Sheraton Kansas City Hotel at Crown Center
Hotel in Kansas City, MO
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with a 24-hour fitness center, steps from Crown Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area.
Change of bedsheets is available on request.
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area.
Change of bedsheets is available on request.
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Kansas City, MO
Available Rooms
Traditional Room, 1 King Bed, Non Smoking
1 King • 276 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Traditional Room, 2 Queen Beds, Non Smoking
2 Queen • 276 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 276 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds
2 Queen • 276 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed with Sofa bed
1 Queen • 1 Sofa • 460 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
In the room behind a chair had crumbs and had not been vacuumed. We asked for a late check out. Evidently someone didn’t program things because our key would not work and we got locked out of the room. Also we couldn’t get out of the parking garage. It was extremely expensive during this time and I expected better.
2.0
The hotel was nice, the dining room staff was superb and the food good, the maid made the bed with the fitted sheet on TOP - LOL, but when we checked out, the record showed we had checked out days before we did. We were trying to catch a flight and the front desk couldn’t get it straight and the person got snippy with me. I wasn’t happy!
5.0
Great place to stay for Crown Center events! Lovely rooms and views of KC.
5.0
Too much construction
1.0
The location is great, the property is very nice, the room was very comfortable, until... the person in the room above me left there water running and it flooded down through my ceiling in the middle of the night. It was a rude awakening and the overnight front desk person was extremely rude. The ceiling was cracking in three different places and they refused to move me to a new room until I cleared out all my stuff of the affected room. I didn't feel safe and was sent in alone. She was apparently annoyed with the inconvenience, distracting her from her lounge chair and her cell phone. I was so exhausted and it took about 90 minutes to get it handled. They generously gave me points for future stays and comp'd my $7 coffee. I don't recommend this hotel.
1.0
Always loved this hotel. This used to be a luxury hotel. Rates are more fitting for a medium quality hotel. The beautiful restaurant overlooking the lobby is now barren. Skies, the rotating restaurant on top is closed. The room was clean, but the shower was cold. Charged $25 a night for self parking. The manager offered Bonvoy points, but didn’t follow through. At $300 a night, including taxes fees and parking, there are much better stays in Kansas City. Extremely disappointed.
5.0
Very relaxing stay with beautiful views!
3.0
Crown center closes at 6pm except for a BBQ place til 10 and Spin Pizza til 9. That’s it. Spin is good. Expensive but good.
My issues with the hotel is the restaurant is horrible. The elevators are noisy and the pool was freezing. Yes it’s an outdoor pool but we’ve had hot 95 for a month at least and it’s outside/inside. 2 lights in the corridor worked (50ft) corridor.
I booked through Expedia and paid at booking. Surprise when I almost get home after checking out and driving 3hours home I get a notification of a charge on my card. For my stay. I call and someone made a “mistake”. I will be watching my statement.
The staff is friendly. And there is stuff to do in the area. The food choices need to stay open longer for people who stay there and happen to do something else during the day. Like watch the Royals.
3.0
The hotel was beautiful. We came
By train and although the convenience of walking through the elevated walkway was great, it was much further than we anticipated. Also access to the pool was hard to get to. The excercise facilities, restaraunt, and staff were excellent.
5.0
Great hotel, nice amenities & location.
2.5
Good hotel great service beds where very hard overall great hotel just needs softer beds in our opinion
2.0
Room wasn’t ready until after 6
1.0
Really don't have it together for large events that come to town. Some 80 people couldn't get into their rooms until after 530 What a mess.
2.0
The room was disgusting. The carpet was
The worst part. My son had a film of dirt on the bottom of his feet. We had been in the hotel twenty minutes. That is gross. We had to wear our shoes the whole time. Cleanliness was my only issue. Never going to stay here. First impressions are important still.
5.0
Amazing stay
2.0
The pool was filthy! The elevator to the pool was malfunctioning and there were no stairs w/o employee escort which was obviously an inconvenience. The front desk associate at check in was difficult. Disappointing for the price of final cost over $500 per night.
5.0
Went well nice place , but someone broke window out of are truck in parking garage,
1.5
The service in the restaurants and bar was very friendly and attentive. The front desk were helpful. The rooms were not clean at all. We had two rooms that adjoined. My room had aspects that had not been cleaned. There were crumbs on the floor, hair on the shower wall, and the bathroom mirror and sink were dirty. Our other room had dirt on one bed and hair in the shower. Also, the bath faucet was leaking and the window curtain was stuck in the closed position. Regarding the last two issues, the staff was responsive and fixed those issues within a few hours.
5.0
Only downfall pre authorization stays on card still and it’s been 5 days :/ other than that hotel was amazing
2.0
A good weekend getaway for a festival. This hotel is in a great location with lots to see and do nearby. Convenient to the Crossroads, Union Station and Crown Center. The hotel is a classic Sheraton. The lobby is a wonderful place to gather and relax. The bar/restaurant was also good for gathering and socializing. We enjoyed the pool, but it is in need of a refresh. Although the deck has some nice flowerpots and furniture, the pool needed some TLC with a nice ring of muck around the waterline. Hot tub was not in service. Towels were thin and cheap.
We will stay at this hotel again because of the location.
3.0
Bathroom was dirty and outdated. Carpet in room felt dirty.
5.0
This hotel was conveniently located in an area with lots of interesting activities. We saw a play, did some shopping, visited the WWI museum, and had a great dinner, but can't wait to come back and do other things on our list.
2.5
Amazing, worth every penny.
5.0
Very nice
1.0
We wished to switch from a king bed to two queens (same price). Was told none were available. But it appears there was NO ONE ELSE on our floor. We were given room next to the elevator and had to listen to it all night. The room key card was difficult to use. The check-in person told us the rooftop restaurant was closed when, after we got home, we found out it was open. Perhaps we were too old to be welcome? The desk lamp could not be used as it flashed on and off like it was shorting and might catch fire. The bathroom sink was slow. We decided to not stay our second reserved night. The lady at the checkout desk made it clear, since this was a pre-paid visit, we would not get any sort of refund. Then the ultimate insult. Upon getting home we get an advertisement showing we could schedule another stay at $190 less PER DAY! We will visit Kansas City again. But the Sheraton will never see us again.
5.0
The hotel was nice, the restaurant is good, a bit pricey but good food. The wifi only allows 2 connections and then is extra money per day, also parking is $25/day per vehicle, so those are downsides.
2.5
Clean, great room service, wonderful breakfast
4.0
Nice rooms
Nice location
Walkable to food and shopping
Checkin was flawless and it was busy but they had three clerks working !
4.0
Clean, and beautiful hotel in a beautiful location. Very, very nice room!!
2.0
Overall, it was great. However, they fully took advantage of us in the shops. $18 for two Pepsis and two bags of candy!
5.0
Staff was super helpful and if we needed anything they were right on it.
4.0
The food in the restaurants was very good. Greg in Spectator wasn't as good as Shannon. Shannon asked in I wanted a chilled glass and an orange for my BLue Moon. Greg just plopped a bottle in front of me. The faucet in 1706 dripped constantly.
5.0
Very easy to check in and out. Staff so helpful.
1.0
During our stay in the room and the heater/fan was continuously rattling all evening long and we did not sleep at all. We tried turning the fan heater off so we could get some sleep, but it would get too cold in the room so we would have to turn it back on very restless night of sleep. I’m not sure if they don’t maintenance these Fan/heaters or something but it was very uncomfortable stay and we had to get back on the road early in the morning
5.0
We was within waking distance from crown center amd union Station
5.0
No issue
1.0
Misrepresentation about free Netflix: You have purchase a subscription and it can only work on hotel's TV. False advertisement. (2) Rental movies were advertised as currently in movie theaters: Movies were over 20 years old; False advertisement. (3) Dinning substandard. If you just want a bed to sleep in without any amenities, I will give it 2 stars. Will never recommend this hotel to business associates.
1.5
Overall the hotel did not appear to be in the same condition it was in even two years ago.
Generally looked a little dingy, and had a musty odor as though there was recent water damage. There was no hot water available when I went to use the shower in the evening either. Which seemed really strange for a hotel of this cost and size. None of the staff seemed to have any recommendations for nearby accommodations, and no one seemed to be aware of whether or not the bar would be open or at which time.
5.0
It was a great stay!
2.0
Not a great hotel. My hallway smelled like sewage. Hot tub was broke and filthy.
FAQs
How much does this hotel cost compared to others in Kansas City?
The average price for a rental in Kansas City is $210 per night. This rental is $69 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Kansas City Hotel at Crown Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Kansas City Hotel at Crown Center. Enjoy the water!
Is Sheraton Kansas City Hotel at Crown Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Kansas City Hotel at Crown Center?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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