Hilton Mystic
Hotel in Mystic, CT
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space.
Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space.
Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Map of Mystic, CT
Available Rooms
Standard two doubles
2 Double • 325 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard King
1 King • 325 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
1 King Bed, Accessible, Non Smoking
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
One King Bed Deluxe
1 King • 355 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
One King Bed, with Jetted Tub
1 King • 355 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Great location. Very Kid friendly . Great service.staff went out of their way to find a screwdriver to fix my child’s toy. My toddler loved the dive in movies
2.0 / 5.0
The overall impression of the Hilton Mystic was decent. It is a modern, clean, and easy to reach hotel. The check-in was nothing short of fantastic. The room, however, was adequate at best, the bed uncomfortable. The service in the bar, there for a beer around 9:00 p.m. was simply deplorable. I finished my beer and waited ten minutes for someone to attend me. One of the two bartenders was too busy watching the football game on the other side of the bar.
2.5 / 5.0
Really nice hotel near many restaurants and attractions. We had issue with our toilet and they changed our room right away. We recommend this hotel if you are visiting Mystic.
2.5 / 5.0
Loved staying here - super convenient to all the local destinations. Walkable to the aquarium and olde mystic village - short drive to everything else! Great for families
5.0 / 5.0
Would definitely recommend. Great location, had a great stay.
3.0 / 5.0
The property from the outside is nice. The main entrance is very nice. The room left more to desire. It seemed outdated. The bathroom had mold above the shower head. You can clearly see they tried to patch an old leak. But there is a hole in the patch job. One of the lights was out in the bathroom. The soap dispenser in the shower was empty. It was a good thing my husband doesnt like using them, so we had soap handy. Also didn't like that they could be tampered with.
2.0 / 5.0
I have a couple of complaints. Both the sink and the tub drain I room 116 did not work properly. Also there was no liquid shower soap . Other than those problems everything was wonderful.
5.0 / 5.0
Nice place, additional charge $15 breakfast but strongly recommended,
5.0 / 5.0
Perfect hotel for a family stay. Indoor pool is always a hit with the kids but even better when they had a crafts room next door. Will stay here again.
5.0 / 5.0
A Good hotel and service. We enjoyed our stay here. Great location. Very convenient for family with kids.
2.0 / 5.0
Im proximity is key. But overall it was a beat up hotel, nice size rooms but we had a 5 minute walk to the elevators, my baby burned his fingers in the open fire pit, staff was not plentiful, ran out of complimentary coffee, rooms were less than clean-
However it is right across the street from aquarium.
2.0 / 5.0
Nice hotel. Nowhere to get coffee at 11 a.m.
4.0 / 5.0
N/A
5.0 / 5.0
Great location, nicely decorated lobby, family friendly, walkable to restaurants and shops, pool area needs an update but kids still loved it. Would definitely stay again!
5.0 / 5.0
Great stay, perfect for families with children. Convenient to everything in Mystic.
1.0 / 5.0
The ONLY good thing about this hotel is the location, right across the street from aquarium and village.
CONS: room was dirty. Bathroom had a sewage smell to it. blood on the sheets (we were told
No one from housekeeping was on. A random hotel employee brought us up new sheets to change the bedding ourselves). Nasty brown stuff stuck to the back of the fridge
Fridge didnt work. AC unit was on constantly, even when we turned the temp up to keep it from turning on all the time. And it was very loud!
No movies shown in the pool area as advertised for the kids. Asked front desk why movie wasn’t being shown. Got a different excuse every night. it was broken, there was no manager on to turn the movie on, etc.
Pool area was dirty. The pool deck had nasty brown water. Pool looked very cloudy and water was really cold.
Staff was VERY unfriendly. Blonde girl at front desk was very rude. Didn’t smile at all. Went down to get coffee from the lobby only to find both coffee jugs were empty. Went to let the girl know and she snapped at us. Never said hello to anyone when greeting them, never said thank you, enjoy your stay, welcome, NOTHING! Manager was just as unfriendly and miserable. Tried to address the issues we had (mainly the blood on the sheets) with him and he couldn’t care less. Kept using the excuse and throwing up to us that we booked through Expedia. At one point he even started raising his voice at us.
1.0 / 5.0
It was awful
2.5 / 5.0
This was the perfect family stay. They let the kids pick a little "treasure" when we checked in, they had great breakfast options, and everyone was so nice. The location was great with a Starbucks, tons of shops, and the Mystic Aquarium right across the street. We did SO many things with the kids on our east coast trip, but the hotel's "purple pool with a movie" is the thing they won't stop talking about.
4.0 / 5.0
Overall average, property could use some
Updating like the pool area. But it’s in a great location.
2.0 / 5.0
Service was lame not enough front office staff , no one to answer the phones. Dirty bathroom horrible room service ice maker broken horrible air quality $500 room not happy
2.0 / 5.0
Nothing exactly right
3.0 / 5.0
Although the lobby makes a positive impression, the facilities beyond were dingy, out of date, and in need of repair. The pool was murky, with numerous puddles of standing water and trash (including a used bandaid!) scattered on the floor and used towels on almost every surface. We did not dare venture in the water. The layout of the hotel is quite confusing and many of the hallways had dehumidifiers and signs of potential mold on the walls. Our room had peeling paint and chipped privacy paint on the bathroom windows. However, the staff was kind and welcoming, very positive. The location is hard to beat if you’re there to visit the aquarium!
4.0 / 5.0
N/A
4.0 / 5.0
Loved staying here, the only thing missing was a closet and an iron! We like to hang garments when we travel
4.0 / 5.0
Quiet
4.0 / 5.0
It wasn’t updated but still clean and convenient
2.0 / 5.0
Overall, the stay was good and mostly uneventful, in any negative way. A couple things that stood out: 1. the very first staff member we encountered when we arrived to check in was unpleasant, short and gave us no information about the hotel or amenities. We subsequently witnessed this same employee being rude and short with other guests on 2 separate occasions. It certainly set the initial tone and I immediately questioned my choice to stay here. When we returned to the desk later on with a different issue, the woman who helped (property manager maybe?) was outstanding and helpful. It was clear that the woman we initially met with was the exception not the rule. 2. The room was somewhat outdated, particularly in the bathrooms, which could use some sprucing up. I did appreciate the full size reusable shower products. 3. The pool water appears dingy. I’m not sure that it actually is, but maybe the concrete could use a repaint. However, our kids loved the pool and could not care less. Do NOT miss the movie dive-in when there (if happening) . So neat to watch a movie while also swimming.
3.0 / 5.0
The rooms were dirty and the bathroom was disgusting.
5.0 / 5.0
Lovely staff and nice location. Mystic is a charming town.
0.5 / 5.0
Had questions prior to arrival and they don’t answer the phone. Tried all day. Arrived at 2 pm and no one in lobby. Rooms are available and they tried to upcharge me $25 for early check in. Been Hilton honors member for 40 years and they lost my business over $25. Great business sense. She finally and nastily waived the fee because I insisted on talking to the manager. Gave me the worst room in the hotel- it was horrible. Had to complain again to the manager. Finally got a decent room but overall a horrible customer experience.
5.0 / 5.0
Can’t go wrong here. Nice hotel, walking distance to many attractions and short ride from others
5.0 / 5.0
Hotel was super convenient to the aquarium and adorable shopping at the Old Mistick shopping area as well as a short drive into downtown mystic and the historical museum. Fun themed areas made it a great place to stay with the kids
5.0 / 5.0
staff was excellent and had a nice size pool
5.0 / 5.0
Great location and the hotel was very clean.
1.5 / 5.0
When we arrived and settled into our room the toilet was a problem and we went to management about it. They were going to look into it and get back to us. We never heard back from them. Also, when they cleaned our room, they forgot to restock the coffee, sugar and cups, which is no big deal. So we went to the front desk to ask for them to send someone to restock. That never happened. This was our first stay in a Hilton Hotel and we were not impressed.
3.0 / 5.0
The housekeeping service wasn’t the greatest. Tons of fruit flies in the room.
4.0 / 5.0
It was pretty and the pool was nice. there was breakfast and it was located where we needed to be. there was a great restaurant nearby as well.
3.0 / 5.0
Bathroom was not very clean, uncomfortable tiny beds, terrible pillows
Not worth the price tag
1.5 / 5.0
Front desk staff not very friendly, maid service didn't re-supply everything second day. Hair in tub on arrival. TV didn't always work. when calling front desk noone aswered after 15 rings. Service in restaurant extremely slow at breakfast (not many people in there) Just lots of little things-would go again.
3.0 / 5.0
the room was pretty humid and i wish they had toothbrushes/toothpaste but otherwise it was a nice place to stay and i liked the food and drink options at the restaurant
FAQs
How much does this hotel cost compared to others in Mystic?
The average price for a rental in Mystic is $478 per night. This rental is $299 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Mystic. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Mystic. Enjoy the water!
Is Hilton Mystic pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Mystic?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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