Lotte New York Palace

Designer toiletries, hair dryer, bathrobes, slippers

Premium bedding, in-room safe, desk, laptop workspace

8.8 / 10.0

Excellent(1,228 Ratings)

Hotel in Midtown, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury New York hotel in Manhattan with a full-service spa
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Lotte New York Palace offers 909 accommodations with laptop-compatible safes and complimentary weekday newspapers. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Midtown, NY

Nearby attractions

Empire State Building

1.4 mi

Bryant Park

0.9 mi

Available Rooms

Executive Suite, 1 King Bed, Tower

1 King • 655 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, 2 Double Beds, View (Skyline)

2 Double • 360 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed, View (Skyline)

1 King • 360 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Palace Studio Suite King

1 King • 1 Sofa • 405 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Tower

2 Double • 465 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Lotte New York Palace

$$$$

8.8 / 10.0

Excellent(1,228 Ratings)

Hotel in Midtown, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Midtown, NY

Nearby attractions

Empire State Building

1.4 mi

Bryant Park

0.9 mi

Available Rooms

Executive Suite, 1 King Bed, Tower

1 King • 655 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, 2 Double Beds, View (Skyline)

2 Double • 360 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed, View (Skyline)

1 King • 360 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Palace Studio Suite King

1 King • 1 Sofa • 405 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Tower

2 Double • 465 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(1,228 Ratings)

5.0 / 10.0

Dec 2024

Our new favorite hotel. Great location and wonderful staff…

5.0 / 10.0

Dec 2024

Fabulous! Staff and facility exceptional. Perfect location as well.

5.0 / 10.0

Dec 2024

The hotel was a lot better during the week than the weekend. It was too crowded like a convention hotel on the weekend. Too much for the price. But it was decorated beautifully, the service first class, food delicious, the GOLD Roommis a must see as well as the Xmas Tree outside. Would definitely stay again -

2.0 / 10.0

Dec 2024

The Lotte was a very underwhelming experience, especially relative to the cost. We paid $900/night for a room in early December. Pros - Location is excellent, view was great, and rooms are large for NYC - Lobby is nice, especially at Christmas time - A handful of small experiences for kids at Christmas (Santa in the lobby on Sundays, letter placed in Santa’s mailbox in lobby receives an envelope to your room) Cons - Rooms are old and surprisingly dated (felt like a room from the 90s) - Elevators are ridiculously bad. Multiple days we waited more than 10 minutes for an elevator down to the lobby. Stairs aren’t really an option for most rooms because of the height of the hotel (e.g., we were on 26th floor). - Rooms are not serviced every day with no explanation - Restaurant food tasted like a Hampton Inn continental breakfast (no offense to Hampton Inn; quality of food for 10x the price is shocking though). - No evening turn down service which is strange for a high end hotel - Staff is largely unhelpful. Concierge was especially poor, I tried making a breakfast reservation a few days out (at their own restaurant!) and she told me to go upstairs and talk to the restaurant hostess. Restaurant server was rude, he acted annoyed when he came to take our breakfast order and I asked him for a menu first. Doormen were friendly. - Lobby was constantly packed with non-hotel guests taking photos and wandering around I would not stay here again.

4.0 / 10.0

Dec 2024

The hotel was beautiful and convenient to where I wanted it to stay

5.0 / 10.0

Dec 2024

Wonderful, will definitely stay again!

5.0 / 10.0

Dec 2024

Fantastic hotel. Great location, clean and brilliant staff

5.0 / 10.0

Nov 2024

Service was amazing and very kind. Hotel was absolutely amazing!

5.0 / 10.0

Nov 2024

I have to say that overall I loved our stay at the New York Palace Hotel! The hotel room was very spacious, clean and quiet. The view was amazing! We were on the 21st floor and overlooked Saint Patrick’s Cathedral. The staff was so friendly and welcoming and overall just nice helpful caring people! The bellhops are awesome they go above and beyond to take care of you. I highly recommend staying there.

5.0 / 10.0

Nov 2024

Very beautiful place and great service

3.0 / 10.0

Sep 2024

We’ve stayed here many, many times, and even got married here. However, it appears that the wear and tear are catching up to this property. When we got to our room, there was gum smashed in the carpet, knobs in the bathroom were coming off, etc. It’s just not the same as it used to be.

6.0 / 10.0

Sep 2024

Need desperately a full renovation

8.0 / 10.0

Sep 2024

I stayed at the Lotte Palace for my wedding weekend. It was definitely nice but felt overpriced for what it was. The space is very grand but the rooms are extremely average.

5.0 / 10.0

Sep 2024

Always a great stay at the Lotte Palace!

8.0 / 10.0

Sep 2024

Location and great spacious rooms

6.0 / 10.0

Sep 2024

Beautiful classic property in great location. Guest rooms are VERY much need of update. Peeling wallpaper, peeling paint chips in bathroom, old dirt carpet, tilted corner dirty lamp shade. Room was so unexpected for a hotel of this class.

8.0 / 10.0

Sep 2024

Convenient area and location. Would have liked a coffee area in the room. Appreciated staffing and their help. Thanks.

5.0 / 10.0

Sep 2024

Quite simply the best hotel in NYC. The staff make everyone feel special and cared for. Luxury without being ostentatious. Classic styling. Beautiful bedding.

8.0 / 10.0

Sep 2024

Great hotel, amazing location, safe location, great staff- bathrooms tubs need remodeling, rooms are large but need updating- overall good pick

8.0 / 10.0

Sep 2024

The hotel is beautiful in the main spaces. The rooms are in need of updating and renovations.

10.0 / 10.0

Sep 2024

Our first night was a little rough, the bed was broken. We reported it to the front desk and they were so accommodating. Moved us to a MUCH better room with an amazing view. It’s a beautiful hotel with wonderful staff. Incredible drinks and food in the Gold Room. Would definitely recommend. They lost our curling iron when we changed rooms, and weren’t ever able to locate it, otherwise it was a great experience.

6.0 / 10.0

Sep 2024

Disappointed with the service once we checked in. We had high expectations, but the hotel didn’t live up to the 5 star rating.

6.0 / 10.0

Sep 2024

Some members of the staff were rude

6.0 / 10.0

Sep 2024

Staff at reception not warm and welcoming.

10.0 / 10.0

Sep 2024

It's a very beautiful hotel in the heart of Manhattan. We happened to stay in a week of US oppen so the hotel was full and busy. There is a great restaurant "The Gold room" for breakfast or dinner cocktails that we enjoyed a lot. The room was clen and quiet with planty to choose from the bar fridge. The day views of Cathedral are trully beautiful, as well as an amazing city light of the Rockefeller center! I didn't like the mattress, I kept waking up because it was not that comfortable...The staff is very nice and attentive.Would be back again!

10.0 / 10.0

Aug 2024

Jorge at check in was amazing! So personable and professional! Mr Ray at bell desk was so awesome! I met him 2 years ago and he remembered us from our stay! We love the Gold Room! Everyone goes above and beyond

10.0 / 10.0

Aug 2024

We stayed here earlier this spring and again over the summer. Great experiences both times! Hotel is clean, great location, and across the street from a Starbucks! Staff is amazing too!

10.0 / 10.0

Aug 2024

Great location

6.0 / 10.0

Aug 2024

Some members of the staff are so good, others were terrible

10.0 / 10.0

Aug 2024

Amazing historical property with close proximity to all NYC’s tourist attractions!

10.0 / 10.0

Aug 2024

Great location

10.0 / 10.0

Aug 2024

This property is amazing. It is the only place we will stay when we came. The customer service and friendliness of the staff is second to none. They have the BEST bellmen, especially Thomas & Ray & George Martell. They were all fabulous and seriously go above and beyond every time we’re there. Also Jorge at the front desk/reception is awesome!! Seriously the best hotel in all of Manhattan!!!

10.0 / 10.0

Aug 2024

Excellent hotel, second time we have stayed there … absolutely no complaints.

8.0 / 10.0

Aug 2024

The hotel is really nice, but rooms are outdated the worst part were the beds, they were terrible, mine was almost broken and made a lot of noise every time somebody moved. Never have I been in such terrible beds where getting a good nights sleep was not possible. Talked to the staff in reception but said nothing could be done. :(

6.0 / 10.0

Aug 2024

Nice, clean, but old

10.0 / 10.0

Aug 2024

Beautiful and ornate property with amazing location close to 5th avenue and shopping, walking distance to the cathedral, Room was large with amazing views!

8.0 / 10.0

Aug 2024

The property is very clean. Our room does not have a microwave, a coffee machine, and an ice bucket. The bathroom does not have a ventilation system.

10.0 / 10.0

Aug 2024

where they filmed Gossip Girl.....

10.0 / 10.0

Aug 2024

Great

10.0 / 10.0

Aug 2024

The rooms were super spacious and clean. I would stay here again.

FAQs

How much does this hotel cost compared to others in Midtown?

The average price for a rental in Midtown is $410 per night. This rental is $495 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Lotte New York Palace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Lotte New York Palace pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Lotte New York Palace?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.

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This inviting Apartment in Midtown can fit your needs for many types of vacations, at $903 per night.

$$$$

Lotte New York Palace

Hotel in Midtown, NY

Reasons to book

About this hotel

Amenities

Map of Midtown, NY

Nearby attractions

Available Rooms

Executive Suite, 1 King Bed, Tower

Premier Room, 2 Double Beds, View (Skyline)

Premier Room, 1 King Bed, View (Skyline)

Palace Studio Suite King

Room, 2 Double Beds, Tower

Lotte New York Palace

Hotel in Midtown, NY

Reasons to book

About this hotel

Amenities

Map of Midtown, NY

Nearby attractions

Available Rooms

Executive Suite, 1 King Bed, Tower

Premier Room, 2 Double Beds, View (Skyline)

Premier Room, 1 King Bed, View (Skyline)

Palace Studio Suite King

Room, 2 Double Beds, Tower

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Midtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Lotte New York Palace pet friendly?

What amenities are available at Lotte New York Palace?

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