Homewood Suites by Hilton Dallas/Addison

Suite (Master) | 1 bedroom, in-room safe, desk, iron/ironing board

3.7

Good(1,001 Reviews)

Hotel in Addison, TX

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Addison Circle Park
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Dallas/Addison offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Addison hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Map of Addison, TX

Nearby attractions

AT&T Stadium

33.4 mi

The Dallas Arboretum and Botanical Garden

18.5 mi

Choctaw Stadium

32.3 mi

Perot Museum of Nature and Science

18.8 mi

Available Rooms

One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

1 King • 1 Sofa • 460 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

1 Double • 1 Sofa • 460 ft²

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

Suite (Master)

2 Double • 460 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, Accessible, Non Smoking

1 Double • 590 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, Accessible

1 Double • 590 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Homewood Suites by Hilton Dallas/Addison

$$$$

3.7

Good(1,001 Reviews)

Hotel in Addison, TX

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Map of Addison, TX

Nearby attractions

AT&T Stadium

33.4 mi

The Dallas Arboretum and Botanical Garden

18.5 mi

Choctaw Stadium

32.3 mi

Perot Museum of Nature and Science

18.8 mi

Available Rooms

One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

1 King • 1 Sofa • 460 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

1 Double • 1 Sofa • 460 ft²

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

Suite (Master)

2 Double • 460 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, Accessible, Non Smoking

1 Double • 590 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, Accessible

1 Double • 590 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

3.7

Good(1,001 Reviews)

3.7

Oct 2024

NOT RECOMMENDED! update: 2nd day, TERRIBLE Service - NEGATIVE 10 stars. Incompentent employees, deferring to speak with Manager the next day, then the next day happen and no manager asked to come back the next day to speak to manager to reduce the rate for a bait and switch room , you can do that since hotel messed up!(why not call the manager to resolve issues) we paid for a higher end room and you gave us the smallest and dirtiest room.We decided to leave... overpaid for the first night in a type a room we didn't even stay in. HOTELS.com was amazing to work with they even gave us a small credit for our inconvenience even though they did nothing wrong! Not off to a great start! Arrived at 1030pm. I booked a king suite (which has two bedrooms) this room almost 1.5 months in advance. Also added specific note NOT a sofa bed due to back problems. I called 3 days before we arrived to ensure our room was guaranteed and we had the king suite. Agent said yes!!!! we got here only to find out our room was oversold! Then proceeded to tell us we do have 2 double beds -NOPE got into the room and it was one double and a sofa bed the very bed we asked NOT to have! The door is also next to an entrance exterior door that has a broken lock into the building- not very secure. Moldy broken bathroom tiles, see pictures. Cant even use the WiFi because we aren’t technically checked into this temp room so name and room doesn’t even match! We chose this place because we like Hilton. not recommended.

3.7

Sep 2024

For the price and name the hotel carried, it was well below my expectations. This property was more of an apartment building converted to a hotel. The front desk gave little to no instructions and handed me a paper with multiple grammatical and incorrect thought statements. This is by far the worst place to stay in the area. 10/10 do not recommend.

3.7

Jul 2024

It was ok. Missing a few things in the hotel and the breakfast didn’t have much.

3.7

Jul 2024

Clean and quiet

3.7

Jul 2024

Safe and convenient. Exactly what we needed.

3.7

Jun 2024

Hilton would do good to remove their name from this entity. At one time, long ago in the past, this may have been a decent establishment. But I really and truly don’t see how Hilton is still claiming this. It’s decrepit, tons of disrepair and patch jobs, the lobby was the only nice area. Don’t be fooled. First, we are locals. We rented the hotel to let our ac be repaired and picked it for 3 reasons. Mainly the pool. Looked big and taken care of in the pictures and nowhere on the onsite did it say anything other than open and closing times. Well it was closed the entire time. No signs, no reasoning, no notice of when it would reopen. They didn’t even apologized, just said they didn’t know where the maintenance man was and said it was closed “they guess”. So 1st reason was eliminated. 2nd, units are big and my kids would have space to lounge around without getting in each others way, there were 3 of us. The room smelled of mildew immediately and had a weird sticky humid feeling. The carpet was damp as if just been cleaned but only around the kitchen area, because the ice maker in the freezer sprayed water all over the floor and had for a while by the smell of it. Walls had dirty marks all over and even better, the sheets had hide stains on them under the pillow area. 3rd reason, and the only reason that remained, proximity to our jobs. 5 minute drive was nice. Rude clerks in the lobby, one maid that I seen, and a serious scam considering you just don’t expect this type of trsh

3.7

Jun 2024

Master suite room was outdated, smelly, and knats flying around the room.

3.7

Jun 2024

The shower door handle was broke. The phone in the room did not work. Had to call the front desk from my cell phone to try to order clean bath towels and washcloths the phone rang for 10 mins no one answered. Walked down to the front desk to ask when was housekeeping coming to clean my room and to replace the towels and washcloths just to be greeted by a rude African American woman. She asked me did I reserved housekeeping I wasn’t aware that I needed to request for clean washcloth (it wasn’t like I took multiple showers in a day this the following day). I told her my room phone was not working (it hasn’t worked my entire stay) to request service she then said you should have use your personal device. Just imagine the first word that came to mind!!!!

3.7

Jun 2024

It appears the hotel was originally an apartment complex with many buildings. It was challenging trying to find my hotel room and the hotel receptionist did not provide a clear direction. The room was spacious but the bathroom was old and dirty. The room also gave out an odor that was "musty." Lastly, the room did not have WIFI internet access, and the phone in the room did not work. The hotel receptionist could not offer any help on the situation. I stayed one night and checked out the following day and went to a different hotel.

3.7

Jun 2024

Bad customer service and gave my room away to wrong person during check in

3.7

May 2024

The room was no cleaned. Mold on the wall. When I asked to change my room, I was told that all the rooms were the same. We had one towel in the room when we checked in. The dishwasher was broken. The carpet felt wet. I will not recommend this hotel to anyone.

3.7

May 2024

This has been by far the worse hotel I have ever stayed at, dated, run down, dirty, unsanitary, and unsafe! People live in some of these rooms. Do drugs in the parking lot, mold and bug infestation in rooms. Poor customer service! Given rags for pool towels! Anyone can swim there, people just pull up and go swimming without being guest. It was a nightmare staying here. I do not recommend it to anyone!

3.7

May 2024

Customer service was HORRIBLE!! The two workers there looked extremely unhappy and spoke very rudely and short to all. The room assigned to my family and I smelled like mildew and to make matters worse, the door hinge was completely broken. I called the front desk and was told…(I don’t have time right now, I’ll go check it when I can)To which I replied…Excuse Me!! It’s midnight and it’s a safety concern. I’m checking out please processed to issue me a refund. My family and I will never choose this location ever again.

3.7

Apr 2024

Booked the room for 5 guest and only received 4 towels in the room, when asking for more was told that they were “low on towels” gave us two pool hand towels that smelled of food. Ran out of toilet paper in both rooms and requested more and had to call twice. One room the phones didn’t work at all.

3.7

Apr 2024

Very dirty and very low water flow

3.7

Apr 2024

The furniture was out dated. The room smelled old.

3.7

Apr 2024

I liked everything but my keys were never working every time I would come back to my room .

3.7

Apr 2024

It was okay uhh

3.7

Mar 2024

Peaceful stay

3.7

Mar 2024

Not so good, room had a strange smell. Was on first floor and the room above me played loud music and appeared to be dancing well into 3-4am. Didn’t get much sleep. I informed desk around 7 and the response was that they are checking out today.

3.7

Mar 2024

The check in process was ok, there were four of us for the stay, we were kind of surprised when there were no hand towls, we only had 2 small towels and 2 big towels and less than a half of roll of tissue which was ok until they would not bring more after we called..the room smelled cleaned but the shower door in the bathroom was broke and there was visible mold in the bathroom all throughout the ceiling.. I think the main issue was I sent my kids down for breakfast. It took long which was ok the lady that was in the kitchen was Great!! It was the manager who actually complained in front of my kids that the server was feeding everyone too much in his words it’s an extended stay and begin to tell her how she was letting people walk out with too much food ( by that time I came to help) the problem is my girls was getting food for everyone so it seemed like a lot but they were getting food and drinks for four people! The nerve of him to complain about the kids taking plates out … if they want customers to eat in the lobby and only feed themselves it should be posted , I felt it was petty of him to complain about a simple breakfast when the he should focus on accommodation and the cleanliness of the room…

3.7

Mar 2024

Everything is always good here. Manager is also very nice.

3.7

Mar 2024

I've stayed at many Homewood locations and this one is by far the worst! The lobby is great and there are many on-site amenities to include a pool, basketball court and laundry facility. Aside from the location, that's where the positives of this property stop. Several things in the room were in disrepair including a leaking refrigerator that was weirdly situated in the room, a garbage disposal that didn't work behind a cabinet door that was falling off the hinges, poor drywall work above the kitchen area, a closet door that was nearly impossible to close, a housekeeping staff that never once freshened the room, towels or toiletries for the duration of my Sunday to Friday stay and a front desk attendant that requested I bring my used towels to the front desk to get more instead of sending someone with housekeeping to remedy the situation. Again, this property is an amazing location and is even right next door to one of the best BBQ spots I've ever eaten at, but my stay was incredibly disappointing in relation to many previous stays at other Homewood locations.

3.7

Mar 2024

Room was great

3.7

Mar 2024

The room needs big time updating. Furniture doesn’t seem to get clean, the lighting needs to be better for cooking purposes. The shower just needs to be redone and the water pressure in the bathroom wasn’t great

3.7

Mar 2024

Definitely not staying here again, a property not well taken care of, outside room was dirty. Sofa bed was super stinky, bathroom floor sticky, big ants and small bugs coming out from the wall in the bathroom and from the shower faucet. Not enough towels provided. Breakfast not good at all Sorry i hate to leave a bad review but this hotel lack cleanliness and you should know that

3.7

Mar 2024

Entry doors for the building did not close properly that separated us from outside.

3.7

Mar 2024

clean and quiet

3.7

Feb 2024

Small bathroom

3.7

Feb 2024

The check-in process was quuck and easy. The room was clean and comfortable. I did have to call for tissue and towels because no one came ti clean the second day. Overall good experience.

3.7

Feb 2024

They have great service

3.7

Feb 2024

Dirty property in bad area. Mattresses against windows in a scary area.

3.7

Feb 2024

Our suite was easy to access with lots of room, but the bathroom isn’t ventilated, so there was rust on a lot of things. The tub seal was missing, and some other things that could be kept up. Neighborhood was OK but at night there are a lot of shady questionable characters and the fence surrounding the property. Had a lot of holes in it and damage. Service was great, front desk staff was very friendly. But overall for the Hilton brand, it was a little lacking.

3.7

Jan 2024

First let’s say the young man working the desk around 5pm was amazing at helping my group of 3 get checked in. The reason I didn’t enjoy my stay was simply this, the day we went to check out my group went to the breakfast. We all made a waffle and put it on a plate since they are so big it took up the whole plate. Then we got eggs sausage on another plate. When we left I heard the staff saying we stole half of the breakfast when in reality we didn’t. There were also 4/5 other guests filling up multiple plates. One dude had 5 !! But they were specifically targeting us. When I confronted them and told them we didn’t take half of breakfast they demanded to know which room I was in . I happily told them and will also be writing mgt

3.7

Jan 2024

It was noisy! Lots of doors slamming and thumps & bumps in the room above me! Telephone in the room doesn't work so couldn't call front desk for more toilet paper had to ask a housekeeper for some that was cleaning a room next to mine. There's no one at the front desk late nights! The doors for entrance off stairwell doesn't close completely so anyone could come in without a key!

3.7

Jan 2024

The hotel looked nothing like the pictures. It was very outdated and dingy. The restroom had mold on the ceiling and it smelled like smoke even though we booked a non-smoking room. The property was also old and not well kept. The sofa sleeper was disgusting with the cushions worn out and dirty. The cabinets in the kitchenette were crooked and outdated. The sofa sleeper mattress was terrible and we could feel all the springs. We ended up booking a different hotel for our stay.

3.7

Dec 2023

Had a diaper on the floor and trash when I walked into my room. Towels on the couch, no Toilet paper. Had to change rooms because it was so dirty

3.7

Dec 2023

Old

3.7

Dec 2023

Location and customer service is really good. But the room smelled and was definitely not clean. There were used soap in the shower with used wash clothes. The fold-out couch still had bedding on it, clearly used. The bedroom phone didn't even have a cord connected to it. Would not return. Was not worth the price.

3.7

Dec 2023

Front desk needs to work on customer service and ensure they are being inclusive to all guests. They should ensure that they are not unnecessarily rude especially when unprovoked. There unprofessionalism speaks volumes. Room was poorly stocked with towels (only had 1 small size towel available) and front desk was rude when asked for additional towels suggesting theft. My room AC/Heating system was also broken and therefore left me in a rough situation at night. I notified staff and they were not willing to help. Room was also asked to be cleaned due to being a long stay (4 days ) and the request was ignored. Staff needs to be retrained and rooms should be properly kept up.

FAQs

How much does this hotel cost compared to others in Addison?

The average price for a rental in Addison is $145 per night. This rental is $3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites by Hilton Dallas/Addison. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites by Hilton Dallas/Addison. Enjoy the water!

Is Homewood Suites by Hilton Dallas/Addison pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites by Hilton Dallas/Addison?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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3.5

Average(340 Reviews)

Hyatt House Dallas Addison

Hotel

in Addison

3star

1 king bed, 1 sofa bed

Garden · Pool · Pets allowed

Looking for the perfect place to call home during your trip to Addison? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Dishwasher and Internet / Wifi, and more.

$$$$

Homewood Suites by Hilton Dallas/Addison

Hotel in Addison, TX

Reasons to book

About this hotel

Amenities

Map of Addison, TX

Nearby attractions

Available Rooms

One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

Suite, 2 Bedrooms

Suite (Master)

Suite, Accessible, Non Smoking

Suite, Accessible

Homewood Suites by Hilton Dallas/Addison

Hotel in Addison, TX

Reasons to book

About this hotel

Amenities

Map of Addison, TX

Nearby attractions

Available Rooms

One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

Suite, 2 Bedrooms

Suite (Master)

Suite, Accessible, Non Smoking

Suite, Accessible

Reviews

FAQs

How much does this hotel cost compared to others in Addison?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites by Hilton Dallas/Addison pet friendly?

What amenities are available at Homewood Suites by Hilton Dallas/Addison?

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