enjoy, fun and relax

It is a nice place for relax and enjoy life.

4.3

Jun 2023

Exceptional

new and clean

price

4.3

May 2023

Exceptional

Food was absolutely delicious, staff members were super friendly! You immediately feel relaxed once in the hotel premises, great ambience. The hotel also offers a shuttle service which was very helpful. Love the architecture and design of the hotel. Wonderful!

4.3

May 2023

I happy to make the choice and will recommend to my friends.

from location to design to service, all 5 stars !

4.3

May 2023

chill hotel

impressive Design good service

4.3

May 2023

Will definitely return

Limited selection but overall good taste and wonderful service and view

Wider selection of hot food

4.3

May 2023

Disappointing

Pretty clean room and nice location

Way too expensive for the service and quality of the room.

4.3

Apr 2023

Superb

Atmosphere was nice and relax, room was comfortable.

The burning woods in the lobby was a bit unpleasant.

4.3

Apr 2023

Lovely

New, clean and spacious room.

frequency of shuttle bus service can be improved.

4.3

Mar 2023

New and comfortable!

New and comfortable property. 3 mins drive to outlet and 5 min drive to the old town areas. A few food options available nearby. We had a room with a balcony overlooking a small river which was very nice. Bed was amazing :)

4.3

Mar 2023

Wonderful hotel for onsen

Onsen

Corridor

4.3

Mar 2023

nice stay at the stylish designed hotel!

Warm welcome from the staff and very stylish interior design! comfortable room and nice public bath area. definitely will come back for second stay in the future!

4.3

Mar 2023

not worth the money

Close to airport

Staffs and hotel policies

FAQs

How much does this hotel cost compared to others in Karuizawa?

The average price for a rental in Karuizawa is $264 per night. This rental is $138 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Indigo Karuizawa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo Karuizawa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo Karuizawa?

We found 13 amenities for this rental. This includes air conditioner, kitchen or kitchenette, fireplace, smoking allowed, and parking.

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4.4

Excellent(907 Reviews)

Twin-Line Hotel Karuizawa Japan

Hotel

in Karuizawa

4star

1 full bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

This inviting Hotel in Karuizawa can fit your needs for many types of vacations, at $113 per night.

$$$$

Hotel Indigo Karuizawa

Hotel in Karuizawa

Reasons to book

About this hotel

Amenities

Map of Karuizawa

Nearby attractions

Available Rooms

Twin Suite

Standard King Room with River View and View Bath

Standard Twin Room with River View and View Bath

Standard King Room with Private Garden

Standard Twin Room with Private Garden

Hotel Indigo Karuizawa

Hotel in Karuizawa

Reasons to book

About this hotel

Amenities

Map of Karuizawa

Nearby attractions

Available Rooms

Twin Suite

Standard King Room with River View and View Bath

Standard Twin Room with River View and View Bath

Standard King Room with Private Garden

Standard Twin Room with Private Garden

Reviews

FAQs

How much does this hotel cost compared to others in Karuizawa?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo Karuizawa pet friendly?

What amenities are available at Hotel Indigo Karuizawa?

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