Courtyard by Marriott Charlotte/Matthews
4.1
Excellent(1,002 Reviews)Hotel in Matthews, NC
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Matthews, NC
Nearby attractions
Available Rooms
Room, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Double Bed
1 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, Multiple Beds, Non Smoking
2 Queen • 1 Sofa
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,002 Reviews)4.1
It was a place to sleep. Nothing special but we were in town for a funeral.
4.1
Nice friendly staff, curtains were torn so that was not cool.
4.1
Carpet was wet. No High Commode toilets seats. No Ice bucket. Rates were fair and people were nice.
4.1
Overall good w a few spots that are rough around the edges like my bathroom and the pool
4.1
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
4.1
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
4.1
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
4.1
Close to many places
4.1
*DO NOT STAY HERE*
Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
4.1
Rooms were not ready at 3 pm.
4.1
The curtain on the windows was ripped and the heavy window shade was not in good condition!
The area around the drain in the bathtub was black and needed to be scrubbed! The poorest Courtroom room I have stayed in.
Check in was wonderful as the staff was efficient and pleasant!
4.1
the room
4.1
I stayed only two nights. Many problems may have been due to large number of families with children.
However, my room was not serviced at all, ice machine was always empty, elevator was out of order, and curtain would not close all the way.
However, the front desk staff was most helpful at checkin.
4.1
This was second time at this property and it was a great time they have great staff and clean hotel.
4.1
We enjoyed our stay
4.1
Older vuilding
4.1
Very friendly staff. Quick check in and quick check out. Nice room. Would use this hotel again
4.1
Very clean and staff was very friendly!
4.1
Housekeeping only every other day. Terrible location
4.1
Good property, when in Charlotte wound stay again
4.1
If you need a place to crash, it isn’t a bad stay. The desk in the room is off and inconvenient.. the bar is limited and pricey, the menu is also limited (served me an undercooked chicken sandwich that had me barking all night into the toilet), it’s down in Matthews and not overly convenient to uptown. Everyone is nice and all.. but.. for the money.. you can do far better.
4.1
Great front desk staff
4.1
Great hotel will stay again
4.1
Nice hotel with great amenities. Clean and housekeeping knocked daily for anything we might need. The staff was always nice and greeted everyone with a smile. Location was great for a weekend football tournament at the local Sportsplex.
4.1
Hotel had a very unpleasant smell in the main hall and the room wasn't very clean (had a large chunk of fingernail on the bathroom counter - ugh). Overall, the facility is worn and a little dingy.
On the plus side, all of the employees we encountered were great and went out of their way to be friendly.
4.1
no hot water monday and tuesday
4.1
Kenyatta at the front desk is awesome. What a delightful person. Will keep coming back for the great service and clean quiet rooms.
4.1
Very clean and comfortable
4.1
Great!
4.1
nothing
4.1
The staff is extremely friendly and helpful. The overall state of the hotel is good. The rooms was perfect. And it is very convenient to many things!
During our stay they were out of some staples in the restaurant. We were on the first floor and had to walk by the fitness center. The odor was strong and the hallway smelled like a house school locker room after a football game.
4.1
Was dissatisfied with TV channels, only choices were sports channels, no movie, local news or HBO even. No coffee available in the lobby, unless you buy it from bistro?! At $125 + a night, there should be complimentary coffee in the lounge during morning hours.
4.1
I definitely will be staying here when I travel each month to Matthews. The staff was great from the warm smiles, to giving us recommendations on food and directions to where I needed to go.
4.1
The lady who checked me in was on her phone the whole time it took her 15mins to get me situated and I had a reservation already paid in full. My tv had no remote and she told me she didn’t have one to give me. Then I realized she put me in a handicapped room and the shower made a mess she said she didn’t realize it but she could switch me. She just had terrible customer skills. The room however was very clean
4.1
This property was very clean. We stayed 3 nights and never got more towels.
4.1
Room and bathroom are very nice and specious. Some unknown young peoples were in the parking lot away from the entrance for so long with their car doors open and looking sitting in and walking
4.1
Excellent Customer service
4.1
N/a
4.1
The mattress had the springs out. So uncomfortable.
4.1
The hotel was clean and the staff was very frienly. The have a bar that serves food and alcohol which was nice.
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is $190 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Charlotte/Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Charlotte/Matthews. Enjoy the water!
Is Courtyard by Marriott Charlotte/Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Charlotte/Matthews?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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