Fairfield Inn & Suites by Marriott Chicago Naperville

Desk, laptop workspace, blackout drapes, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

4.0 / 5.0

Good(920 Ratings)

Hotel in Naperville, IL

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Naperville with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Chicago Naperville offers 105 accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Map of Naperville, IL

Nearby attractions

Museum of Science and Industry, Chicago

45.3 mi

Available Rooms

Room, 2 Queen Beds, Non Smoking

2 Queen • 250 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 233 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Fairfield Inn & Suites by Marriott Chicago Naperville

$$$$

4.0 / 5.0

Good(920 Ratings)

Hotel in Naperville, IL

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Map of Naperville, IL

Nearby attractions

Museum of Science and Industry, Chicago

45.3 mi

Available Rooms

Room, 2 Queen Beds, Non Smoking

2 Queen • 250 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 233 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(920 Ratings)

1.0 / 5.0

Dec 2024

Almost impossible to talk to by phone as attendent takes phone off the hook for most of the day. Bathroom door wouldn't close completely. No hot water for making cocoa. But maintenance man Arco very friendly, perhaps seeking a tip.

0.5 / 5.0

Nov 2024

Terrible. They charged me $28.00 over the original price. They said it was for incidentals and I would get it back. I never got it back.

0.5 / 5.0

Nov 2024

The pictures on this hotel must be at least 10 years old. The hotel overall was constantly dirty. The staff made us go into their store room to get our own toilet paper. Our room smelled like old dirty clothes. The carpet was destroyed and shredded at the door like an animal was tramped and the furniture was chewed on. The cups that sat on the bathroom counter has nibble marks on the plastic packaging making them no longer sealed as well as had claw marks on the inside of the cups. Counter top looked like it had never been cleaned. Bathroom exhaust fan/light sounded like a crop plane starting up and was as loud as a lawn mower when on. Bath tub didn’t drain, so showering was difficult. Toilet also sprayed you every time you flush. Bedding had stains and burn marks. And a used Q-tip was found on the bed. So was our room really cleaned prior to our stay…. The pool should not have been opened. The plaster and cement around the pool was crumbling and chunks of debris was all over the bottom. Breakfast: No one attended it, so nothing was ever refreshed or cleaned. Hallways always dirty and trash cans over flowing. Stay in one of the other hotels near by…it’s worth the extra!

2.5 / 5.0

Oct 2024

Staff friendly, breakfast buffet had lot's of variety. Pool looked nice, but we never used it.

2.0 / 5.0

Sep 2024

Rooms smelled. So much cleaning solutions to cover up the smell of weed. The clientele was loud and obnoxious. People came to the breakfast area with no shoes or socks. Room just didnt feel clean. Also the power went out a few times and outlets in the bathroom didnt work.

5.0 / 5.0

Aug 2024

Nice rooms. Nice amenities and nice dining options

3.0 / 5.0

Aug 2024

The room smelled musty and the person at the desk responded quickly and sent us to another room which smelled much better.

1.0 / 5.0

Aug 2024

We got locked inside with no way out and lock was not working properly

4.0 / 5.0

Aug 2024

bed was to soft for my liking and the toile was very low with no grab bars

5.0 / 5.0

Aug 2024

I encountered an 'emergency' of sorts and Thomas was very helpful, understanding & accomodating to our needs.

1.0 / 5.0

Aug 2024

This was the worst stay I’ve had at a hotel in years. Arrived after 10 pm. I travel often and choose a suite for the bed and extra room with sofa bed. We got to room and no sheets, blankets, pillows for the sofa. I was told they don’t keep anything extra in rooms by the rude woman at front desk. Door broke next morning and would not close. Had a meeting I was late for and same rude desk woman suggested I leave my room standing open until maintenance got there. She was zero help and acted like I was putting her out by suggesting I needed help so I could leave the hotel with my room door closed. No thank you. I had personal belongings that were safer in room than in my car, but not leaving my room standing wide open. This is an ongoing issue according to maintenance and was told how to fix myself so I wouldn’t have to call back. Had to fix every tine we left room again. Toilet broken. Flushed 1/10 times used. No spout on sink faucet. When you turn on water it sprays all over you and everything on counter. Floors stained. Overall very bad experience. Will not stay here again. I typically love to stay at Fairfield’s, but would choose the Embassy next door for the price I had to pay here and the problems it caused me. Do not recommend .

1.0 / 5.0

Aug 2024

It wasn’t well at all. I had to change rooms 3 times. 1st time was the wrong room. 2nd time the bathroom toilet broke and sink was broke. 3rd no door handle on the bathroom to close door and the coffee maker was broken as well. So o was very frustrated and was wondering can I get some kind of compensation for all my troubles.

3.0 / 5.0

Aug 2024

Location was good - property needs work but staff friendly…

4.0 / 5.0

Aug 2024

We enjoyed the property and staff very much. We were very much letdown to find out the pool was not working. That was one of the main reasons we picked this hotel. It would’ve been very nice to have been told that prior to us getting there. We were there for three days and the pool was not working any of those days.

1.5 / 5.0

Aug 2024

While my stay wasnt “bad” the hotel needs some upgrading. The walls had patches of wallpaper throughout the hallways, the room reeked of cigarette smoke. There wasn’t a microwave, but we did have a refrigerator. The pool wasn’t available for use. The room felt dark and more like a motel. The front desk staff was nice. Overall, I would not rebook for those reasons alone.

4.0 / 5.0

Jul 2024

Stay was good.

3.0 / 5.0

Jul 2024

Disappointed. We stayed here before and the pool was down. It was down again this time also. In the room we found a fork on the floor so the cleaning was not up to par. Also there was no shower gel or soap, only 2 towels and 3 washcloths (the room was for 4). There are other hotels close so would expect better with competition so close. Didn’t seem up to organizational standards. The front desk staff was great tho.

1.0 / 5.0

Jul 2024

We stayed from July 24 to July 29 and they only serviced our room on July 28 after many requests. The pool was closed and the gym had 2 working machines plus some dumbbells. Even the breakfast was strange. Bacon sausages and no eggs and one day they didn’t put out the toaster. Location was great but hopefully this place can figure itself out…

2.0 / 5.0

Jul 2024

Super upset the pool was closed and didn’t tell us. Room wasn’t super clean, felt a little dirty and breakfast was bland. Probably won’t ever stay here again.

3.0 / 5.0

Jul 2024

Overall good experience. Unfortunately, our room smelled a bit musty and the temperature control was off.

1.0 / 5.0

Jul 2024

Arrived and they notified me the pool was out of order. Also that it wouldn’t be available during my entire stay. Not what I was expecting as I booked the place because of the pool. Room was acceptable and clean. Breakfast was alright, nothing super special. After breakfast, we looked in at the pool and there was a swimming mouse. This is probably why the pool was closed.

5.0 / 5.0

Jul 2024

The property is old! Needs updating! The room smelled musty and damp!!! Not good for allergies. Poor lighting near the sink!

4.0 / 5.0

Jul 2024

Nice place, clean, in good area

4.0 / 5.0

Jul 2024

Wonderful

5.0 / 5.0

Jul 2024

Great customer service!

1.0 / 5.0

Jul 2024

In experience staff. Threaten to kick us out since they couldn’t get an answer, rude front office staff.

4.0 / 5.0

Jul 2024

The hotel in general looked nice, elegant. Our room had some slight ceiling damage in shower, and the temperature was a bit humid when we lowered the a/c. During breakfast it was crowded, but food options were plenty. Lots of businesses close by walking distance, still quiet by hotel.

2.0 / 5.0

Jul 2024

Ask for extra towels, sheets, no available pillow etc

5.0 / 5.0

Jun 2024

Close to our reunion Olivia from the front desk is amazing

3.0 / 5.0

Jun 2024

The room need vacuuming. The lighting was terrible.

5.0 / 5.0

Jun 2024

The included breakfast was not restocked, no coffee available and the staff was rude when we asked if we could have the coffee refilled. We saw guests come down at 9:00 and they couldn’t eat.

0.5 / 5.0

Jun 2024

Didn’t have enough towels, and had a bad smell in the hallways and rooms

1.0 / 5.0

Jun 2024

We stayed at the hotel for 5 nights and they never (not once) cleaned the room, never took out the trash, never made the bed, never gave us fresh towels (except when I walked down to the front desk and got some one day). We voiced our concerns on day 2, and every day thereafter; and every day the front desk said "sorry" and promised to get the room cleaned ASAP, but it never happened. We eventually put the trash in a bag outside our door (in the hallway), and the trash stayed there for three days. It just kept piling up as we added to it. The front desk acknowledged their lack of service in writing when I checked out (I have a hard copy with their signature) but offered no explanation. I deserve, and hereby request, a refund!

2.0 / 5.0

Jun 2024

Breakfast buffet typically average but the garbage was not attended to so plates and cups were being stacked on nearby counters. Had to wait about 10 minutes for attendent to be available at check-in desk. Room was clean and comfortable.

5.0 / 5.0

Jun 2024

Great service, even when checking in late at night . Clean with good amenities.near a Cute shopping area with restaurants

1.0 / 5.0

Jun 2024

Room was dirty and smelled horrible. Toilet paper was leftover from whoever had stayed there previously. Called and asked for the bathroom to be cleaned only for the towels to be picked up. Toilet paper wasn’t restocked until we went down and picked it up ourselves at the front desk. Also the whole hotel smelled awful with whatever cleaning agent they were using in the hallways.

4.0 / 5.0

Jun 2024

Easy location right off interstate. Lots of food next doors. Took a while to get checked in

4.0 / 5.0

May 2024

The only thing I didn't like was the toilets. They wouldn't flush very well bug the rest was all good.

5.0 / 5.0

May 2024

Great location for restaurants within walking distance.

3.0 / 5.0

May 2024

Not bad for an older hotel but could be cleaner, especially the shower atall.Staff was friendly

FAQs

How much does this hotel cost compared to others in Naperville?

The average price for a rental in Naperville is $190 per night. This rental is $48 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Fairfield Inn & Suites by Marriott Chicago Naperville. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fairfield Inn & Suites by Marriott Chicago Naperville. Enjoy the water!

Is Fairfield Inn & Suites by Marriott Chicago Naperville pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fairfield Inn & Suites by Marriott Chicago Naperville?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

Explore similar vacation rentals in Naperville

Explore all rentals in Naperville

2.9 / 5.0

Fair(128 Ratings)

Quality Inn Aurora - Naperville Area

Inn

in Aurora

1 king bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Soak up the beauty of Naperville in our Inn, Quality Inn Aurora - Naperville Area. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.

$$$$

Fairfield Inn & Suites by Marriott Chicago Naperville

Hotel in Naperville, IL

Reasons to book

About this hotel

Amenities

Map of Naperville, IL

Nearby attractions

Available Rooms

Room, 2 Queen Beds, Non Smoking

Room, 1 King Bed, Non Smoking

Studio, 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Fairfield Inn & Suites by Marriott Chicago Naperville

Hotel in Naperville, IL

Reasons to book

About this hotel

Amenities

Map of Naperville, IL

Nearby attractions

Available Rooms

Room, 2 Queen Beds, Non Smoking

Room, 1 King Bed, Non Smoking

Studio, 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Naperville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fairfield Inn & Suites by Marriott Chicago Naperville pet friendly?

What amenities are available at Fairfield Inn & Suites by Marriott Chicago Naperville?

Explore similar vacation rentals in Naperville

Naperville travel inspiration

Related vacation destinations