JEN Penang Georgetown by Shangri-La
Hotel in George Town
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly George Town hotel connected to a shopping center, steps from 1st Avenue Mall
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Map of George Town
Available Rooms
Apartment, 1 King Bed
1 King • 646 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, 1 King Bed
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Club)
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, 1 King Bed (Club)
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Well prepared with a extra bed layout in the room
1.5 / 5.0
Expected better service from the ShangriLa brand. Staff were not very friendly or helpful.
2.5 / 5.0
Great visit to Penang. Hotel Jen location was great.
2.5 / 5.0
Nice and clean room. Good location.
5.0 / 5.0
conveniently located around places of attractions
4.0 / 5.0
Hotel is nice. But this is no 5 star hotel. Pool is just ok
5.0 / 5.0
Jen hotel staff are friendly and supportive
5.0 / 5.0
Good location
4.0 / 5.0
Convenient location. Good guest service experience. Super efficient housekeeping. Highly recommended.
2.0 / 5.0
Overall the room is good and clean. Good location. Will consider this hotel if i am back here.
3.0 / 5.0
While hotel has always been my favourite whenever I visited Georgetown due to it's location to various food options and places of interest, management seems to be neglecting state of rooms and amenities. Dust is clearly visible on walls, USB ports for charging is no longer working and two treadmills in gym is not working properly.
Will be looking elsewhere for my next visit since getting around with Grab is so convenient nowadays.
5.0 / 5.0
Overall I am satisfied with the facilities and services.
2.5 / 5.0
Nice hotel in good location
3.0 / 5.0
The cleanliness of the hotel room is questionable as I found an old slipper by the side of the bed upon walking into the room. Front desk staff wasn't very helpful in helping to arrange rides to airport and wasn't knowledgeable about tourist attractions.
2.0 / 5.0
Very good location. Next door is The Top. Convenient and centred.
2.5 / 5.0
The room is spacious and clean. The bed was comfy. It is located in the city. Easy accessible to eateries. Next to it is a shopping mall. Will definitely stay here again if to visit penang.
4.0 / 5.0
excellent location and located in the heart of Unesco Heritage site, also walking distance from malls and local food to explore, spacious room, free parking is provided, staff is nice, buffet breakfast has variety of choice. Overall satisfied with my stays in Penang.
5.0 / 5.0
Great location with easy access to local attractions.
5.0 / 5.0
good
2.0 / 5.0
good service
2.0 / 5.0
Hotel was good. The vicinity however was very busy & difficult to cross road safely.
4.0 / 5.0
Very convenient. Just beside 1st avenue
5.0 / 5.0
Clean, comfortable and beautiful room. Short walking distance to 3 shopping centres in the vicinity.
3.0 / 5.0
Not bad
2.5 / 5.0
Overall is was good. Staff are very helpful and friendly. Initially the checking in processes was a bit slow since there was only one counter open. Afterwards they open more counter. The check on staff was quick to check us in.
Facilities was good.
5.0 / 5.0
Central location in the city
5.0 / 5.0
Love the location ! Bed is super comfortable and slept well
4.0 / 5.0
Clean and comfortable
2.0 / 5.0
Convenient location. Polite staff.
5.0 / 5.0
Breakfast had a lot of choices, friendly staff, easy to walk to heritage art and around Georgetown.
5.0 / 5.0
Is very easy to walk around and service is good
1.5 / 5.0
Hotel is not my expected, The pillows are not very good and the room is dilapidated
5.0 / 5.0
The pillow is too soft for me causing me to have neck ache
3.0 / 5.0
Asked for help to book a restaurant as dont have local sim. Did not realise that the call placed through concierge is chargeable which is ridiculous since it is not even an overseas call. Other hotels accommodated based on past experiences.
5.0 / 5.0
Everything is good
1.5 / 5.0
Need to request things like hand towels and bath gel. Given 1smaĺl bottle for the day. Request to fold up the sofa bed. But it was not done. Paid for 4 stars hotel standard like 3 stars. First day toilet paper was left over from last guests. Not replace with new one. Morning even do not disturb sign is on cleaner still knock and try to open the door. Overall not happy with the service provided by the hotel this time. Next trip will look for better service hotel.
4.0 / 5.0
Very convenient location
5.0 / 5.0
The location is pretty central and easy to navigate.
5.0 / 5.0
Fast easy check in and out
5.0 / 5.0
Walkable distance to famous prawn mee restaurant and night market
FAQs
How much does this hotel cost compared to others in George Town?
The average price for a rental in George Town is $60 per night. This rental is $60 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JEN Penang Georgetown by Shangri-La. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JEN Penang Georgetown by Shangri-La. Enjoy the water!
Is JEN Penang Georgetown by Shangri-La pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JEN Penang Georgetown by Shangri-La?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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