JW Marriott Hotel Mexico City Polanco
Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury Mexico City hotel in Polanco with bars
This smoke-free hotel features an outdoor pool, a restaurant, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.
This smoke-free hotel features an outdoor pool, a restaurant, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Mexico City
Available Rooms
Executive Room, 1 Double Bed, Non Smoking, Executive Level
1 Double • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking
1 Double • 484 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Non Smoking
1 King • 463 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking
2 Double • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
10.0
Location is great and very safe area with lots of high end dining and shopping options. Staff were nice. But room is not soundproof.
10.0
Loved our stay.
10.0
Nice area!
10.0
Very nice.
Staff was great, food etc
10.0
One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
5.0
Wonderful stay at the JW marriort in Polanco. The room was very clean, comfortable, and specious. All staff memebers were extremely kind and helpful regarding anything. The location was great with many restaurants and bars walking distance. Would highly recommend.
10.0
Great location!
6.0
The cost for the benefit is not justified. There are hotels adjacent that give the same level of service for about half the price.
10.0
Excellent hotel and location. Would definitely stay there again.
5.0
Polished but incredibly friendly staff made the stay for us. Excellent waitress in the lobby restaurant, fast and friendly checkin, personable Caesar and door staff. The staff sent a bottle of champagne and cake for my partner’s birthday which was so special - thank you! Fantastic location. The hotel’s renovations are beautiful. The bed linens although clean were super stiff, and the only negative about the stay. 10/10 experience.
10.0
Safe location with a lot of dining options.
5.0
Great location with easy access to museums. Great gym
10.0
Hotel is beautiful! The hotel rooms are comfortable and really nice. The staff is great!
Food is a bit pricey but delicious
10.0
We had an awesome experience in this hotel and the area.
10.0
Perfect
10.0
Everything was perfect
10.0
Excellent stay
10.0
Staff is very nice
6.0
Booked a corner suite and was given a suite that was on the top floor but (2619) that only had a partial view of the park and a lot of other rooftops.
Property was under renovation and it was embarrassing for work or social contacts. Boarded up from street view. I’ve stayed there and have recommended the property to friends. But….
10.0
We were very happy with this hotel from the location to the very helpful staff. We met with the Concierge on the first morning we were there to review a couple of items we had booked through them via email prior to arriving. We had booked a pyramid tour on the Monday and the Concierge suggested we move it to Monday when the museums are closed, this is something we didn’t know until we arrived in Mexico City and it opened up Sunday for us when we went to Constitution Square and the Historical Area which was an awesome day! The room we first got was a great layout and had all the amenities we could need, but, there was noise coming from below that disturbed my sleep. After the second night of this happening, I mentioned it to the Room Service Server and before I knew it, I received a call from Front Desk offering for us to move rooms to avoid any noise. We moved and it was great, similar layout and it was quiet! I was very impressed with the attention to detail and friendliness of the employees. We will return!
5.0
Fine hotel In upmarket Polanco.
Very safe area with lots of restaurants museums and galleries.
5.0
Everything was excellent, including friendly hotel stuff that makes our stay so pleasant.
We are really happy with our choice!
10.0
Excellent option to be safe and close to restaurants bars and walking day and night life
8.0
Disco all night noise. construction in lobby. no coffee in room
2.0
I booked through Expedia for another day stay for family. The hotel should have asked me to re-enter my same credit card information for incidentals for the extended stay. They did not . As a result, the hotel refused to honor or accept my previously stored credit card. The hotel humiliated my family, and demanded that they pay for incidentals.
10.0
First time visit to CDMX. Nice clean hotel with good facilities and warm friendly, and competent staff. For a first time visitor, this location was nice because it was very walkable with lots of green spaces and a plethora of restaurants and shops nearby. Shoutout to Liz at the Front Desk. She was so encouraging to me when I was wanted to venture onto the Metro when I was feeling tentative about it. She also gave well informed safety information as to where and when to go. Also, Karla the morning hostess in the restaurant knew me by name and room number after my first day. And chef Jonathan cooked my eggs perfectly over medium every day, which is so crucial in my mind to start the day off right and he was so warm and kind. The front drive staff were all hard working and knowledgeable. The concierge was helpful when I became ill - they showed me how I could get a doctor’s appointment at a nearby pharmacy which then set me up with some medication that had me feeling much better within half a day. There’s a nice pool deck area that’s quiet and relaxing. I didn’t swim, but just hung out there in a robe and lounge chair relaxing at the end of each big day of adventures. The pool and fitness area staff are all very welcoming and attentive. Housekeeping and laundry staff were also very thorough and provided excellent service and timely. Ubers always nearby as well as a continually present queue of more premium car services available as well.
10.0
Staff was great.
They are remodeling, they should be closed during this portion of the remodel since it affects the access and the lobby area.
The Hotel was much better in it's older version, sorry to see it change....
8.0
The rooms are beautiful and spacious. The staff are lovely and the property is clean. The property is undergoing construction on the first floor, so the entrance and lobby are a bit chaotic. I didn't mind so much, but just FYI. The gym facility is fantastic.
10.0
Great!
10.0
Great place and big rooms
4.0
At time of booking there was no notice informing that the property was undergoing a remodeling. Both the lobby and the restaurant area was closed upon arrival with very inconvenient facilities for guest.
Furthermore, the pool and spa area were very limited from what you would expect for a 5 star hotel,
8.0
The property is not ADA friendly. 3 flights of staors to the restaurant, several stairs to get to registration. Other than that the staff, food and rooms were very nice.
5.0
I was in México for a business trip of 4 days. I usually go to a different hotel but wanted to try this one this time. They have their entrance area in remodelation so you will find some noise in that area until november. Nevertheless, there's no noise in the rooms and it didn't bother me at all. Rooms are spacious and very clean. Their service in every area is very good. Edgardo at the restaurant is the best. Always smiley and helping with everything that I needed. Also, very convenient location plenty of restaurants around. Best place in town. I'll be back soon to stay here again.
10.0
All the personnel was very professional and welcoming.
Helpful. Very nice, clean and good location.
10.0
Perfect location and great staff!
6.0
The rooms were clean and comfortable. Property is under construction so the facility amenities are limited.
10.0
Location, room size and overall facilities although there is construction going which while no noise was heard the back door on the Polanco side is closed which really only adds 1-2 minutes to walking back from Polanco
10.0
amazing property
10.0
Amazing as usual!
10.0
Amazing hotel and great service. Great location in Polanco. There is a lot of construction happening on the first floor so there weren't as many onsite amenities as you'd like. Excited to go back and when it's all done.
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $129 per night. This rental is $520 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at JW Marriott Hotel Mexico City Polanco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Hotel Mexico City Polanco. Enjoy the water!
Is JW Marriott Hotel Mexico City Polanco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Hotel Mexico City Polanco?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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