Best Western Priory Hotel

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Breakfast, lunch, dinner served; garden views

Superior Room, 2 Twin Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

7.6 / 10.0

Very good(555 Ratings)

Hotel in Forest Heath District

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Bury St Edmunds with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Forest Heath District

Nearby attractions

Eaton Park

54.3 mi

The Fitzwilliam Museum

40.8 mi

National Trust - Wimpole Estate

53.1 mi

Banham Zoological Gardens

29.7 mi

Available Rooms

Superior Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Multiple Beds, Non Smoking

1 Double • 1 Single • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 2 Twin Beds, Non Smoking

2 Single • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Priory Hotel

$$$$

7.6 / 10.0

Very good(555 Ratings)

Hotel in Forest Heath District

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Forest Heath District

Nearby attractions

Eaton Park

54.3 mi

The Fitzwilliam Museum

40.8 mi

National Trust - Wimpole Estate

53.1 mi

Banham Zoological Gardens

29.7 mi

Available Rooms

Superior Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Multiple Beds, Non Smoking

1 Double • 1 Single • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 2 Twin Beds, Non Smoking

2 Single • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 Double Bed, Non Smoking

1 Double • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.6 / 10.0

Very good(555 Ratings)

5.0 / 10.0

Dec 2024

excellent stay.

5.0 / 10.0

Nov 2024

excellent hotel and staff.

5.0 / 10.0

Oct 2024

excellent stay. great room.

5.0 / 10.0

Oct 2024

great hotel and restaurant. joanne in the restaurant very helpful.

5.0 / 10.0

Oct 2024

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.

5.0 / 10.0

Sep 2024

excellent stay. service from restaurant top rate. especially callum and joanne. food was lovely from tom, dan and jason in the kitchen.

2.0 / 10.0

Sep 2024

I was really disappointed, the room was dated, dirty , smelly .

4.0 / 10.0

Sep 2024

Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating. Excellent breakfast with helpful staff.

5.0 / 10.0

Sep 2024

lovely hotel. well looked after. especially by callum on the bar. and hanna on check in.

4.0 / 10.0

Sep 2024

Expensive for that quality

5.0 / 10.0

Sep 2024

enjoyable stay. great evening thanks to callum and finn.

1.0 / 10.0

Sep 2024

Title: Worst Room I Have Ever Stayed In I stay in over 40 hotels a year, and this was by far the worst experience I've ever had. The first thing that hit me was the overpowering smell of damp when I walked into the room. The carpet looked disgusting, and the furniture was extremely dated. The mattress was so firm it felt like there was no mattress at all. I then noticed what appeared to be a splatter of vomit or some other liquid on the skirting boards. The bathroom fittings were missing parts, and the taps and power shower were covered in limescale and dirt. Despite all this, I decided to tough it out until I went to lie down and discovered vomit on the pillow inside a clean pillowcase. This was the final straw. I went to reception to complain and request a room change, but no other rooms were available. I couldn't stand another moment in this disgusting room, fearing what I might find next, so I packed up and left. Avoid this hotel at all costs.

8.0 / 10.0

Sep 2024

The property seemed tired and in need of renovation

4.0 / 10.0

Aug 2024

Original garden room had an uncomfortable. Bed. Hotel changed room to upgraded superior room at no extra charge. This room had a comfortable bed and pleasant outlook. The room was unusual in that all light controls were on the RHS of the bed. the person on the LHS had no light controls at all. The bedside reading light had no seperate control. The staff were all very pleasant and willing to please. The breakfast was good.

2.0 / 10.0

Aug 2024

No one at receptions during stay, must have walked through the reception 6/7 times. Room doesn’t have AC and the tiniest fan is provided, way too hot. Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service. No TV remote in room.

5.0 / 10.0

Aug 2024

nice stay. excellent staff

1.0 / 10.0

Aug 2024

The room was all right . But there was no room cleaning overnight. The beds were not remade and we found the towels still in the bath. If it had not been for the biscuits being changed, we would not have known that anyone had been in there. The TV had limited channels and kept cutting out We had dinner in the hotel on the first night. It was dire. Terrible tough inedible lumps of chicken in the curry and the smallest piece of over-microwaved sea bass ever. Not at all what we would expect from Best Western

3.0 / 10.0

Aug 2024

Completely soulless as you enter Reception. All managed using computer screens. No humans present. Directions to my room were terrible. Given it is an old building with bolt-ons, I ended up asking the chef where to find my room. You go through a maze of corridors, and up and down stairs like a fiddler's elbow. Room was OK. Welcome folder a little dated, but boiled sweets and decent tea and coffee facilities nice touch. Can't fault the food, as went across the road to the pub for dinner. Breakfast was OK, same staff both days.

5.0 / 10.0

Jul 2024

comfortable stay. excellent staff

8.0 / 10.0

Jul 2024

Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.

8.0 / 10.0

Jul 2024

Quite a pleasant stay.

4.0 / 10.0

Jun 2024

Very clean, easy check in, good location and comfy bed. Due to the age of the main building, our room had restricted room due to sloped ceiling. Fine for shorter people, something to lookout for if you are over 6ft. Breakfast and staff were all nice. Free parking was a nice perk

6.0 / 10.0

Jun 2024

Bathroom wasn’t very clean especially soap dispensers and bath… dust on skirting boards and doors. Stains on duvet and sheet

6.0 / 10.0

Jun 2024

Spacious hotel with a big tranquil garden, but my room was rather small and old. I had to improvise a little.

2.0 / 10.0

Jun 2024

dated, overpriced, rude staff

2.0 / 10.0

Jun 2024

One night stay for business - outside appearance of the property is good - nice gardens and terrace area. Check in us unmanned - with two self service consoles - the check in process was problematic as the console generated 3 room keys - i asked for 1 but none appeared to be programmed as there was no indication of which room i was in. I am pretty tech savvy but this process had me flummoxed! I had to hunt down a staff member to get a room key. Rooms were OK, functional, I stayed in one of the garden roms - nice towels though. The hotel provided tea a, coffee and biscuits and a jar of boiled sweets and palma violets - random! Breakfast we also good - plenty to eat - the usual faire. Check out - similar to check in - un manned - the checkout software asked if i wanted my invoice emailed - replied - yes - but the email address was wrong - did I want to change it? yes - but no option to delete the existing email address no member of staff around to ask. Conclusion hotel is OK but maybe need a little TLC in the guest rooms but the check-in check-out needs some work!

1.0 / 10.0

Jun 2024

I stay in a lot of hotels for work. This has to be one of the worst I have stayed at. The automatic check in didn’t work, after eventually finding someone in the bar, they tried to tell me it was my fault and then charge me for a room I had already paid for. Very few staff at all, very poor attitude. Another couple I was with found a turd in their toilet bin (I kid you not). I don’t normally leave reviews, but please save yourself money and don’t stay here.

1.0 / 10.0

May 2024

The room was old and tired, the bathroom was in very poor condition, the shower sounded like it going to take off, the bath panel was cracked and poorly fitted, the soap dispensers we’re disgusting, the carpet in the main room was heavily stained, I can go on but you need to get this sorted.

1.0 / 10.0

May 2024

Room was so dated , shame as we have stayed here before a few years ago , waited over 15mins to be served at bar as couldn’t check till 3pm , bar man was making afternoon teas for restaurant, miss match of tiles on bathroom wall , shower curtain, electric shower from 90’s , stain on carpets , spring showing on mattress , told reception then informed all rooms in courtyard was the same so said to my wife not staying here so booked into the Angel hotel at a extra cost to our weekend away but was well worth it couldnt fort The Angel , should of booked here from beginning , would never recommend Priory , I thought my wife had taken photos but when I got to car after giving key she informed she had, so without photos no real come back

4.0 / 10.0

May 2024

Very helpful staff in the bar area, food was fantastic even though regular chef wasn't working. Room was pleasant, bed was hard and tv remote didn't work.

6.0 / 10.0

May 2024

Somewhat tired room, curtains thin no blind bright sun wakes you up at 5am! Maybe we were unlucky with the room.

3.0 / 10.0

Apr 2024

Very tired and outdated court yard room. In need of a face lift. Food was also poor of the evening I ate there.

5.0 / 10.0

Apr 2024

This quaint little hotel is more like a bed-and-breakfast. The staff was very welcoming and friendly. Absolutely would stay here again.

8.0 / 10.0

Apr 2024

Loved the area and staff helpful in a lovely quiet area

4.0 / 10.0

Apr 2024

As a hotel, Very good, can get a little lost with how the rooms are laid out across the hotel. Good food options including good selection at breakfast. The shower in my room is incredible, staff member, Hannah (?) was very quick to resolve any issues I had with the room - including not having any towels in the room on arrival.

2.0 / 10.0

Apr 2024

Due to the high cost of my family room I booked unfortunately my experience was not a good one. Firstly due to the automated checking in & out machine did not function correctly and with no staff in reception I had to hunt down a member of staff to supply me a room key that wasn’t issued when checked in. Secondly the room I was issued (No. 25) did not have double glazing so I did not sleep very much due to the traffic noise throughout the night then early in the morning delivery vans & dustbin van & there staff were very noisy in emptying the bins. Thirdly the breakfast was not up to a good standard as the food was not hot as laid out in a buffet help yourself style.

5.0 / 10.0

Mar 2024

friendly staff. relaxing stay.

6.0 / 10.0

Mar 2024

Sadly the hotel was very warm with no way to adjust the room heating. Windows could not be opened and even with this I could clearly hear the cars from the road outside. Also had a few things falling apart in my room and to top it off a lovely fire alarm went off at 06:50 to wake everyone up. Just to finish my stay, the check out computer did not work and advised to speak a staff member which took me ages to find anyone. Sadly think I will be looking elsewhere to stay on my next visit.

6.0 / 10.0

Feb 2024

Beautiful grounds - on arrival had to hunt the hotel to find someone to check in - room was basic but clean - water was scalding hot or freezing cold, breakfast was very good

4.0 / 10.0

Dec 2023

On first arrival to the reception ,was a very dirty carpet. then even though a young lady was at the desk, my husband had trouble checking us in, after having 4 mini strokes this year. Then our very dated and dirty room was not what we were expecting.

FAQs

How much does this hotel cost compared to others in Forest Heath District?

The average price for a rental in Forest Heath District is $194 per night. This rental is $50 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Priory Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Priory Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Priory Hotel?

We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.

Explore similar vacation rentals in Forest Heath District

Explore all rentals in Forest Heath District

7.9 / 10.0

Very good(380 Ratings)

The Bell Inn

Inn

in Newmarket

1 king bed

Internet / Wifi · Parking · Balcony or Patio

When traveling to Forest Heath District, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $129 per night.

$$$$

Best Western Priory Hotel

Hotel in Forest Heath District

Reasons to book

About this hotel

Amenities

Map of Forest Heath District

Nearby attractions

Available Rooms

Superior Room, 1 Double Bed, Non Smoking

Family Room, Multiple Beds, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 1 Double Bed, Non Smoking

Best Western Priory Hotel

Hotel in Forest Heath District

Reasons to book

About this hotel

Amenities

Map of Forest Heath District

Nearby attractions

Available Rooms

Superior Room, 1 Double Bed, Non Smoking

Family Room, Multiple Beds, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 1 Double Bed, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Forest Heath District?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Priory Hotel pet friendly?

What amenities are available at Best Western Priory Hotel?

Explore similar vacation rentals in Forest Heath District

Forest Heath District travel inspiration

Related vacation destinations